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Table of Contents
Dell™ Dimension™ 4300S
Technical Overview
Controls and Lights
Solving Problems
System Codes and Messages
Technical Specifications
System Setup Program
Adding Parts
Documentation
Hints, Notices, and Cautions
HINT:
A HINT indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the
Information in this document is subject to change without notice.
© 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks of Intel Corporation;
Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
March 2002 Rev. A02
Tell Me How
help file.

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Table of Contents

   Summary of Contents for Dell Dimension 4300S

  • Page 1: Abbreviations And Acronyms

    Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 2: Diagnostic Codes

    If the power light is off, check the power supply. If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance. "Safety Instructions,"...
  • Page 3: Post Beep Codes

      Other failure. See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance.   Computer has started and No action is necessary. turned over control to the operating system.   POST Beep Codes If the monitor cannot display errors or problems, during POST the computer might emit a series of beeps, or beep code, that identifies the problem. The POST beep codes are listed below.
  • Page 4 CMOS Time and Date Not Set Drive A or B is present but has failed the BIOS POST. Ensure that the drive is installed correctly in the computer and defined Diskette Boot Failure correctly in the system setup program. Check the interface cable at both ends.
  • Page 5: Printed Documentation

    5.  Click OK when the installation is complete. 6.  Right-click the following link to the file: Dell Dimension 4300S Tell Me How (.chm) (1339 KB). 7.  Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive.
  • Page 6: Adding Parts

    Be sure that nothing rests on your computer cables and that the cables are not located where they can be stepped on or tripped over. Do not spill food or liquids on your computer. If the computer gets wet, contact Dell.
  • Page 7: Shutting Down The Computer

    Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell documentation or otherwise provided to you. Always follow installation and service instructions closely.
  • Page 8: Opening The Computer Cover

      To use the computer in a vertical position, you must attach the computer stand: 1.  Place the computer on its right side so that the drive bays are at the bottom. 2.  Fit the stand onto what was the left side of the computer. a.
  • Page 9: Looking Inside Your Computer

    NOTICE: Ensure that there is sufficient space to support the open cover—at least 30 cm (1 ft) of desk top space. 5.  Locate the two release buttons shown in the illustration. Then, press the two release buttons as you lift the cover. NOTICE: Open the cover slowly to ensure that you do not damage any cables.
  • Page 10 CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.  Shut down the computer. 2.  Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3.
  • Page 11: Adding Memory

    You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, look under "Memory" in "Technical Specifications." HINT: Memory purchased from Dell is covered under your computer warranty.  Shut down the computer.
  • Page 12: Replacing The Agp Card

    a.  Press out the securing clip at each end of the memory module connector. b.  Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector. 7.
  • Page 13: Front Panel Inserts

      7.  Press the AGP card clip lever toward the card slot and remove the installed AGP card. 8.  Slide the new AGP card into place.   9.  Release the AGP card clip lever, ensuring that the tab on the AGP card clip lever fits into the notch on the front end of the AGP card. 10.
  • Page 14: Hard Drive

        7.  Press on the inserts until they pop free of the front panel cover. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. CAUTION: To avoid damage to the drive, do not set it on a hard surface.
  • Page 15 7.  Disconnect the power cable and hard drive cable from the drive.   8.  Press in on the tabs on each side of the drive and slide the drive up and out.   NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive.
  • Page 16: Floppy Drive

    then inserting and tightening all four screws (two screws on each rail).   12.  Install the hard drive into the computer by gently sliding the drive into place until you hear it securely click. 13.  Connect the power cable and hard-drive data cable to the drive. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1").
  • Page 17 6.  Disconnect the power and data cables from the back of the drive that is installed in the 5.25-inch drive bay above the floppy drive. 7.  Disconnect the power and floppy-drive data cables from the back of the floppy drive.  ...
  • Page 18: Inch Drive

    To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. HINT: Drives sold by Dell come with their own operating software and documentation. After you install a drive, refer to the documentation that came with the drive for instructions on installing and using the drive software.
  • Page 19 7.  Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the drive bay.   8.  If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.
  • Page 20: Replacing The Microprocessor

