Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that...
Please read this manual carefully before using the product and keep it properly at a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the non-internal staff of SUNGROW without written authorization.
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Security Declaration For details on the product’s network security vulnerability response process and vulnerability disclosure, please visit the following website: https://en.sungrowpower.com/security- vulnerability-management. For more information on network security, please refer to the user manual of the communication module or the Data Logger that comes with the product. Symbols This manual contains important safety instructions, which are highlighted with the following symbols, to ensure personal and property safety during usage, or to help optimize the...
Level 6 or stronger winds. SUNGROW shall not be held liable for any damage to the device due to force majeure, such as earthquakes, floods, volcanic eruptions, mudslides, lightning strikes, fires, wars, armed conflicts, typhoons, hurricanes, tornadoes, and other extreme weathers.
• SUNGROW shall not be held liable for any damage to the product caused by the negligence, intent, fault, improper operation, and other behaviors of users or third-party organizations.
If there are problems with the above inspection items, do not install the device and contact your distributor first. If the problem persists, contact SUNGROW in time. 1.2 Installation Safety DANGER •...
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1 Safety Instructions User Manual DANGER The PV string will generate lethal high voltage when exposed to sunlight. • Operators must wear proper personal protective equipment during electrical connections. • Must ensure that cables are voltage-free with a measuring instrument before touching DC cables.
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User Manual 1 Safety Instructions WARNING Damage to the product caused by incorrect wiring is not covered by the warranty. • Electrical connection must be performed by professionals. • Please use measuring devices with an appropriate range. Overvoltage can damage the measuring device and cause personal injury. •...
1 Safety Instructions User Manual 1.4 Operation Safety DANGER When routing cables, ensure a distance of at least 30 mm between the cables and heat-generating components or areas to protect the insulation layer of cables from aging and damage. When the product is working: •...
User Manual 1 Safety Instructions 1.5 Maintenance Safety DANGER Risk of inverter damage or personal injury due to incorrect service! • Before maintenance, disconnect the AC circuit breaker on the grid side and then the DC switch. If a fault that may cause personal injury or device damage is found before maintenance, disconnect the AC circuit breaker and wait until the night before operating the DC switch.
1 Safety Instructions User Manual NOTICE • If the paint on the inverter enclosure falls or rusts, repair it in time. Otherwise, the inverter performance may be affected. • Do not use cleaning agents to clean the inverter. Otherwise, the inverter may be damaged, and the loss caused is not covered by the warranty.
• Do not short-circuit the Backup port during operation. Otherwise, the inverter or power distribution system will be seriously damaged. The loss is not covered by the SUNGROW warranty. • Do not connect any local load between the inverter and the AC circuit breaker.
• The inverter applies only to the scenarios described in this manual. 2.2 Product Introduction Model Description The model description is as follows (take SH8.0RS as an example): Appearance The following figure shows the appearance of the inverter. The image shown here is for reference only.
The following figure shows the dimensions of the inverter. figure 2-2 Dimensions of the Inverter Inverter Model W (mm) H (mm) D (mm) SH8.0RS / SH10RS 2.3 Symbols on the Product Symbol Explanation DC parameters on the PV side. Parameters on the battery side.
2 Product Description User Manual Symbol Explanation TÜV mark of conformity. TÜVRheinland mark of conformity. UKCA mark of conformity. The inverter does not have a transformer. Do not dispose of the inverter together with household waste. Disconnect the inverter from all the external power sources before maintenance! Danger to life due to high voltages! Read the user manual before maintenance!
User Manual 2 Product Description table 2-1 State description of the LED indicator LED color State Definition The inverter is operating normally. The inverter is at standby or startup state (not Flashing feeding power into the grid). Blue A system fault has occured. Both the AC and DC sides are powered down.
Note Compatible with monocrystalline silicon, polycrystalline PV strings silicon, and thin-film modules without grounding. Inverter SH8.0RS, SH10RS Metering device Meter cupboard with power distribution system. TT,TN-C,TN-S, TN-C-S. Utility grid Common loads, which will be lack of power when grid is Loads blackout.
PV modules and batteries. If there is no available power from batteries or PV modules in backup mode, the backup power supply will be automatically terminated. SUNGROW shall hold no liability for any consequences arising from failing to observe this instruction.
