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V
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
Windows XP
1
Click the Start button.
2
Click Control Panel.
3
Click Network and Internet Connections.
4
Click Internet Options.
5
Click Network Diagnostics and perform the connectivity test.
Windows 2000
1
Click the Start button, point to Settings, and then click Control Panel.
2
Double-click Phone and Modems.
If multiple entries for the same modem or modems are listed but not installed,
delete the entries, restart the computer, and repeat steps 1 and 2.
3
Click the Modems tab.
4
Click the COM port for your modem.
5
Click Properties, click the Diagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
B
E S U R E T H A T Y O U H A V E S U B S C R I B E D T O A N
P R O V I D E R
—
Contact an Internet service provider to subscribe.
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S
I
F Y O U C O N N E C T E D T H E M O U S E B E F O R E T U R N I N G O N T H E
C O M P U T E R
,
R E C O N N E C T T H E M O U S E C A B L E
1
Press <Ctrl><Esc> to display the Start menu.
2
In Windows XP , type u, and then type u again. In Windows 2000, press the
keyboard arrow keys to highlight Shut Down, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the
START HERE
sheet for your computer.
4
Start the computer.
W
I N D O W S
I
N T E R N E T S E R V I C E
—
See page 50.
Solving Pr oblems
37
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