Toner Smears Or Print Comes Off - Dell COLOR PRINTER 2155CDN User Manual

admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
Action
10 Replace the PHD unit if you have a spare unit.
Replace the PHD unit. See "Replacing the
a
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
After you replace the PHD unit, click Chart
b
Print on the Diagnosis tab.
Click the 4 Colors Configuration Chart
c
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?

Toner smears or print comes off

Action
1 The print media surface may be uneven. Try
changing the Paper Type setting in the printer
driver. For example, change the plain paper to
thick.
On the Paper/Output tab, change the Paper
a
Type setting.
Does this solve your problem?
2 Verify that the correct print media is being used.
See "Supported Paper Types." If not, use the print
media recommended for the printer.
Does this solve your problem?
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
692
Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
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The task is Contact Dell.
complete.
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The task is Go to action 2.
complete.
The task is Go to action 3.
complete.