Item Description Note Compatible with monocrystalline silicon, polycrystalline PV strings silicon, and thin-film modules without grounding. Inverter SH8.0RS, SH10RS Metering device Meter cupboard with power distribution system. Utility grid TT, TN-C, TN-S, TN-C-S. Battery (optional) A Li-ion battery. Loads House loads, connected to inverter backup port.
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User Manual 2 Product Description Retrofit the Existing PV Inverter(s) to the Hybrid Inverter On-grid Port figure 2-6 Retrofit the Existing PV Inverter(s) to the Hybrid Inverter On-grid Port The AC terminal of the PV inverter and the GRID terminal of the hybrid inverter are combined to the grid.
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• If the system adopts third-party inverters, the electric meter requires 2 CTs for monitoing, with CT1 connected to the grid port and CT2 connected to the AC port of the thrid-party inverters. If SUNGROW inverters are adopted, only 1 CT is required, and the CT shall be connected to the grid port.
3 Function Description 3.1 Safety Function 3.1.1 Protection Several protective functions are integrated in the inverter, including short circuit protection, grounding insulation resistance surveillance, residual current protection, anti-islanding protection, DC overvoltage / over-current protection, etc. 3.1.2 Earth Fault Alarm The device gives an alarm if there is a grounding fault.
3 Function Description User Manual The following table lists the DRMs supported by the inverter. table 3-1 Demand Response Modes (DRMs) Mode Explanation DRM0 The inverter is in the state of “Turn off”. DRM1 The import power from the grid is 0. DRM2 The import power from the grid is no more than 50 % of the rated power.
The reactive power regulation mode can be set via the iSolarCloud App. 3.3 Battery Management Li-ion battery from SUNGROW is compatible with the PV ESS,further battery models will be made compatible in the furture. The currently supported battery brands and models are shown in the following table.
3 Function Description User Manual The SOC limits of Li-ion batteries can be modified via the iSolarCloud App by qualified personnel. NOTICE If the battery has not been used or fully charged for a long time, it is recommended to fully charge the battery manually every 15 days to ensure battery life and performance.
3-4 Default SOC Conditions for Li-ion Battery Backup Charge Type Trigger SOC Finishing SOC SUNGROW SOC ≤ 2 % SOC ≥ 4 % Normal Charge Management When the battery voltage is within the normal range, the inverter can charge the battery if the PV power is higher than the load power and can ensure that the battery is never over- charged.
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3 Function Description User Manual The traditional inverter needs boost circuit to extend the efficient generation time during the day, and break the symmetry of the PV array to the ground voltage, making it closer to the negative electrode. In addition, if the traditional inverter runs at night, the PV array to ground voltage is always limited to the lowest voltage point of the system, which increases the risk of PID.
User Manual 3 Function Description DANGER Keep the DC switch "ON" in the PID Zero process. During the process, there is voltage hazard between inverter / PV panels live conductors and ground. Do not touch any of them. 3.5 Communication and Configuration The inverter possesses various ports for device and system monitoring, including RS485, Ethernet, WLAN, and CAN;...
• Check the scope of delivery for completeness according to the packing list. • Check the inner contents for damage after unpacking. Contact SUNGROW or the transport company in case of any damage or incompleteness, and provide photos to facilitate services.
4 Unpacking and Storage User Manual Item Name Quantity Smart Energy Meter** Single-phase Meter** Meter RS485 cable 120Ω resistor Protective Cover Current Transformer(CT) Cord and terminals (for COM2) * Bottom Bracket Manual changeover switch(63A) Documents * The images shown here are for reference. The actual product and quantity are based on delivery.
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User Manual 4 Unpacking and Storage NOTICE Please store the inverter according to the storage requirements. Product damage caused by failure to meet the storage requirements is not covered by the warranty.
For specific requirements for the installation environment, see 5.2.1 Installation Environment Requirements. In case the environment where the product is installed does not meet the requirements, SUNGROW shall not be held liable for any property damage arising therefrom. CAUTION Improper handling may cause personal injury! •...
• Good heat dissipation is very important to the inverter. Please install the inverter in a ventilated environment. • Please consult SUNGROW before installing inverters outdoors in areas prone to salt damage, which mainly are coastal areas within 500 meters of the coast. The...
5 Mechanical Mounting User Manual sedimentation amount of salt spray is correlated to the characteristics of the seawater, sea winds, precipitation, air humidity, topography, and forest coverage in the adjacent sea areas, and there are substantial differences between different coastal areas. •...
