Jabra GO 6470 User Manual
  1. Manuals
  2. Brands
  3. Jabra Manuals
  4. Headsets
  5. GO 6470
  6. User manual
Jabra GO 6470 User Manual

Jabra GO 6470 User Manual

Hide thumbs Also See for GO 6470:
Table of Contents

Advertisement

Quick Links

See also: User Manual
Jabra
GO
6470
®
™
User manual
www.jabra.com

Advertisement

Table of Contents
loading

Related Manuals for Jabra GO 6470

Summary of Contents for Jabra GO 6470

  • Page 1 Jabra 6470 ® ™ User manual www.jabra.com...

  • Page 2: Table Of Contents

    SetuP oveRview and backgRound ................13 Quick-StaRt SetuP wizaRd ....................14 aSSeMbling the JabRa go baSe and headSet ............14 connecting the JabRa go baSe to youR deSk Phone ........16 configuRing the JabRa go baSe foR youR deSk Phone......19 uSing a handSet lifteR oR electRonic hookSwitch .........20 connecting the JabRa go baSe to youR coMPuteR ........22...
  • Page 3 Staying within Range ........................41 MicRoPhone noiSe blackout™ ..................41 7.10 naRRowband vS. wideband audio ................41 7.11 high caPacity JabRa go inStallationS ..............42 7.12 Managing bluetooth connectionS and the PaiRing table ....42 7.13 foRcing Reconnection/diSconnection via the touchScReen ..43 Jabra GO 6470 User manUal...
  • Page 4 10.1 JabRa link 350 uSb bluetooth adaPteR diagRaM...........55 10.2 PuRPoSe of the uSb bluetooth adaPteR ...............55 10.3 JabRa link 350 uSb bluetooth adaPteR SetuP and connection ..55 10.4 PaiRing the adaPteR and headSet ................56 10.5 JabRa link 350 uSb bluetooth adaPteR viSual indicatoRS ....56 10.6 the JabRa link 350 uSb bluetooth Mfb ..............57...
  • Page 5 13.2 headSet heaRing PRotection ...................62 13.3 headSet batteRy ..........................63 13.4 MateRialS and alleRgieS .......................63 13.5 JabRa go baSe ...........................63 13.6 JabRa link 350 uSb bluetooth adaPteR ..............64 13.7 JabRa go tRavel chaRgeR ......................65 13.8 PRoduct diSPoSal ........................65 13.9 ceRtificationS and Safety aPPRovalS ..............65 14.

  • Page 6: Introduction

    Thank you for choosing a Jabra GO™ headset. We are sure that you will enjoy its wide range of features and find it comfortable to wear and easy to use. this manual describes the Jabra GO 6470 headset solution.

  • Page 7: Important Safety Information

    - to set the Intellitone™ level using the touchscreen, please see Section 8.7: Setting General User Preferences. - to set the Intellitone™ level using Jabra Control Center on your pC, please see the Jabra pC suite online help. Important: Check your local laws or regulations to find out whether a specific protection level is mandated in your area.

  • Page 8: Care And Maintenance

    Maintenance protect your Jabra GO base and headset just as you would any other type of sensitive electronic equipment. If your Jabra devices require cleaning, then consider the following advice: - If necessary, clean the touchscreen with a standard computer-screen cleaning solution, such as dry wipes, anti-static screen cleaner and/or prepackaged towelettes.

  • Page 9: Product Overview

    6 Alternative, differently shaped earbuds 7 Telephone cable 8 USB cable 9 Installation CD with Jabra PC Suite Software, user’s guide and other tools 10 Warning & Declaration guide and quick-start guide 11 Jabra GO Travel Charger 12 Mains power adapter (for travel charger)

  • Page 10: Optional Accessories

    1 GN1000 Remote Handset Lifter 2 Electronic-hookswitch adapter for your desk-phone model 3 Travel kit (with Jabra GO Travel Charger, car charger, USB Bluetooth Adapter, mains power adapter and USB cable) 4 Extra Jabra LINK 350 USB Bluetooth Adapter...

