Printer Problems; Scanner Problems - Dell Precision R5400 Service Manual

Power, keyboard, and mouse extension cables
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Too many devices connected to the same power strip
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Multiple power strips connected to the same electrical outlet
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Printer Problems

CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
Check the printer documentation —
Ensure that the printer is turned on
Check the printer cable connections —
See the printer documentation for cable connection information.
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Ensure that the printer cables are securely connected to the printer and the computer.
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Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows —
Windows Vista:
1. Click Start ® Control Panel® Hardware and Sound® Printer.
2. If the printer is listed, right-click the printer icon.
3. Click Properties and click Ports.
4. Adjust the settings, as needed.
Windows XP:
1. Click Start® Control Panel® Printers and Other Hardware® View installed printers or fax printers.
2. If the printer is listed, right-click the printer icon.
3. Click Properties® Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure
that the Print to the following port(s): setting is USB.
Reinstall the printer driver — See the printer documentation for information on reinstalling the printer driver.

Scanner Problems

CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.
Check the scanner documentation —
Unlock the scanner — Ensure that your scanner is unlocked (if the scanner has a locking tab or button).
Restart the computer and try the scanner again
Check the cable connections —
See the scanner documentation for information on cable connections.
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Ensure that the scanner cables are securely connected to the scanner and the computer.
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Verify that the scanner is recognized by Microsoft Windows —
Windows Vista:
See the printer documentation for setup and troubleshooting information.
See the scanner documentation for setup and troubleshooting information.