User Manual 5 Mechanical Mounting 5.2.3 Angle Requirements Install the inverter vertically. Never install the inverter horizontally, or at forward/backward tilted, side tilted, or upside down. 5.2.4 Clearance Requirements Reserve enough clearance around the inverter to ensure sufficient space for heat dissipation.
5 Mechanical Mounting User Manual Install the inverter at an appropriate height for ease of viewing the screen and LED indicator and operating switch(es). 5.3 Installation Tools Installation tools include but are not limited to the following recommended ones. If necessary, use other auxiliary tools on site.
5 Mechanical Mounting User Manual • Move the inverter by one or two people or by using a proper transport tool. • Do not release the equipment unless it has been firmly secured. CAUTION Improper handling may cause personal injury! •...
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User Manual 5 Mechanical Mounting step 1 Place the wall-mounting bracket to a proper position on the wall. Mark the positions and drill the holes. NOTICE Observe the level on the bracket and adjust until the bubble is in the middle position. The depth of the holes should be about 70 mm.
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5 Mechanical Mounting User Manual step 3 Install the bottom bracket to avoid the inverter tilting forward. step 4 Lift the inverter and slide it down along the wall-mounting bracket to make sure they match perfectly. Use two screw sets to lock both left and right sides. - - End...
6 Electrical Connection 6.1 Safety Instructions DANGER The PV string will generate lethal high voltage when exposed to sunlight. • Operators must wear proper personal protective equipment during electrical connections. • Must ensure that cables are voltage-free with a measuring instrument before touching DC cables.
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6 Electrical Connection User Manual WARNING Do not damage the ground conductor. Do not operate the product in the absence of a properly installed ground conductor. Otherwise, it may cause personal injury or product damage. Please use measuring devices with an appropriate range. Overvoltage can damage the measuring device and cause personal injury.
User Manual 6 Electrical Connection NOTICE • After being crimped, the OT terminal must wrap the wires completely, and the wires must contact the OT terminal closely. • When using a heat gun, protect the device from being scorched. • Keep the PV+ cable and PV– cable close to each other when connecting DC input cables.
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6 Electrical Connection User Manual figure 6-1 Terminals * The image shown here is for reference only. The actual product received may differ. table 6-1 Terminal Description Decisive Name Description Voltage Classification PV1+, PV1–, PV2+, MC4 terminals for PV input. PV2–, PV3+, PV3–, The terminal number depends on DVC-C...
For Li-ion battery communication via CAN protocol. For inverter daisy chain (Reserved) RS485 A1, B1 For Li-ion battery communication via RS485 protocol. RSD-1, Reserved (Detail availability contact SUNGROW) RSD-2 RS485_2 A3, B3 For EV Charger communication via RS485 protocol. EN_H, Enable Enable the battery with a voltage of 12V.
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6 Electrical Connection User Manual (A) Battery (B) PV string (C) Inverter (D) AC circuit breaker (E) Smart energy meter (F) Grid (G) Backup loads (H) Monitoring device table 6-3 Cable Requirements Cable Type Cable Diameter Cross-section SBR096–192: 6 Outdoor multi-core copper (10AWG) Battery...
User Manual 6 Electrical Connection 6.4 Backup Wiring Diagram For AU/NZ/SA For Australia, New Zealand and South Africa, the neutral cable of GRID side and BACK-UP side must be connected together. Otherwise BACK-UP function will not work. SH8.0/10RS ① 63A/600V DC breaker * ②...
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6 Electrical Connection User Manual SH8.0/10RS ① 63A/600V DC breaker * ② ≤63A/230V/400V TypeC AC breaker ③ 63A/230V/400V TypeC AC breaker ④ Depends on loads ⑤ Depends on household loads and inverter capacity (Optional) ⑥⑦ 30mA RCD (Recommended) ⑧ 300mA RCD (Recommended) Note 1: * If the battery is integrated with a readily accessible internal DC breaker, no additional DC breaker is required.
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User Manual 6 Electrical Connection SH8.0/10RS ① 63A/600V DC breaker * ② ≤63A/230V/400V TypeC AC breaker ③ 63A/230V/400V TypeC AC breaker ④ Depends on loads ⑤ Depends on household loads and inverter capacity (Optional) ⑥⑦ 30mA RCD (Recommended) ⑧ 300mA RCD (Recommended) Note 1: * If the battery is integrated with a readily accessible internal DC breaker, no additional DC breaker is required.
