Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
troubleshooting information.
U
N L O C K T H E S C A N N E R
— Ensure that your scanner is unlocked if it has a locking tab or button.
R
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
C
H E C K T H E C A B L E C O N N E C T I O N S
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
V
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y
1
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2
Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R
E I N S T A L L T H E S C A N N E R D R I V E R
Sound and Speaker Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
No sound from speakers
NOTE:
The volume control in some MP3 players overrides the Windows volume setting. If you have been
listening to MP3 songs, ensure that you did not turn the player volume down or off.
C
H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S
the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers
are connected to the card.
— See the scanner documentation for setup and
—
M
I C R O S O F T
W
— See the scanner documentation for instructions.
— Ensure that the speakers are connected as shown on
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I N D O W S
—
Solving Problems
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