If You Need Assistance - NEC VERSA 2000 User Manual

MESSAGE
Fixed disk controller
failure
Keyboard clock line
failure
Keyboard data line
failure
Keyboard controller
failure
Keyboard stuck
key failure

IF YOU NEED ASSISTANCE

If you have a problem with your computer, first review the checklist and
troubleshooting table in the previous section.
If you still have a problem, call the NEC Technical Support Center (TSC),
toll free, at 1-800-632-4525 Direct technical assistance is available 24
hours a day, seven days a week.
Your NEC Versa 2000 is supplied with remote diagnostic software and a
built-in modem s (NEC Versa 2000C only) so a TSC technician may be able to
diagnose the system remotely.
POST Error Messages
WHAT TO DO
Press F1 to start Auto Setup. Exit and save to
update the parameters.
Check to see if the hard disk connector is seated
properly.
The hard disk controller does not work and might
need repair.
Check in Auto Setup to make sure the IDE interface
is set to internal only.
Unplug external keyboard if attached. Have the
keyboard repaired.
Unplug external keyboard if attached. Have the
keyboard repaired.
Unplug external keyboard if attached and reboot the
system. If it still fails, have the keyboard repaired.
Repeated keystrokes during boot may
NOTE:
produce an error message.
A key is jammed. Remove any obstruction you find.
You may have repeatedly pressed the F1 key when
trying to enter Auto Setup.
If the error message remains, you may have to have
the keyboard repaired.
Solving Problems 5-5