Hp Network Phone-In Support Service (Nps) - HP Kayak XA User Manual

crystal.bk : cryst-5.fb4 Page 149 Monday, March 23, 1998 4:09 AM

HP Network Phone-in Support Service (NPS)

The HP Network Phone-in Support Service (NPS) provides fast access
to HP experts in networked Multivendor environments.
It can help you to:
Resolve complex network problems.
•
Leverage HP's alliances with leading Network Operating Systems
•
and Network manufacturers.
Support your HP and non-HP products with a single telephone call.
•
Increase network uptime.
•
You can purchase the HP NPS service as an annual contract, billable in
advance annually, bi-annually, quarterly, or at an hourly rate. This
contract service provides unlimited toll-free access to HP Response
Center Engineers (RCEs).
To obtain an HP NPS contract, contact your HP-authorized reseller or,
if you are in the US, call (800) 437-9140.
5 Hewlett Packard Support and Information Services
HP Network Phone-in Support Service (NPS)
English 149