ANSWERING CALLS .................................................................. 4
Ringing Calls .............................................................................................. 4
Voice Announce Calls ................................................................................ 4
Off-Hook Signaling ..................................................................................... 5
PLACING CALLS ........................................................................ 5
Internal Calls .............................................................................................. 5
Outside Calls .............................................................................................. 6
Trunk Queuing ............................................................................................ 6
GROUP LISTEN .......................................................................... 9
HOLDING CALLS .................................................................... 10
Table of Contents