    11.  If you are installing a drive that has its own controller card, install the controller card in a card slot. 12.  Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 13.
  • Page 21 NOTICE: Do not discard the original heat sink and securing clips unless you are installing a microprocessor upgrade kit from Dell. If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink, blower, and securing clips when installing your new microprocessor.
  • Page 22: Replacing The System Board

    To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. If you are installing a microprocessor replacement kit from Dell, return the original heat sink assembly and microprocessor package to Dell in the same package in which your replacement kit was sent.
  • Page 23: Closing The Computer Cover

    CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.  Shut down the computer. 2.  Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3.
  • Page 24 1.  Ensure that all cables are connected, and fold cables out of the way. Do not route cables over the drive cage—they can prevent the cover from closing properly. 2.  Ensure that no tools or extra parts are left inside the computer. 3.
  • Page 25: Solving Problems

    Back to Contents Page Solving Problems Dell™ Dimension™ 4300S   Accessing Help Files   Network Problems   Power Problems   Microsoft® Windows® Error Messages   Start-Up Error Messages   General Program Problems   Video and Monitor Problems   Internet Connection Problems   Sound and Speaker Problems   E-Mail Problems   Printer Problems   Resolving Other Technical Problems   Scanner Problems...
  • Page 26: Video And Monitor Problems

      Operating system not found— Call Dell for technical assistance. See "Contacting Dell" in the Dell Owner's Manual for the correct number to call. Insert bootable media— The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.
  • Page 27: Printer Problems

    "Resolving Software and Hardware Incompatibilities." Printer Problems HINT: If you need technical assistance for your printer, call the printer's manufacturer. Dell does not cover the printer's warranty. If you cannot print to a parallel port printer   Verify the printer cable connections—...
  • Page 28: Scanner Problems

    Incompatibilities." Scanner Problems HINT: If you need technical assistance for your scanner, call the scanner's manufacturer. Dell does not cover the scanner's warranty.   Check the power cable connection— Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.
  • Page 29: Keyboard Problems

    Check the mouse settings Windows XP 1.  Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2.  Click Mouse. 3.  Try adjusting the settings. Windows 2000 1.  Click the Start button, point to Settings, and then click Control Panel. 2.
  • Page 30: Network Problems

    HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives.   Adjust the Windows volume control— In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted. Test the drive with another DVD—...
  • Page 31: General Program Problems

    3.  Select the program that you want to remove. 4.  Click Change/Remove and follow the prompts on the screen. 5.  See the program documentation for installation instructions. General Program Problems A program crashes   See the software documentation— Many software manufacturers maintain websites with information that may help you to solve the problem.
  • Page 32: E-mail Problems

    A driver is a software program that allows a hardware controller to function properly and to communicate with the computer. Dell installed the following drivers on your computer: Intel®...
  • Page 33: Using The Windows Xp Device Driver Rollback

    To view other contents on the ResourceCD: 1.  Verify that your computer is selected in the System Model list. 2.  Verify that your operating system is selected in the Operating System list. 3.  Select the type of device in the Device Type list. NOTICE: The ResourceCD contains drivers for devices that are not part of your computer.
  • Page 34: Using System Restore

    4.  Click the System Restore tab. 5.  Make sure that Turn off System Restore is unchecked. Before proceeding with any System Restore function, Dell recommends that you thoroughly read Microsoft's information about using System Restore. To access this information: 1.  Click the Start button, point to All Programs—> Accessories—> System Tools, and then click System Restore.
  • Page 35: Restoring The Computer To An Earlier Operating State

    The Operating System CD provides options for reinstalling your Windows XP operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative.
  • Page 36: Reinstalling Windows 2000

    The Operating System CD provides options for reinstalling your Windows 2000 operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative.
  • Page 37 16.  When the Completing the Windows 2000 Setup Wizard screen appears, remove the CD from the drive, and then click Finish. The computer automatically restarts. Back to Contents Page      ...
  • Page 38: Technical Specifications