6 Electrical Connection User Manual SH8.0/10RS ① 63A/600V DC breaker * ② ≤63A/230V/400V TypeC AC breaker ③ 63A/230V/400V TypeC AC breaker ④ Depends on household loads and inverter capacity ⑤ 63A/230V manual changeover switch ⑥ 30mA RCD (Recommended) ⑦ Depends on loads Note 1: * If the battery is integrated with a readily accessible internal DC breaker, no additional DC breaker is required.
AC side grounding terminal are reliably grounded. The grounding connection can be made by other means if they are in accordance with the local standards and regulations, and SUNGROW shall not be held liable for the possible consequences. 6.5.1 External Protective Grounding Requirements All non-current carrying metal parts and device enclosures in the PV power system should be grounded, for example, brackets of PV modules and inverter enclosure.
6 Electrical Connection User Manual step 1 Prepare the cable and OT/DT terminal. (1) Heat shrink tubing (2) OT/DT terminal After being crimped, the OT terminal must wrap the wires completely, and the wires must contact the OT terminal closely. When using a heat gun, protect the device from being scorched.
User Manual 6 Electrical Connection AC Circuit Breaker An independent two-pole circuit breaker must be installed on the output side of the inverter to ensure safe disconnection from the grid. The recommended specifications are as follows. WARNING AC circuit breakers should be installed on the output side of the inverter and the grid side to ensure safe disconnection from the grid.
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6 Electrical Connection User Manual step 3 Thread the AC cable through the swivel nut, appropriate sealing and waterproof cover in sequence. step 4 Strip the cable jacket and the wire insulation as shown in the following figure. step 5 Crimp the OT/DT terminal.
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User Manual 6 Electrical Connection step 6 Remove the waterproof lid from the GRID terminal. step 7 Fix all the wires to the terminals according to the assignment and tighten to a torque of 2.0 N•m with a screwdriver. NOTICE Observe the terminal assignment.
6 Electrical Connection User Manual step 8 Secure the AC waterproof cover to the inverter with a torque of 0.5 N•m and tighten the swivel nut to a torque of 5 N•m–6 N•m. step 9 Connect the PE wire to ground and the phase lines and the “N” line to AC circuit breaker. Then connect the AC circuit breaker to electric board.
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User Manual 6 Electrical Connection WARNING • Make sure the PV array is well insulated to ground before connecting it to the inverter. • Make sure the maximum DC voltage and the maximum short circuit current of any string never exceed inverter permitted values specified in "Technical Data". •...
6 Electrical Connection User Manual 6.7.1 PV Input Configuration • The inverters have four PV inputs, each with independent MPP tracker. Each DC input area can operate independently. • The PV strings to four DC input areas may differ from each other, including PV module type, number of PV modules in each string, angle of tilt, and installation orientation.
User Manual 6 Electrical Connection 6.7.2 Assembling the PV Connectors DANGER High voltage may be present in the inverter! • Ensure all cables are voltage-free before performing electrical operations. • Do not connect the DC switch and AC circuit breaker before finishing electrical connection.
6 Electrical Connection User Manual step 3 Lead the cable through cable gland, and insert the crimp contact into the insulator until it snaps into place. Gently pull the cable backward to ensure firm connection. Tighten the cable gland and the insulator (torque 2.5 N.m to 3 N.m).
• Do not connect the L line and the N line in reverse, otherwise the inverter may not operate normally. Do not short-circuit the Backup port during operation. Otherwise, the inverter or power distribution system will be seriously damaged. The loss is not covered by the SUNGROW warranty.
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6 Electrical Connection User Manual step 1 If no emergency load is connected to the Backup terminal, be sure to insert the Backup connector into the terminal to ensure safety. step 2 Before connecting the emergency load to the Backup terminal, unscrew the swivel nut and take out the sealing ring first.
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User Manual 6 Electrical Connection step 4 Strip the cable jacket and the wire insulation as shown in the following figure. step 5 Crimp the OT/DT terminal. step 6 Remove the waterproof lid from the BACKUP terminal.
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6 Electrical Connection User Manual step 7 Fix all the wires to the terminals according to the assignment and tighten to a torque of 2.0 N•m with a screwdriver. NOTICE Observe the terminal assignment. Do not connect any phase line to the "PE" terminal or PE wire to "N"...
