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V
E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
Windows XP
1
Click the Start button.
2
Click Control Panel.
3
Click Printers and Other Hardware.
4
Click View installed printers or fax printers. If the printer is listed, right-click
the printer name.
5
Click Properties, and then select the Ports tab. Ensure that the Print to the
following port(s): setting is USB.
Windows 2000
1
Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon.
2
Click Properties, and then select the Ports tab. Ensure that the Print to the
following port(s): setting is USB.
T
E S T T H E E L E C T R I C A L O U T L E T
by testing it with another device, such as a lamp.
R
E I N S T A L L T H E P R I N T E R D R I V E R
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S
C
H E C K T H E P O W E R C A B L E C O N N E C T I O N
cable, ensure that the power cable is firmly connected to a working electrical
power source and that the scanner is turned on.
C
H E C K T H E S C A N N E R C A B L E C O N N E C T I O N
cable is firmly connected to the computer and to the scanner.
U
N L O C K T H E S C A N N E R
—
Ensure that your scanner is unlocked if it has a
locking tab or button.
W
I N D O W S
—
Ensure that the electrical outlet is working
—
See page 20.
—
See page 50.
—
If your scanner has a power
—
Ensure that the scanner
HINT:
If you need
technical assistance for
your scanner, call the
scanner's manufacturer
(see the documentation
that came with the
scanner for the correct
phone number). Dell does
not cover the scanner's
warranty.
Solving Pr oblems
35
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