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Hub 2 (2G) / (4G) User manual | Ajax Systems Support
Before installing the hub, make sure that you have selected the optimal location and that it
complies with the requirements of this manual.
When installing and operating the device, follow the general electrical safety rules for using
electrical appliances and the requirements of electrical safety regulations.
To install the hub:
1. Fix the SmartBracket mounting panel with bundled screws. When using other fasteners,
make sure they do not damage or deform the panel. When attaching, use at least two :xing
points. To make the tamper react to attempts to detach the device, be sure to :x the
perforated corner of SmartBracket.
2. Connect the power cable, Ethernet cable, and SIM cards to the hub. Turn on the device.
3. Secure the cables with a plastic retainer plate. This will reduce the likelihood of sabotage, as
it takes a lot more to tear away a secured cable.
4. Slide Hub 2 onto the mounting panel. After installation, check the tamper status in the Ajax
app and then the quality of the panel :xation. You will receive a noti:cation if an attempt is
made to tear the hub off the surface or remove it from the mounting panel.
5. Fix the hub on the SmartBracket panel with bundled screws.
Maintenance
Check the operational capability of the Ajax security system regularly. The optimal frequency of
checks is once every three months. Clean the body from dust, cobwebs, and other contaminants
as they emerge. Use a soft and dry cloth that is suitable for equipment care.
Do not use any substances containing alcohol, acetone, petrol, and other active solvents for
https://support.ajax.systems/en/manuals/hub-2/?_ga=2.254320641.824691895.1674290377-1071851791.1672842436
Do not use double-sided adhesive tape for mounting. It can cause a hub to fall. The device may fail if hit.
Do not turn the hub upside down or sideways when attaching vertically (for example, on a wall). When
properly :xed, the Ajax logo can be read horizontally.
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