AJAX DoubleButton User Manual
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AJAX DoubleButton User Manual

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DoubleButton User Manual
Updated November 14, 2020
DoubleButton is a wireless hold-up device with advanced protection against
accidental presses. The device communicates with a hub via the encrypted
Jeweller
radio protocol and compatible only with Ajax security systems. The line-
of-sight communication range is up to 1300 meters. DoubleButton operates from
the pre-installed battery up to 5 years.
DoubleButton is connected and con gured via
Ajax apps
on iOS, Android, macOS,
and Windows. Push noti cations, SMS, and calls can notify about alarms and
events.
Buy the DoubleButton hold-up device
Functional elements

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Summary of Contents for AJAX DoubleButton

  • Page 1 The device communicates with a hub via the encrypted Jeweller radio protocol and compatible only with Ajax security systems. The line- of-sight communication range is up to 1300 meters. DoubleButton operates from the pre-installed battery up to 5 years. DoubleButton is connected and con gured via...

  • Page 2: Operating Principle

    3. Mounting hole Operating principle DoubleButton is a wireless hold-up device, featuring two tight buttons and a plastic divider to protect against accidental presses. When pressed, it raises an alarm (hold-up event), transmitted to users and to the security company’s monitoring station.
  • Page 3 SMS, and push noti cations do not depend on the pressing manner. DoubleButton can only operate as a hold-up device. Setting the type of alarm is not supported. Keep in mind that the device is active 24/7, so pressing the DoubleButton will raise an alarm regardless of the security mode.
  • Page 4 DoubleButton will appear in the list of hub devices in the app. To connect DoubleButton to a hub, it should be located on the same protected object as the system (within the hub’s radio network range). If the connection fails, try again in 5 seconds.
  • Page 5 DoubleButton is not removed from the device list of the old hub. This must be done manually in the Ajax app. Updating the device statuses in the list occurs only when DoubleButton is pressed and does not depend on the Jeweller settings.
  • Page 6 Learn more Firmware DoubleButton rmware version Device ID Setting up DoubleButton is set up in the Ajax app: 1. Go to the Devices tab 2. Select DoubleButton from the list. 3. Go to Settings by clicking on the icon. Please note that after changing the settings, you need to press Back to apply them.
  • Page 7 Alarms A DoubleButton alarm generates an event noti cation sent to the security company’s monitoring station and system users. The pressing maner is indicated in the event feed of the app: for a short press, a single-arrow icon appears, and for a long press, the icon has two arrows.
  • Page 8 Note that the alarm con rmation is a separate event that does not cancel the alarm transmission. Whether or not the feature is enabled, DoubleButton alarms are sent to a CMS and to security system users. Indication DoubleButton blinks red and green to indicate command execution and battery charge status.
  • Page 9 Application DoubleButton can be xed on a surface or carried around. How to x DoubleButton on a surface To x the device on a surface (e. g. under a table), use Holder.
  • Page 10 ReX radio signal range extender When routing DoubleButton through ReX, keep in mind that it does not automatically switch between a range extender and a hub. You can assign DoubleButton to a hub or another ReX in the Ajax app.
  • Page 11 The button is easy to carry around thanks to a special hole on its body. It can be worn on the wrist or neck, or be hanged on a keyring. DoubleButton has an IP55 protection index. Which means that the device body is protected from dust and splashes. And a special protective divider, tight buttons,...
  • Page 12 Note that the alarm con rmation feature does not disable the alarm transmission. Whether or not the feature is enabled, DoubleButton alarms are sent to a CMS and to security system users. How to con gure con rmation of a hold-up device...

  • Page 13: Maintenance

    How to con rm alarm with several DoubleButtons To raise a con rmed alarm (hold-up event), you can activate one hold-up device twice (according to the algorithm described above) or activate at least two different DoubleButtons. In this case, it doesn’t matter in what way two different DoubleButtons were activated —...

  • Page 14: Technical Speci Cations

    Ajax app. How long Ajax devices operate on batteries, and what affects this If DoubleButton cools down up to -10°C and below, the battery charge indicator in the app can show low battery status until the button heats up to above-zero temperatures.

  • Page 15: Complete Set

    2. CR2032 battery (pre-installed) 3. Quick Start Guide Warranty The warranty for the AJAX SYSTEMS MANUFACTURING Limited Liability Company products is valid for 2 years after purchase and does not extend to the bundled battery. If the device does not function properly, we recommend that you rst contact the...

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