  • Page 11: Jabra Go Headset Diagram

    4 Activity and status indicator (multicolor LED) 5 Earbud (with speaker) 6 Mount for ear-hook wearing-style attachment 7 Recharge and data interface Figure 3: Jabra GO headset as seen from the outer and inner sides, respectively Jabra GO 6470 User manUal...

  • Page 12: Jabra Go Base Diagram

    6 USB port (connects to your computer) 7 Power adapter port 8 Security slot and (recessed) cradle-release button 9 Speaker for ring tones and touchscreen audio feedback Figure 4: Jabra GO base, seen from the front and back, respectively Jabra GO 6470 User manUal...

  • Page 13: System Setup And Connections

    Figure 5: Jabra GO base connections Using a Headset with a Desk Phone to accommodate the full range of desk phones in use, Jabra GO is able to adapt itself to your phone by offering the following settings: - Termination standard though all desk phones use the same type of cable to connect the handset to the phone body, the internal wiring standard for this cable varies according to desk-phone model.

  • Page 14: Quick-Start Setup Wizard

    Touchscreen). - Note: when the wizard is helping you set up your desk phone, it will ask you to call the Jabra test server. this enables the Jabra GO base to test its clear dial-tone switch and mic-level settings by exchanging signals with the test server.
  • Page 15 Figure 7: Wearing the Jabra GO headset in various styles Choose a style and assemble the headset so that it will fit to your preferred ear. see Section 7.2: Assembling or Changing the Wearing Style for detailed instructions.

  • Page 16: Connecting The Jabra Go Base To Your Desk Phone

    Figure 8: Inserting the headset into the cradle for storage and charging Note: If you dock a Jabra GO base and headset that are not paired, the touchscreen asks if you would like to pair the two units removing the previously paired headset (if any) from the base’s pairing table).
  • Page 17 Connecting to a Desk Phone without a Headset Port If your desk phone does not include any built-in support for adding a headset, then connect the Jabra GO base between the handset and the desk-phone body as described below. Figure 9: Connecting to a desk phone without a headset port 1.
  • Page 18 ” below. 2. your Jabra GO base and desk phone are now connected. note, however, that you must still configure the base for your specific desk-phone model. the setup wizard usually helps you to do this, but you can also make this setting at any time using the touchscreen (see Section 8.9: Re-running the Setup Wizards).

  • Page 19: Configuring The Jabra Go Base For Your Desk Phone

    JabRa go baSe foR youR deSk Phone when the touchscreen wizard is helping you set up your desk phone, it will ask you to call a Jabra test server. this enables the Jabra GO base to test its clear dial-tone-switch and microphone-level settings by exchanging signals with the test server.

  • Page 20: Using A Handset Lifter Or Electronic Hookswitch

    Jabra GO base when your desk phone is ringing, thereby setting the desk phone as the current target phone automatically. the Gn1000 and most electronic-hookswitch solutions support ring detection.
  • Page 21 Gn1000 remote handset lifter is an accessory available from Jabra. It is a motorized device that physically lifts the handset when you use controls of your Jabra GO base or headset. you can use the handset lifter with nearly any type of desk phone — including phones that also happen to have electronic-hookswitch support.

  • Page 22: Connecting The Jabra Go Base To Your Computer

    JabRa go baSe to youR coMPuteR all Jabra GO models can be connected to a computer via a Usb cable for the purposes of configuration and firmware updates. In addition, the Jabra GO 6470 model can use this connection to interact with a softphone program.

  • Page 23: Installing And Running The Jabra Pc Suite

    Obtaining Firmware Updates visit the Jabra web site to find out if firmware updates are available for any of your Jabra GO products. you will be able to download the updates from there as they become available.

  • Page 24: Daily Use - Calling, Answering And Hanging Up

    If you initiate an outgoing call from a mobile- or softphone, the audio link opens automatically when the phone goes off-hook. this phone-initiated outgoing call does not affect your choice of target phone. Jabra GO 6470 User manUal...

