If You Need Assistance; Direct Technical Support - NEC VERSA V User Manual

MESSAGE
Keyboard stuck
key failure

IF YOU NEED ASSISTANCE

If you have a problem with your computer, first review the
checklist and troubleshooting table in the previous section.
If you still have a problem, call the NEC Technical Support
Center (TSC), toll free, at 1-800-632-4525. Direct technical
assistance is available Monday through Friday, between
8:30 a.m. and 8:00 p.m. eastern time.
Your system is supplied with remote diagnostic software. If
you bought a modem to use with your system, a TSC tech-
nician may be able to diagnose the system remotely.

Direct Technical Support

When TSC receives a call from you, a technician attempts
to diagnose your problem over the telephone. The technician
determines if your problem requires troubleshooting your
system remotely with the Remote Support Session software
that comes on your NEC Hardware Utilities diskette.
6-6 Problem Solving
POST Error Messages
WHAT TO DO
A key is jammed. Remove any obstruction
you find.
You may have repeatedly pressed the F1 key
when trying to enter Auto Setup.
If the error message remains, you may have to
have the keyboard repaired.