Ruijie Reyee RG-APF1250 Configuration Manual page 67

Configuration Guide
6
FAQs
6.1 Fail to Log In to the Web Interface
(1) Check that the Ethernet cable is properly connected to the LAN port of the device.
(2) Before accessing the setup page, you are advised to choose Auto for the device enabled with DHCP service
to assign an IP address to the PC. If you want to configure a static IP address for the PC, please make sure
the IP address of the PC and the LAN port are in the same IP range. The default IP address of the LAN port
is 10.44.77.254, and the subnet mask is 255.255.255.0. The IP address of the PC should be set to 10.44.77.X
(X is an integer between 2 and 254), and the subnet mask is 255.255.255.0.
(3) Run the Ping command to check the connectivity between the PC and the device. If the ping fails, please
check the network settings.
(4) If the login failure persists, restore the device to factory settings.
6.2 Restore Factory Settings
Power on the device and press the Reset button for more than 5 seconds. The device is restored to factory
settings after it is restarted. Then, you can log in to the web interface using the default IP address (10.44.77.254).
6.3 Forgot Password

Forgot the management password of the web interface: You can try to log in with the Wi-Fi password. If the
error still persist, restore the device to factory settings.

Forgot Wi-Fi password: When the AP extends the signal of another router, the Wi-Fi password is often the
same as that of the primary router. You can check the configuration of the primary router. If the Wi-Fi password
of the primary router is incorrect, you can restore the device to factory settings and reconfigure the password.
58
FAQs