  • Page 25: How To Make A Call

    On most phones, the audio link from the mobile phone to your headset opens automatically. Figure 17: To make a call on your mobile phone, simply dial as usual while wearing the headset. Jabra GO 6470 User manUal...
  • Page 26 “hears” coming from the headset when dialing will be the closest possible match to the recorded voice tag. Calling through a Softphone Figure 19: To make a call on your softphone, simply dial as usual while wearing the headset. Jabra GO 6470 User manUal...
  • Page 27 Jabra GO base (if enabled, see Section 8.8: Headset Docking-Operation). then lift your desk phone handset from the receiver and set it aside —...

  • Page 28: How To Answer A Call

    Figure 21: Answering a call when there is an incoming call, you will hear a ringtone from the phone, Jabra GO base and/or headset. Usually, the touchscreen indicates which phone is ringing and shows the incoming phone number (if available). the ringtone played in the headset normally also indicates which phone is ringing (see also Section 7.5: Headset...

  • Page 29: Hanging Up

    (if present) to terminate the call. then deactivate the audio link to the headset by doing one of the following: tap the headset multifunction button, touch the end-call icon on the touchscreen, or dock the headset to the Jabra GO base.

  • Page 30: Switching Between Your Phone And Headset

    2. activate the audio link to the headset by doing one of the following: tap the headset’s multifunction button; touch the call icon on the touchscreen; or lift the headset from the Jabra GO base (if enabled, see Section 8.8: Headset Docking-Operation).

  • Page 31: Managing Call Collisions And Call Waiting

    Jabra Control Center and/or its icon in the windows notification area to activate the audio link from the pC to the Jabra GO headset. provided no other phone lines are active, your headset will then begin to play all of the sounds generated by your pC, including music from your media player.

  • Page 32: The Jabra Go Headset

    Jabra GO headset in a variety of styles, each of which can be worn on either the left or right ear, as illustrated below. Figure 24: Wearing the Jabra GO headset in various styles Important: regardless of which wearing style you choose, always be sure to adjust the headset so that the microphone is positioned as close to your mouth as possible.

  • Page 33: Replacing The Earbud

    Pairing the Headset with a Mobile Phone to use bluetooth, you must set up the wireless communication between the Jabra GO headset and your mobile phone by pairing them. the setup wizard helps you to do this during initial setup, but can also pair the headset manually at any time using the procedure below.
  • Page 34 Pairing the Headset with a Jabra GO Base If you dock a Jabra GO base and headset that are not paired, the touchscreen asks if you would like to pair the two units (thereby removing the previously paired headset (if any) from the base’s pairing table). touch the confirm icon to pair them;...

  • Page 35: Headset Controls And Signals

    SignalS all Jabra GO headsets feature a collection of controls and indicators that enable you to manage and monitor your calls. these are: 1. Multifunction button this button is located near the back of the headset. through a combination of taps, double-taps, short presses and long presses, you will be able to execute all of the most-needed functions, including answering a call, hanging up, switching between held calls, and more.
  • Page 36 - slide your finger up the touch panel (away from your mouth) to increase the volume. - slide your finger down the touch panel to decrease the volume. - double-tap on the touch panel to mute or unmute the microphone. see also Section 6.6: Controlling the Speaker Volume and Microphone. Jabra GO 6470 User manUal...
  • Page 37 (such as pairing failed) three quick tones followed by a lower long tone Table 5: Headset signal tones and their meanings Jabra GO 6470 User manUal...
  • Page 38 However, if you do not like hearing the english voice, you can switch to using the tones. To change this setting, use the touchscreen menus (see Section 8.7: Setting General User Preferences) or the Jabra Control Center program of the Jabra PC suite running on your PC.
  • Page 39 5 times repeats to a total of 5 times Constant yellow Constant red Charging Constant green fully charged in cradle Table 6: Headset visual signals and their meanings Jabra GO 6470 User manUal...

  • Page 40: Battery Indicators And Recharge

    Recharging the Headset to recharge your headset battery, do one of the following: - place the headset in its cradle on the Jabra GO base. see also Section 4.3: Assembling the Jabra GO Base and Headset. - place the headset into its travel Charger and connect the charger to power. see also Section 9.3: Charging the Headset with the Travel Charger.

