Solution
Check the Power
Supply of the Laser
Tube
Replace the Laser Tube
8.2.2 The Engraver Won't Fire Laser
Issue
The laser tube lights up as usual, but there is no laser coming out from the laser module.
Solution
Check the Installation
Adjust the Laser Power
Setting
Check the Focal Lens
Clean the Mirrors and
Focal Lens
Recalibrate the Laser
Path
Have a technician check the power supply of the laser tube or contact
our customer service support team for further analysis.
If none of the above works, the laser tube may be faulty. Please take a
video of the problem, film the troubleshooting steps you have taken,
and contact our service team for further assistance.
Have a technician check all the mirrors for any missing, misaligned, or
incorrect installation or contact our customer service support team for
instructions.
The laser requires a certain amount of power to activate—This is called
the minimum activation power. As the laser tube ages, however, more
power will be needed for the same level of laser activation as before.
You can either increase the processing power directly or adjust the
device settings to raise the lowest output power so it can reach the
minimum power for laser activation.
If the processing power is lower than the lowest output power, the
latter will be used as the processing power.
Check if the focal lens is missing and reinstall it.
See
§7.2.2 Cleaning the Camera, Mirrors, and Focus Lens
Check for any residue or stains on the surface of the mirrors and focal
lens. For instructions on cleaning, see
Mirrors, and Focus Lens
Contact our service to detect if there is any deviation in the optical
laser path and calibrate if it is severely deviated.
92
§7.2.2 Cleaning the Camera,
on Page 81.
(Page 81).
Need help?
Do you have a question about the POLAR+ and is the answer not in the manual?