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HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
40
Solving Pr oblems
If you cannot play a music CD or install a program from a CD
E
N S U R E T H A T
W
I N D O W S R E C O G N I Z E S T H E D R I V E
click the speaker icon in the lower-right corner of your screen. In Windows 2000,
double-click the speaker icon in the lower-right corner of your screen. If the
floppy drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T
E S T T H E D R I V E W I T H A N O T H E R
possibility that the original CD is defective.
C
L E A N T H E D I S C
—
See the
help files, see page 28.
A
D J U S T T H E
W
I N D O W S V O L U M E C O N T R O L
gray speaker icon in the lower-right corner of your screen. In Windows 2000,
double-click the yellow speaker icon in the lower-right corner of your screen. Be
sure that the volume is turned up and that the sound is not muted.
I
F H E A D P H O N E S A R E C O N N E C T E D T O T H E F R O N T
J A C K
,
C H E C K F O R S O U N D F R O M T H E H E A D P H O N E S
speakers is automatically disabled when headphones are connected to the
computer's front-panel headphone jack.
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S
If you cannot play a DVD movie
E
W
N S U R E T H A T
I N D O W S R E C O G N I Z E S T H E D R I V E
Click the Start button, and then click My Computer. In Windows 2000, double-
click the My Computer icon on the Windows desktop. If the floppy drive is not
listed, perform a full scan with your antivirus software to check for and remove
viruses. Viruses can sometimes prevent Windows from recognizing the drive.
C D —
Insert another CD to eliminate the
Tell Me How
help file for instructions. To access
—
In Windows XP , click the
-
—
See page 50.
—
In Windows XP ,
P A N E L H E A D P H O N E
—
Sound from the
—
In Windows XP ,
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