Printer Problems; Scanner Problems; Modem Problems - Dell Dimension 4200 Manual

Printer Problems

HINT: If you need technical assistance for your printer, call the printer's manufacturer (see the documentation that came with the printer for the correct
phone number). Dell does not cover the printer's warranty.
If you cannot print to a parallel port printer
Verify the printer cable connections—
Guide.
Ensure that the printer is turned on—
Verify that the printer is recognized by Windows
1. Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon, click Properties, and then select the Details tab.
2. Ensure that the Print to the following port: setting is LPT1 (Printer Port).
Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Reinstall the printer driver— See "Installing the Printer Driver" in the Dell Solutions Guide.
Check for interrupt request conflicts—
If you cannot print to a USB printer
Verify the printer cable connections—
Guide.
Ensure that the printer is turned on—
Verify that the printer is recognized by Windows
1. Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon, click Properties, and then select the Details tab in Windows Me or the Port tab in
Windows 2000.
2. Ensure that the Print to the following port: setting is USB.
Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Reinstall the printer driver— See "Installing the Printer Driver" in the Dell Solutions Guide.
Check for interrupt request conflicts—

Scanner Problems

HINT: If you need technical assistance for your scanner, call the scanner's manufacturer (see the documentation that came with the scanner for the
correct phone number). Dell does not cover the scanner's warranty.
Check the power cable connection—
the scanner is turned on.
Check the scanner cable connection—
Unlock the scanner— Ensure that your scanner is unlocked if it has a locking tab or button.
Reinstall the scanner driver— Reinstall the scanner driver. See the scanner documentation for instructions.
Check for interrupt request conflicts—

Modem Problems

HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
Check the connection— Verify that the telephone line is connected to the green jack on the modem. (The green line-in jack has either a LINE
IN label or a connector-shaped icon next to it.) Make sure you hear a click when you insert the telephone line connector.
Check the telephone jack— Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.
Connect the modem directly to the telephone wall jack—
machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack with the
telephone line.
Ensure that the printer cable is connected as described in "Connecting a Printer" in the Dell Solutions
See the documentation supplied with the printer.
See "Resolving Software and Hardware
Ensure that the printer cable is connected as described in "Connecting a Printer" in the Dell Solutions
See the documentation supplied with the printer.
See "Resolving Software and Hardware
Ensure that the scanner power cable is firmly connected to a working electrical power source and that
Ensure that the scanner cable is firmly connected to the computer and to the scanner.
See "Resolving Software and Hardware
If you have other telephone devices sharing the line, such as an answering
Incompatibilities."
Incompatibilities."
Incompatibilities."