Installing Personocall Software; Configuration And Status - Avaya AWH-55USB User Manual

INST ALLING PERSONOCALL SOFTW ARE
Avaya PerSonoCall ® software provides the link between your AWH 55/65-USB headset and
compatible softphone applications on your computer. PerSonoCall software provides the
ability to remotely detect and answer/end a call from your softphone application via the
headset call control button.
In addition PerSonoCall provides some basic configuration and status information about
the system.
Check the PerSonoCall compatibility list at www.plantronics.com/personocall for the
most current information on softphone compatibility. If your softphone is not currently
supported by PerSonoCall, please refer to page 11.
1. With the CD inserted, go to the PerSonoCall main screen and click on "Install the
PerSonoCall Software."
2. Your softphone may require you to choose which audio device you wish to use. Please
refer to softphone documentation for details.
NOTE: Once the AWH 55/65-USB is installed, it becomes the default audio device in your
computer. You can set preferences manually in the Windows
Sounds and Audio Devices option in the control panel under the Audio tab.
NOTE: Once installed we recommend that you set PerSonoCall to launch whenever the
Windows ® operating system starts.
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operating system through the
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System Tray Icons
After installing and running the software, one of the four system tray icons will appear
in the tray bar at the bottom of your screen showing status of headset communication
with PerSonoCall.
: No headset detected
: Headset detected, no radio link to base
: Headset detected, and radio link to base active
: Headset detected, and radio link to base is locked on
CONFIGURA TION AND ST A TUS
Right click on the headset system tray icon and choose "Options" . This will bring
up the PerSonoCall Basic Options and Current Status Screens.
Refer to online application help for explanation details on the PerSonoCall software.
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