  • Page 41: Staying Within Range

    If you are talking through the Jabra GO base or Jabra lInK 350 Usb bluetooth adapter, then your call will be kept open for up to 120 seconds after you go out of range and then disconnected.

  • Page 42: High Capacity Jabra Go Installations

    Making and changing Connections the headset is able to maintain up to two connections (typically the Jabra GO base and a mobile phone). If your headset already has two connections and you would like to remove one, use the touchscreen menus (see Section 8.7: Setting General User Preferences) and/or turn off the device you wish to disconnect from the headset.

  • Page 43: Forcing Reconnection/Disconnection Via The Touchscreen

    — the item whose last use was the longest time ago is removed. you can also clear the entire pairing table manually. to do so, use the Jabra pC suite. see Chapter 5: Installing and Running the Jabra PC Suite for more information.
  • Page 44 30 above. 3. touch a different phone icon to select a different (connected) target. suppose you select the desk phone as the new target; the touchscreen is as shown in figure29 above. Jabra GO 6470 User manUal...

  • Page 45: The Jabra Go Touchscreen Base

    Jabra GO base. see also Chapter 3: Product Overview for detailed diagrams. JabRa go baSe connectionS and SetuP for details about how to set up the Jabra GO base and connect it to your various phones, please see Chapter 4: System Setup and Connections. uSing the touchScReen Jabra GO base features a color touchscreen that enables you to configure the solution, set preferences and manage everyday calls.

  • Page 46: Standard Operation

    Jabra GO base settings, choose a target phone and activate the audio link from your headset to the current target phone.

  • Page 47: Managing Call Collision

    Managing call colliSion when you have more than one phone connected to your Jabra GO base, it becomes possible that more than one call will become active simultaneously. this might occur under the following circumstances: - you are talking on one phone (e.g., your desk phone) when a call comes in on one of your other phones (e.g., your mobile phone).

  • Page 48: Managing Call Waiting

    - softphones with call-waiting features that are also specifically supported by a Jabra driver It is not possible to manage call waiting on a desk phone from the Jabra GO base or headset; in this case, you must use the physical controls of your desk phone if it supports call waiting. similarly, if you are using an unsupported softphone, then you must use your softphone’s native interface to manage its call-waiting features.
  • Page 49 Jabra GO 6470 User manUal...

  • Page 50: Setting General User Preferences

    Setting geneRal uSeR PRefeRenceS when you are not using the headset, you are able to access the general user preferences on the Jabra GO base. Use this function to adjust your hearing-protection settings, switch to wideband or narrowband audio, control call recording, set the screen language, disconnect the headset or re-start some or all of the setup wizard.

  • Page 51: Headset Docking-Operation

    Re-Running the SetuP wizaRdS the very first time you turn on the Jabra GO base, a setup wizard launches automatically, helping you to configure the connection to your desk phone, mobile phone and/or computer. thereafter, the base starts normally each time your turn it on. however, if you would like to revisit your desk-phone, computer and/or mobile-phone setup, you can do so at any time.

  • Page 52: Jabra Go Base Audio Indicators

    Jabra GO base. this will release the cradle assembly so that you can remove it, for example by turning the base upside down and shaking it gently.

  • Page 53: Using The Jabra Go Travel Charger

    JabRa go tRavel chaRgeR the Jabra GO travel Charger is included with the Jabra GO 6470 package. this chapter explains how to use the travel Charger. JabRa go tRavel chaRgeR diagRaM 1 Headset cradle 2 Mini-USB socket 3 Jabra LINK 350 USB Bluetooth Adapter cradle 4 Jabra LINK 350 USB Bluetooth Adapter (optional;...

  • Page 54: Charging The Headset With The Travel Charger

    Pc you can use the programs of the Jabra pC suite to make headset settings and to update the headset firmware. Usually you will do this via the touchscreen, but you can also do so by connecting the headset directly to your pC via the travel Charger and its Usb connection.

