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interference are:
Power extension cables
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Keyboard and mouse extension cables
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Too many devices on a power strip
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Multiple power strips connected to the same electrical outlet
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Printer Problems
HINT:
Dell does not cover the printer's warranty. If you need technical assistance for your printer, call the printer's manufacturer. See the printer
documentation for the correct phone number.
Check the printer documentation —
Ensure that the printer is turned on —
Verify the printer cable connections
See the printer documentation for cable connection information.
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Ensure that the printer cables are securely connected to the printer and the computer as shown in the Dell Owner's Manual.
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Test the electrical outlet —
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows®
1. Click the Start button.
2. Click Control Panel.
3. Click Printers and Other Hardware.
4. Click View installed printers or fax printers. If the printer is listed, right-click the printer icon.
5. Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1
(Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Reinstall the printer driver —
See the printer documentation for instructions.
Scanner Problems
HINT:
Dell does not cover the scanner's warranty. If you need technical assistance for your scanner, call the scanner's manufacturer. See the scanner
documentation for the correct phone number.
Check the scanner documentation —
Unlock the scanner —
Ensure that your scanner is unlocked if it has a locking tab or button.
Restart the computer and try the scanner again
Check the cable connections
If your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical outlet and that the scanner
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is turned on.
Ensure that the scanner cable is firmly connected to the computer and to the scanner.
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Verify that the scanner is recognized by Microsoft
1. Click the Start button.
2. Click Control Panel.
3. Click Printers and Other Hardware.
4. Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner.
Reinstall the scanner driver —
See the scanner documentation for instructions.
Sound and Speaker Problems
No sound from speakers
HINT:
The volume control in some MP3 players overrides the Windows
not turn the player volume down or off.
Check the speaker cable connections —
speakers.
Ensure that the subwoofer and the speakers are turned on —
See the printer documentation for setup and troubleshooting information.
See the printer documentation for power button information.
See the scanner documentation for setup and troubleshooting information.
®
®
Windows
Ensure that the speakers are connected as shown on the setup diagram supplied with the
See the setup diagram supplied with the speakers. If your speakers have
®
volume setting. If you have been listening to MP3 songs, ensure that you did
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