User Manual 6 Electrical Connection step 8 Secure the BACKUP waterproof cover to the inverter with a torque of 0.5 N•m and tighten the swivel nut to a torque of 5 N•m–6 N•m. step 9 Pull all the lines outward lightly to check whether they are firmly installed. - - End 6.9 ...
6 Electrical Connection User Manual WARNING During the installation and operation of the inverter, please ensure that the positive or negative polarities of batteries do not short-circuit to the ground. Otherwise, an AC or DC short-circuit may occur, resulting in equipment damage. The damage caused by this is not covered by the warranty.
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User Manual 6 Electrical Connection step 3 Lead the cable through cable gland, and insert the crimp contact into the insulator until it snaps into place. Gently pull the cable backward to ensure firm connection. step 4 Tighten the cable gland and the insulator. step 5 Check for polarity correctness.
6 Electrical Connection User Manual step 6 Plug the connectors into BAT+ and BAT- terminals. step 7 Ensure that the connectors are securely in place. The installation distance between the battery and the inverter < 30m. - - End 6.10 Communication Connection WLAN function LAN function Through the Modbus TCP/IP protocol, the EMS or the Logger from the third party can fully...
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User Manual 6 Electrical Connection (A) Inverter (B) Router/Switch (C) iSolarCloud server (D) iSolarCloud App (E) iSolarCloud (1) Internet (2) Local access (3) Remote For details, see the quick guide for the WiNet-S2 module. Scan the following QR code for the quick guide.
6 Electrical Connection User Manual 6.10.1.1 Ethernet Communication step 1 (Optional) Strip the insulation layer of the communication cable with an Ethernet wire stripper, and lead the corresponding signal cables out. Insert the stripped communication cable into the RJ45 plug in the correct order, and crimp it with a crimper. 1: RJ45 plug 2: Protective cap Skip this step if a standard network cable with RJ45 plug is prepared.
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User Manual 6 Electrical Connection step 4 Thread the network cable through the swivel nut and gasket. Afterwards, route the cable into the opening of the sealing. Finally, insert the cable through the housing. step 5 Insert the RJ45 plug into the front plug connector until there is an audible click and tighten the housing.
6 Electrical Connection User Manual 6.10.1.2 WLAN Communication step 1 Remove the waterproof lid from the COM1terminal. step 2 Install the module. Slightly shake it by hand to determine whether it is installed firmly, as shown below. step 3 Refer to the guide delivered with the module for the set-up. - - End 6.10.2 COM2 Terminal Connection 6.10.2.1 Meter Connection...
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User Manual 6 Electrical Connection step 1 Remove the cable jacket and strip the wire insulation. step 2 (Optional) When using a multi-strand wire cable, connect the wire head to the cord end terminal. In case of single-strand copper wire, skip this step. step 3 Unscrew the swivel nut from the connector.
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6 Electrical Connection User Manual step 4 Remove the seal and route the cable into the opening of the sealing. step 5 Plug the wires into the corresponding terminals as shown in the following figure. Ensure that the wires are securely in place by slightly pulling them. step 6 Remove the waterproof lid from the COM2 terminal.
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User Manual 6 Electrical Connection step 7 Insert the terminal plug into the COM2 terminal at the bottom side of the inverter and then install the housing. step 8 Slightly pull out the cable and then fasten the swivel nut. Lock the connector with the screw. step 9 The other end of the communication cable is connected to the A and B ports of the smart meter.
6 Electrical Connection User Manual step 10 If the single-phase meter is used, please refer to the following wiring method. step 11 (Optional)If the length of the communication cable > 10m, please connect a 120Ω resistor in parallel to the meter. Plug the resistor directly into both RS485 communication ports. - - End 6.10.2.2 Battery Communication Connection The battery communication method can be used in the following two ways.For detailed...
User Manual 6 Electrical Connection RJ45 connection The battery communication cable is connected to the inverter COM2 ports RJ45–CAN. 6.10.2.3 DRM Connection DRM and Ripple Control support only one function at the same time. In Australia and New Zealand, the inverter supports the demand response modes as specified in the standard AS/NZS 4777.
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6 Electrical Connection User Manual 表 4: Method of Asserting DRM Asserted by Shorting Terminals Switch Operation on External Mode on Inverter DRED DRM0 R & C Close S1 and S5 DRM1 D1/5 & C Close S1 DRM2 D2/6 & C Close S2 DRM3 D3/7 &...