  • Page 55: The Jabra Link 350 Usb Bluetooth Adapter

    JabRa link 350 uSb bluetooth adaPteR the Jabra lInK 350 Usb bluetooth adapter is available as an accessory for your Jabra GO 6470 solution. this chapter explains how to use the Usb bluetooth adapter. 10.1 JabRa link 350 uSb bluetooth adaPteR diagRaM 1.

  • Page 56: Pairing The Adapter And Headset

    Jabra GO headset and Jabra lInK 350 Usb bluetooth adapter: 1. attach the Usb bluetooth adapter to your pC and turn on the pC (see also the section 10.3: Jabra LINK 350 USB Bluetooth Adapter Setup and Connection).

  • Page 57: The Jabra Link 350 Usb Bluetooth Mfb

    JabRa link 350 uSb bluetooth Mfb the Jabra lInK 350 Usb bluetooth adapter includes a single button, which you can use for many purposes depending on which state the adapter is in (e.g., waiting, active, call-on-hold) and the type of gesture you use on the button (i.e., tap or press).

  • Page 58: Faqs And Troubleshooting

    Q HOW DO I PAIR MY HEADSET WITH THE JABRA GO 6470 BASE? a If you dock a Jabra GO 6470 base and headset that are not paired, the touch screen asks if you would like to pair them (thereby removing the previously paired headset, if there is one, from the base’s pairing table).
  • Page 59 Q I HAVE MOVED TO A NEW DESK AT WORK. IS IT POSSIBLE TO PUT MY HEADSET ON ANOTHER JABRA GO 6470 BASE? a yes. Just place your headset in the cradle of the new Jabra GO 6470 base. the two devices will pair and connect automatically.
  • Page 60 - when talking through the Jabra lInK 350 bluetooth® adapter (softphone); up to 100 m* - when talking through the bluetooth® connection in the Jabra base (desk phone); up to 100 m* - when talking on (most) mobile phones; up to 25 m** please note than in practice, you may find the range to be somewhat shorter due to physical obstructions and electromagnetic interference.

  • Page 61: Getting Assistance

    If you are having problems with your headset solution that are not addressed by the information in this manual, then please feel free to contact Jabra technical support at any the locations listed below. 12.1 euRoPe Web (for the latest support info and online User manuals): www.jabra.com...

  • Page 62: Technical Specifications

    Firmware update: downloadable from pC Recharge: while docked in the Jabra GO base, or via travel charger connected to mains power, or pC (via Usb) or via car charger PC-based configuration: all settings can be stored and loaded from a pC for backup and mass deployment 13.2...

  • Page 63: Headset Battery

    (incoming, outgoing and missed calls) Cradle: fits supplied Jabra GO headset; features magnetic coupling; recharges the headset battery while headset is docked; easily replaced to accommodate future headset upgrades Audio:...

  • Page 64: Jabra Link 350 Usb Bluetooth Adapter

    (or headset port), rJ-45 for aUX (for electronic hookswitch or Gn1000 remote handset lifter) Clear dial-tone switch and microphone calibration: software controlled and adjusted automatically by calling your local Jabra test server Electronic hookswitch standards: Gn rhl, Cisco, dhsG, msh, (each requires additional cabling and/or equipment available separately; more may...

  • Page 65: Jabra Go Travel Charger

    - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/tv technician for help. the user must place the Jabra GO base 8” (20 cm) or more from any personnel in order to comply with fCC rf exposure requirements.

  • Page 66: Glossary

    (puts the phone “on hook”). Jabra® PC Suite a collection of pC programs that enable you to configure your Jabra device, update its firmware and control supported softphones using the buttons on your headset. the Jabra pC suite also includes drivers for various softphones on the market.
  • Page 67 Softphone driver establishes a control link between a softphone and your Jabra headset, so you can answer and end, mute and un-mute, and hold and resume calls using the buttons on your headset. the actual call control functions available from your headset depend on the capabilities of the softphone and the Jabra headset model.
  • Page 68 © 2009 GN Netcom A/S. All rights reserved. Jabra ® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. The Bluetooth word ® mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by GN Netcom A/S is under license.

Table of Contents