Table of Contents
Advertisement
HINT:
ScanDisk may
run when you restart the
computer. Follow the
instructions on the screen.
HINT:
ScanDisk may
run when you restart the
computer. Follow the
instructions on the screen.
44
Solving Pr oblems
A program stops responding
E
N D T H E P R O G R A M
1
Simultaneously press <Ctrl><Shift><Esc>.
2
Click the Applications tab, and then select the program that is no longer
responding.
3
Click the End Task button.
A program error causes the system to lock up
T
U R N T H E C O M P U T E R O F F
get a response by pressing a key on your keyboard or moving your mouse, press
and hold the power button for at least 8 to 10 seconds until the computer turns
off. Then press the power button again to turn on the computer. You might lose
data if you are unable to perform a Microsoft Windows shutdown.
A solid blue screen appears
T
U R N T H E C O M P U T E R O F F
get a response by pressing a key on your keyboard or moving your mouse, press
and hold the power button for at least 8 to 10 seconds until the computer turns
off. Then press the power button again to turn on the computer. The solid blue
screen appears because you were not able to perform a proper Windows
shutdown. You might lose data if you are unable to perform a Microsoft Windows
shutdown.
—
If your computer locks up and you are unable to
—
If your computer locks up and you are unable to
Advertisement
Table of Contents