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User Manual 6 Electrical Connection step 1 (Optional) Strip the insulation layer of the communication cable with an Ethernet wire stripper, and lead the corresponding signal cables out. Insert the stripped communication cable into the RJ45 plug in the correct order, and crimp it with a crimper. 2:Protective cap 1: RJ45 plug Skip this step if a standard network cable with RJ45 plug is prepared.
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6 Electrical Connection User Manual step 3 Remove the seal. step 4 Lead the cable through the cable gland.
User Manual 6 Electrical Connection step 5 Plug the wires into the corresponding terminals as shown in the following figure. Ensure that the wires are securely in place by slightly pulling them. step 6 Slightly pull out the cable and then fasten the swivel nut. Lock the connector with the screw. - - End 6.11 ...
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6 Electrical Connection User Manual step 1 The protective cover consists of a left cover, a right cover and a top cover. step 2 Slot the left cover and the right cover into the top cover until there is an audible "click". step 3 After the electrical connection of the inverter is completed, install the protective cover to the inverter bottom and make sure that the threaded holes in buckles of the protective cover are aligned with the holes on the sides of the inverter.
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User Manual 6 Electrical Connection step 4 Use a screwdriver to secure screws with a torque of 1.5 N.m. step 5 The installation of the protective cover is completed. - - End...
7 Commissioning 7.1 Inspection Before Commissioning Check the following items before starting the inverter: • All equipment has been reliably installed. • DC switch(es) and AC circuit breaker are in the "OFF" position. • The ground cable is properly and reliably connected. •...
8.3 Account Registration. If you have got the account and password from the distributor/installer or SUNGROW, skip this step. step 3 Download the firmware package to the mobile device in advance. Refer to “Firmware Upadate”. This is to avoid download failure due to poor on-site network signal.
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7 Commissioning User Manual step 3 Tap in the upper right corner to enter the plant creation interface. step 4 Fill in the content according to actual needs, and the parameters containing * are required. Tap Next to enter the next interface. figure 7-2 Plant Creation Settings Parameter Description...
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User Manual 7 Commissioning Parameter Description Name Country/Region The country/region where the plant is located. Time zone The time zone where the plant is located, which can be filled through automatic positioning and manual input. The location of the plant, which can be filled in two ways: •...
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7 Commissioning User Manual step 5 Bind a device through scanning the QR code on the device, manually inputting the device S/N, or uploading a QR code picture. Tap Confirm after the QR code is identified or the S/N is verified. step 6 After a device is bound, tap Device and Commissioning to go to corresponding interface.
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User Manual 7 Commissioning step 7 Tap Network Configuration to go to the WLAN connection interface. Tap the home network in the WLAN list, enter the password, and then tap Confirm. step 8 Enter the Activate EasyConnect interface, and press the multi-function button on the WiNet-S2to enable the Easyconnect mode according to the prompt on the screen.
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7 Commissioning User Manual step 9 Tap Device Initialization to go to the Device initialization interface. Set the initialization protection parameters as needed and tap Settings to return to the commissioning interface. When the country is set to Australia, additionally set the applicable network service provider and then the grid type.
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User Manual 7 Commissioning The image shown here is for reference only. Refer to the actual interface for the supported network service providers. table 7-1 Description of Network Service Provider and Grid Type Network Service Grid Type Provider AS/NZS 4777.2:2015 AS/NZS 4777.2:2020 Australia A AS/NZS 4777.2:2020...
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7 Commissioning User Manual • Please check the country supported by this product at http:// support.sungrowpower.com/. • Set Country/Region to the country/region where the inverter is installed. Otherwise, the inverter may report a fault. step 10 After a plant is successfully created, return to the App home page to view the plant information. - - End...
App. * To achieve direct login via WLAN, the wireless communication module developed and manufactured by SUNGROW is required. The iSolarCloud App can also establish communication connection to the inverter via Ethernet connection.
8 iSolarCloud App User Manual 8.3 Account Registration The account distinguishes two user groups, owners and retailer/installer. • The owner can view plant information, create plants, set parameters, share plants, etc. • The retailer/installer can help the owner to create plants, manage, install, or maintain plants, and manage users and organizations.
User Manual 8 iSolarCloud App step 3 Select Owner or Retailer/Installer to enter the corresponding screen. step 4 Fill in the registration information, including email, verification code, password and affirmance and country (region). The retailer/installer has the permission to fill in the company name and the code of upper level retailer/installer.
