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Features
Remote Support Session has the following features:
The remote screen (technician's screen) looks like your computer's
screen.
The technician can access data, run and control applications on your
system, and print reports using the remote keyboard and mouse. Or the
technician can simply observe your computer's operations.
You can simultaneously view what the technician sees on the remote
screen.
The technician can view your keystrokes and whatever appears on your
screen.
Solving Problems 5-7
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