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Hub 2 Plus User manual | Ajax Systems Support
Hub 2 Plus is a central device in the Ajax security system, which controls the operation of all
connected devices and interacts with the user and the security company.
The hub reports the opening of doors, breaking of windows, threat of Dre or Eood, and
automates routine actions using scenarios. If outsiders enter the secure room, Hub 2 Plus will
send photos from
company patrol.
Hub 2 Plus central unit must be installed indoors only.
https://support.ajax.systems/en/manuals/hub-2-plus/?_ga=2.241650955.824691895.1674290377-1071851791.1672842436
Hub 2 Plus User manual
Updated January 11, 2023
MotionCam MotionCam Outdoor
/
Language:
motion detectors and notify a security
21/1/23, 2:06 µµ
Eng
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Summary of Contents for AJAX Hub 2 Plus
- Page 1 Hub 2 Plus User manual Updated January 11, 2023 Hub 2 Plus is a central device in the Ajax security system, which controls the operation of all connected devices and interacts with the user and the security company. The hub reports the opening of doors, breaking of windows, threat of Dre or Eood, and automates routine actions using scenarios.
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Page 2: Functional Elements
Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ Hub 2 Plus needs Internet access to connect to the Ajax Cloud service. The central unit is connected to the Internet via Ethernet, Wi-Fi, and two SIM cards (2G/3G/4G). -
Page 3: Operating Principle
What jamming of a wireless security system is and how to resist it Hub 2 Plus supports up to 200 Ajax devices connected, which protect against intrusion, Dre, and Eooding, as well as control electrical appliances automatically according to scenarios or manually from an app. -
Page 4: Led Indication
Ajax app. How to create and con=gure a scenario in the Ajax security system LED indication The Ajax logo on the hub front lights up red, white, or green depending on the status of the power supply and Internet connection. https://support.ajax.systems/en/manuals/hub-2-plus/?_ga=2.241650955.824691895.1674290377-1071851791.1672842436... -
Page 5: Security Requirements
. One phone number and email address may be used to create only one Ajax account. There is no need to create a new account for each hub — one account can manage multiple hubs. Your account can combine two roles: the administrator of one hub and the user of another hub. -
Page 6: Connecting To The Network
Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ It is strictly forbidden to disassemble the device under voltage. Also, do not use the device with a damaged power cable. Connecting to the network 1. Remove the SmartBracket mounting panel by sliding it down with force. Avoid damaging the perforated part —... - Page 7 1. Turn on the hub and wait until the logo lights up green or white. 2. Open the Ajax app. Give access to the requested system functions to fully use the capabilities of the Ajax app and not to miss alerts about alarms or events.
- Page 8 Changing or removing the administrator does not reset the settings of the hub or connected devices. Ajax security system user rights Hub statuses Icons Icons display some of Hub 2 Plus statuses. You can see them in the Ajax app, in the Devices menu Icons Meaning 2G connected...
- Page 9 Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ States States can be found in the Ajax app 1. Go to the Devices tab 2. Select Hub 2 Plus from the list. Parameter Meaning Click to open the list of Hub 2 Plus malfunctions.
- Page 10 Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ Connection status between the hub and Ajax Cloud: Online — the hub is connected to Ajax Cloud Connection OIine — the hub is not connected to Ajax Cloud The hub connection status to the mobile Internet: Connected —...
- Page 11 Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ Connected — the hub is directly connected to the central monitoring station of the security organization Disconnected — the hub is not directly connected to the central monitoring station of the security...
- Page 12 When adding a hub to your account using the step-by-step guidance, you will be prompted to connect devices to the hub. However, you can refuse and return to this step later. To add a device to the hub, in the Ajax app: https://support.ajax.systems/en/manuals/hub-2-plus/?_ga=2.241650955.824691895.1674290377-1071851791.1672842436...
- Page 13 Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ 1. Open the room and select Add device. 2. Name the device, scan its QR code (or enter it manually), select a group (if group mode is enabled).
- Page 14 Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ Cellular Geofence Keypad access codes Groups Security Schedule Detection Zone Test Jeweller Service Monitoring Station Installers Security companies User Guide Data Import Unpair hub https://support.ajax.systems/en/manuals/hub-2-plus/?_ga=2.241650955.824691895.1674290377-1071851791.1672842436 Ʃελίδα 14 από 23...
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Page 15: Settings Reset
1. Turn on the hub if it is off. 2. Remove all users and installers from the hub. 3. Hold the power button for 30 s — the Ajax logo on the hub will start blinking red. 4. Remove the hub from your account. -
Page 16: Video Surveillance
Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ Intrusion Calls Fire Push notiDcations Alarm Flood Loss of connection between the hub and the Ajax Cloud server Push notiDcations WallSwitch Activation of Events Relay Socket Arming/Disarming entire object or... - Page 17 Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ 00:00 00:10 You can connect third-party cameras to the security system: seamless integration with Dahua, Hikvision, and SaDre IP cameras and video recorders has been implemented. You can also connect third-party cameras supporting RTSP protocol.
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Page 18: Installation
We do not recommend using double-sided adhesive tape for installation: it can cause a hub to fall in case of an impact. 2. Attach the hub to the mounting panel. After installation, check the tamper status in the Ajax app and then the quality of the panel Dxation. You will receive a notiDcation if an attempt is made to tear the hub off the surface or remove it from the mounting panel. -
Page 19: Maintenance
Inside any premises with the temperature and humidity beyond the range of permissible limits. Maintenance Check the operational capability of the Ajax security system on a regular basis. Clean the hub body from dust, spider webs and other contaminants as they appear. Use soft dry napkin suitable for equipment maintenance. -
Page 20: The Package Includes
Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ cleaning the hub. How to replace hub battery The package includes 1. Hub 2 Plus 2. SmartBracket mounting panel 3. Power cable 4. Ethernet cable 5. Installation kit 6. - Page 21 Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ Number of scenarios Learn more SurGard (Contact ID) SIA (DC-09) ADEMCO 685 Other proprietary protocols Central Monitoring Station communication protocols CMS software supporting visual alarms veri=cation List of supported protocols...
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Page 22: Warranty
Compliance with standards Warranty The warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase and does not apply to the bundled rechargeable battery. If the device does not function properly, we recommend that you Drst contact the support service as technical issues can be resolved remotely in half of the cases. - Page 23 Hub 2 Plus User manual | Ajax Systems Support 21/1/23, 2:06 µµ safe life. No spam Email Subscribe https://support.ajax.systems/en/manuals/hub-2-plus/?_ga=2.241650955.824691895.1674290377-1071851791.1672842436 Ʃελίδα 23 από 23...
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