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8 iSolarCloud App User Manual step 1 For the module, press the multi-function button 3 times to enable the WLAN hotspot. No password is required and the valid time is 30 minutes. figure 8-1 Enabling the WLAN Hotspot step 2 Connect the mobile phone to the WLAN network named as "SG-xxxxxxxxxxx" (xxxxxxxxxxx is the serial number indicated on the side of the communication module).
User Manual 8 iSolarCloud App step 5 If the inverter is not initialized, navigate to the quick setting screen to initialize the protection parameters. For details, please refer to "Initial Settings". NOTICE The "Country/Region" must be set to the country where the inverter is installed at. Otherwise, the inverter may report errors.
8 iSolarCloud App User Manual NOTICE In the Whole Home Backup scenario, feed-in limitation function can be achieved without using a meter. table 8-1 Description of feed-in limitation parameters Parameter Default value Range Feed-in Limitation On / Off Feed-in Limitation Value Rated power 0 ~ Rated power Feed-in Limitation Ratio...
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User Manual 8 iSolarCloud App figure 8-5 Home table 8-2 Home page description Name Description Shows the PV power generation power, feed-in power, etc. The line with an arrow indicates energy Load flow chart flow between connected devices, and the arrow pointing indicates energy flow direction.
8 iSolarCloud App User Manual 8.8 Run Information Tap Run Information on the navigation bar to enter the corresponding screen, as shown in the following figure. figure 8-6 Run Information The run information includes the PV information, inverter information, input, output, grid information, load information, and battery information.
User Manual 8 iSolarCloud App 8.9.1 Chart Tap Chart to enter the screen showing daily power generation, as shown in the following figure. figure 8-8 Power Curve The App displays power generation records in a variety of forms, including daily power generation graph, monthly power generation histogram, annual power generation histogram, and total power generation histogram.
8 iSolarCloud App User Manual figure 8-9 Fault Alarm Record Click " " to select a time segment and view corresponding records. Select one of the records in the list and click the record, to view the detailed fault info as shown in following figure.
User Manual 8 iSolarCloud App 8.10 More Tap More on the navigation bar to enter the screen, as shown in the following figure. The More screen supports the following operations: • Set parameters including inverter system parameters and energy management parameter.
8 iSolarCloud App User Manual figure 8-13 Running Time table 8-4 Description of running time parameters Parameter Explanation Default Range The time that the inverter takes to enter Connecting into the running mode from the standby 10s ~ 900s Time mode in fault-free state The time that the inverter takes to recover Reconnectin...
User Manual 8 iSolarCloud App Refer to the description in 8.5.2 Backup Mode 8.10.5 Active Power Regulation Tap Settings > Power Regulation Parameters > Active Power Regulation to enter the screen, as shown in the following figure. figure 8-16 Active Power Regulation table 8-6 Description of active power regulation Parameter Description...
8 iSolarCloud App User Manual 8.10.6 Reactive Power Regulation Tap Settings > Power Regulation Parameters > Reactive Power Regulationto enter the screen, as shown in the following figure. figure 8-17 Reactive Power Regulation table 8-7 Description of reactive power regulation Parameter Description Default...
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User Manual 8 iSolarCloud App The setting range of the reactive power ratio is 0~100% or 0~-100%, corresponding to the ranges of inductive and capacitive reactive power regulation respectively. “Q(P)” Mode The PF of the inverter output varies in response to the output power of the inverter. table 8-9 “Q(P)”...
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8 iSolarCloud App User Manual figure 8-18 Q(P) Curve “Q(U)” Mode The reactive power output of the inverter will vary in response to the grid voltage. table 8-10 “Q(U)” Mode Parameter Descriptions: Parameter Explanation Range Select corresponding curve according to Q(U) curve A, B, C local regulations...
User Manual 8 iSolarCloud App * Curve C is reserved and consistent with Curve A currently. When selecting Q(U) curve model, select Q(U) model voltage in AU, and Q(U) model ratio in other regions. figure 8-19 Q(U) Curve 8.10.7 Battery Discharge Time Tap Settings >...
8 iSolarCloud App User Manual These are the times of day at which the inverter will start charging the battery with rated AC power. figure 8-21 Battery Forced Charge Time When there is no PV power, the power imported from the grid charges the energy system during the time period until the target SOC is reached.
