Multiple AIC Agent Log In
To log in:
1.
Press the ACD LOG IN/LOG OUT key (Service Code 752:
Press the Speaker key and dial the AIC Log In service code -
not assigned at default.
2.
Dial 0 to cancel the log out option.
3.
Dial the Agent Identity Code (AIC) (up to four digits).
Note:
4.
Repeat steps 3 and 4.
Note:
To log out (for single or multiple agent AIC log ins):
All AIC log ins become logged out.
Note:
1.
Press the ACD LOG IN/LOG OUT key (Service Code 752:
1 to accept.
2.
Press the Speaker key and dial the AIC Log In service code -
not assigned at default.
Note:
- OR -
The ACD LOG IN/LOG OUT key lights.
This step is not required if only using two AIC log ins.
The ACD LOG IN/LOG OUT key goes off.
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10).
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