Headset Controls; Base Indicator Lights; Troubleshooting For Awh55/65-Usb - Avaya AWH-55USB User Manual

HEADSET CONTROLS

Key Feature Action
Rock back and forth
Listening volume
Press straight in and
Smart button hold for more than
2 seconds
Short key press
Mute
straight in
Rock in one direction
Flash Flash
for more than 2 seconds
Making/answering/
Short key press
ending calls
Low battery warning Return headset
(5 minutes of talk to charging cradle
time remaining)
Out of range warning
Move closer to base
– when on an
active call
Incoming call Press call control
notification button to answer call
1
Tone
Ascending/descending
tones, 2 tones at limit
3 tones every 15 seconds
Mid tone
1 tone every 10 seconds
2 tones before range limit.
3 tones beyond range limit
and active call will be
suspended. 1 tone will
sound when returning
within range; call will be
re-established if within
15 minutes
3 repetitive tones

BASE INDICATOR LIGHTS

Action
Charging
Fully charged
Muted
Headset not in base
Headset link active
Headset link inactive

TROUBLESHOOTING FOR AWH55/65-USB

Problem Solution
I've plugged everything in • Check that the USB cable is connected to a
but the indicator lights won't powered computer.
come on.
• Check that the computer is turned on and not in
standby or hibernation mode.
• If using a USB hub, check that the AC power supply
is correctly connected and that the hub can supply
250 mA to charge the headset.
• If using the AC charger, check that the AC charger
jack is connected to the base unit, that the AC charger
is securely connected to a working wall outlet and that
it is the model supplied by Plantronics.
Status indicator light (green)
Charge indicator light (red)
Light
Red light illuminates brightly
Red light goes off
Green light flashes quickly
Red light illuminates softly
Green light flashes slowly
Solid green light
1