    Back to Contents Page Technical Specifications Dell™ Dimension™ 4300S   Microprocessor   Audio   System Information   Video   Expansion Bus   Controls and Lights   Memory   Power   Drives   Physical   Ports and Connectors   Environmental   Microprocessor Microprocessor type Intel® Pentium® 4 microprocessor that runs at 1.40, 1.50, 1.60, 1.70, 1.80, or 1.90 GHz internally and 400 MHz externally NOTE: Microprocessor offerings vary by country.
  • Page 39 Externally accessible: Serial 9-pin connector; 16550C-compatible Parallel 25-hole connector (bidirectional) Video 15-hole connector Keyboard 6-pin mini-DIN connector or USB connector Mouse 6-pin mini-DIN connector or USB connector two front-panel and two back-panel USB–compliant connectors Headphone front-panel miniature connector three miniature connectors for line in, line out, and Audio microphone Internally accessible:...
  • Page 40 Storage –15.2 to 10,670 m (–50 to 35,000 ft) At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft) Back to Contents Page      ...
  • Page 41: Viewing Settings

      Viewing Settings 1.  Turn on (or restart) your computer. 2.  When the blue Dell™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. System Setup Program Screens...
  • Page 42 Displays keyboard errors when set to Report. The default is Report. Auto Power On Allows auto power-on. The default is Disabled. Remote Wake Up Allows remote Wake on LAN. (Dell does not support Wake on LAN in S3 or S5 Suspend Modes on this Dimension™  system.) The default is Off. AC Power Recovery Enables AC power recovery to occur. The default is Last.
  • Page 43: Clearing Forgotten Passwords

    Default Policy to Deny (the default), this request is rejected. The request is accepted when set to Accept. (Dell does not support Wake on LAN or PXE on this Dimension system and cannot assist you with debugging a Wake on LAN or a PXE failure—those features are enabled only for your convenience.)
  • Page 44: Technical Overview

    Back to Contents Page Technical Overview Dell™ Dimension™ 4300S   Internal View   System Board Connectors and Sockets   Socketed Microprocessor   Power Supply   DC Power Connectors Internal View CAUTION: Before you begin any of the procedures in this section, read "Safety Instructions." NOTICE: Be careful when opening the computer cover to ensure that you do not inadvertently disconnect cables from the system board.
  • Page 45: Power Supply

    Socketed Microprocessor   The 478-pin, socketed Intel® Pentium® 4 microprocessor, shown above with the heat sink and fan attached, contains an integrated 8-KB primary (L1) cache with a secondary (L2) 256-KB Advanced Transfer Cache that resides in the processor's core and runs at the processor's internal clock speed. The socketed microprocessor inserts into the ZIF connector mounted on the system board.
  • Page 46: Power Supply Dc Connector Pin Assignments

    +5 VFP +/–5% Outputs meet and do not exceed SELV requirements per electrical standards (UL 1950, IEC 950, or EN60950 Par. 2.3). Maximum continuous combined load on +5 VDC and +3.3 VDC outputs do not exceed 80 W. +5 VDC minimum load is 0.2 A when there is a minimum load of 0.3 A on the +12 VDC and 0.42 A on the +3.3 VDC outputs simultaneously. +5 V minimum load is 1 A for load transient tests.
  • Page 47: Dc Power Connector P6

    Black Green PS ON Black Black Black +5 VDC +5 VDC Use 22-AWG wire instead of 18-AWG wire DC Power Connector P6     Pin Number Signal Name 18-AWG Wire Black Black +12 VDC Yellow +12 VDC Yellow DC Power Connectors P2, P3, and P4  ...
  • Page 48  ...
  • Page 49: Controls And Lights

    Back to Contents Page Controls and Lights Dell™ Dimension™ 4300S   Computer Stand   Front View   Back View Computer Stand The computer can be used in either a vertical or horizontal position. See "Attaching and Removing the Computer Stand" for more information.   Front View  ...
  • Page 50: Back View

    Check the documentation that came with the device or contact the USB device manufacturer for more information. Although any USB device can be attached to either the front- or back-panel USB connectors, Dell recommends using the front-panel USB connectors for devices that you frequently connect and disconnect, such as USB digital cameras and gaming controllers.
  • Page 51: Keyboard Connector

    Check the documentation that came with the device or contact the USB device manufacturer for more information. Although any USB device can be attached to either the front- or back-panel USB connectors, Dell recommends using the front-panel USB connectors for devices that you frequently connect and disconnect, such as USB digital cameras and gaming controllers.

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