Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-Feed Jam; Ssf Multi-Feed Jam - Dell COLOR PRINTER 2155CDN User Manual

admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
Action
1 Ensure the fuser is installed correctly.
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Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam

Action
1 Ensure that the tray is properly inserted.
Does this solve your problem?
2 Load coated paper one sheet at a time.
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3 Use print media that is not damp.
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4 Fan the print media.
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5 Wipe the retard roller in the tray where the multi-
feed occurred with a cloth moistened with water.
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SSF Multi-feed Jam

1 Ensure the media type you are using.
If using coated paper, go to action 2.
If using other type of print media, go to action 3.
2 Load coated paper one sheet at a time.
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3 Use print media that is not damp.
Does this solve your problem?
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
718
Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
Yes No
The task is Contact Dell.
complete.
Yes No
The task is If using coated
complete. paper, go to
action 2.
If using other
type of print
media, go to
action 3.
The task is Go to action 4.
complete.
The task is Go to action 4.
complete.
The task is Go to action 5.
complete.
The task is Contact Dell.
complete.
- -
The task is Go to action 4.
complete.
The task is Go to action 4.
complete.