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Hub 2 Plus User Manual
Updated March 23, 2021
Hub 2 Plus is a central device in the Ajax security system, which controls the operation of all
connected devices and interacts with the user and the security company.
The hub reports the opening of doors, breaking of windows, threat of re or ood, and
automates routine actions using scenarios. If outsiders enter the secure room, Hub 2 Plus will
send photos from
MotionCam
motion detectors and notify a security company patrol.
Hub 2 Plus central unit must be installed indoors only.
Hub 2 Plus needs Internet access to connect to the Ajax Cloud service. The central unit is
connected to the Internet via Ethernet, Wi-Fi, and two SIM cards (2G/3G/4G).
Connecting to Ajax Cloud is necessary for con guring and managing the system through Ajax
apps, transmitting noti cations about alarms and events, as well as for updating
All data on Ajax Cloud is stored under multilevel protection, information is exchanged with the
hub via an encrypted channel.
Connect all communication channels to ensure a more reliable connection with Ajax Cloud and to secure
against interruptions in the work of telecom operators.
You can manage the security system and quickly respond to alarms and noti cations through
apps
for iOS, Android, macOS, and Windows. The system allows you to choose of what events
and how to notify the user: by push noti cations, SMS, or calls.
How to set up push noti cations on iOS
How to set up push noti cations on Android
If the system is connected to a security company, events and alarms will be transmitted to the
monitoring station —
directly and/or through Ajax Cloud
Buy Hub 2 Plus central unit
Functional elements
1. Ajax logo featuring LED indicator
2. SmartBracket mounting panel. Slide it down with force to open
Perforated part is required for actuating the tamper in case of any attempt to dismantle the hub. Do not
break it off!
3. Power cable socket
4. Ethernet cable socket
5. Slot for micro SIM 2
6. Slot for micro SIM 1
7. QR Code
8. Tamper button
OS Malevich
.
.
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Table of Contents
Related Manuals for AJAX Hub 2 Plus
Summary of Contents for AJAX Hub 2 Plus
- Page 1 Hub 2 Plus User Manual Updated March 23, 2021 Hub 2 Plus is a central device in the Ajax security system, which controls the operation of all connected devices and interacts with the user and the security company. The hub reports the opening of doors, breaking of windows, threat of re or ood, and automates routine actions using scenarios.
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Page 2: Operating Principle
How to create and con gure a scenario in the Ajax security system LED indication The Ajax logo on the hub front lights up red, white, or green depending on the status of the power supply and Internet connection. Event LED indicator At least two communication channels —... -
Page 3: Security Requirements
1. Turn on the hub and wait until the logo lights up green or white. 2. Open the Ajax app. Give access to the requested system functions to fully use the capabilities of the Ajax app and not to miss alerts about alarms or events. - Page 4 Changing or removing the administrator does not reset the settings of the hub or connected devices. Ajax security system user rights Hub statuses Icons Icons display some of Hub 2 Plus statuses. You can see them in the Ajax app, in the Devices menu Icons Meaning 2G connected...
- Page 5 When adding a hub to your account using the step-by-step guidance, you will be prompted to connect devices to the hub. However, you can refuse and return to this step later. To add a device to the hub, in the Ajax app: 1. Open the room and select Add device.
- Page 6 Note that after changing the settings, you should click the Back button to save them. Avatar is a customized title image for Ajax security system. It is displayed in the hub selection menu and helps to identify the required object.
- Page 7 OS Malevich 2.6: a new level of security Security Schedule — arming/disarming the security system by the schedule. How to create and con gure a scenario in the Ajax security system Detection Zone Test — running the detection zone test for the connected detectors. The test determines the su cient distance for the detectors to register alarms.
- Page 8 Jeweller — con guring the hub-detector ping interval. The settings determine how frequently the hub communicates with devices and how quickly the loss of connection is detected. Learn more Detector Ping Interval — the frequency of connected devices polling by the hub is setting in the range of 12 to 300 s (36 s by default) Number of undelivered packets to determine connection failure —...
- Page 9 With the default settings, Ajax Cloud reports the hub loss in 9 minutes: (60 s * 4) + 300 s = 9 min Disable alerts when the connection with the server is lost. Ajax apps can notify about the hub-server communication loss in two ways: with a standard push noti cation signal or with a siren sound (enabled by default).
- Page 10 This setting is only available in PRO Ajax apps The Ajax security system can ignore alarms or other events of devices without removing them from the system. Under certain settings, noti cations about events of a speci c device will not be sent to the CMS and security system users.
- Page 11 In this menu, channels for sending alarms and events to the central monitoring station of the security company are selected. Hub 2 Plus can send alarms and events to the central monitoring station via Ethernet, UMTS/LTE, and Wi-Fi. We recommend that you use all communication channels at once —...
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Page 12: Settings Reset
1. Turn on the hub if it is off. 2. Remove all users and installers from the hub. 3. Hold the power button for 30 s — the Ajax logo on the hub will start blinking red. 4. Remove the hub from your account. -
Page 13: Installation
2. Attach the hub to the mounting panel. After installation, check the tamper status in the Ajax app and then the quality of the panel xation. You will receive a noti cation if an attempt is made to tear the hub off the surface or remove it from the mounting panel. -
Page 14: Maintenance
Inside any premises with the temperature and humidity beyond the range of permissible limits. Maintenance Check the operational capability of the Ajax security system on a regular basis. Clean the hub body from dust, spider webs and other contaminants as they appear. Use soft dry napkin suitable for equipment maintenance. -
Page 15: Warranty
Warranty The warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the bundled rechargeable battery. If the device does not function properly, we recommend that you rst contact the support...
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