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User Manual 8 iSolarCloud App step 4 Select the device model before downloading the firmware. Tap the device name in the device list to enter the firmware upgrade package detail interface, and tap behind the firmware upgrade package to download it. step 5 Return to the Firmware Download screen, tap in the upper right corner of the screen to view the downloaded firmware upgrade package.
SUNGROW. Unauthorized personnel are not allowed to log in with this account. Otherwise, SUNGROW shall not be held liable for any damages caused. Tap More > Settings > Operation Parameters > Grounding Detection to enter the corresponding screen.
User Manual 8 iSolarCloud App To prevent excess energy from overcharging the battery, the hybrid inverter automatically detects the problem and changes the frequency at the AC output. This frequency adjustment is analyzed by the PV inverter. As soon as the power frequency of the battery-backup grid increases beyond the value specified in Set Test Frequency, the PV inverter limits its output power accordingly.
9 System Decommissioning 9.1 Decommissioning the Inverter 9.1.1 Disconnect the Inverter CAUTION Danger of burns! Even if the inverter is shut down, it may still be hot and cause burns. Wear protective gloves before operating the inverter after it cools down. For maintenance or other service work, the inverter must be switched off.
User Manual 9 System Decommissioning 9.1.3 Disposal of Inverter Users take the responsibility for the disposal of the inverter. WARNING Please scrap the inverter in accordance with relevant local regulations and standards to avoid property losses or casualties. NOTICE Some parts of the inverter may cause environmental pollution. Please dispose of them in accordance with the disposal regulations for electronic waste applicable at the installation site.
App or the LCD. Modify the overvoltage protection values with the consent of the local electric power operator. 3. If the fault still exists, contact SUNGROW. Generally, the inverter will be reconnected to the grid after the grid returns to normal. If the fault occurs repeatedly: 1.
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2. Check whether the protection parameters are appropriately set via the App or the LCD. 3. If the fault still exists, contact SUNGROW. Generally, the inverter will be reconnected to the grid after the grid returns to normal. If the fault occurs repeatedly: 1.
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App or the LCD. 3. If the fault still exists, contact SUNGROW. 1. Check whether the corresponding string is of reverse polarity. If so, disconnect the DC switch and...
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Alarm 3. Check if the DC fuse is damaged. If so, replace the fuse. 4. If the alarm still exists, contact SUNGROW. *The code 548 to code 563 are corresponding to string 1 to string 16 respectively. *The code 580 to code 595 are corresponding to string 17 to string 32 respectively.
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If so, replace the damaged cable and secure terminals to ensure a reliable connection. 5. If the fault still exists, contact SUNGROW. 1. Check whether the AC cable is correctly connected.
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Communication reliable connection. Abnormal Alarm 2. Reconnect the communication cable of the meter. 3. If the alarm still exists, contact SUNGROW. 1. Check whether the output port is connected to Grid actual grid. Disconnect it from the grid if so.
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System Fault 248–255, batteries. Close the AC and DC switches in turn 15 300–322, minutes later and restart the system. 324–328, 3. If the fault still exists, contact SUNGROW. 401–412, 600–603, 605, 608, 612, 616, 620, 622–624,...
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635–638, necessary. 900, 901, 3. If the alarm persists, please contact SUNGROW. 910, 911, 1. Check whether the corresponding string is of reverse polarity. If so, disconnect the DC switch and adjust the polarity when the string current drops...
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4. If the fault is not caused by the foregoing reasons and still exists, contact Sungrow Customer Service. 1. It is prohibited to disconnect the DC switch when the DC current is greater than 0.5 A when the fault occurs.
To avoid the risk of electric shock, do not perform any other maintenance operations beyond those described in this manual. If necessary, contact your distributor first. If the problem persists, contact SUNGROW. Otherwise, the losses caused is not covered by the warranty.
10 Troubleshooting and Maintenance User Manual NOTICE Touching the PCB or other static sensitive components may cause damage to the device. • Do not touch the circuit board unnecessarily. • Observe the regulations to protect against electrostatic and wear an anti-static wrist strap.
11 A ppendix 11.1 T echnical Data Parameter SH8.0RS SH10RS Input (DC) Recommended max. PV input 16000 Wp 20000 Wp power Max. PV input voltage * 600 V Min. operating PV voltage / 40 V / 50 V...
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11 Appendix User Manual Parameter SH8.0RS SH10RS Efficiency Max. efficiency / European 97.4% / 96.8% 97.5% / 97.1% efficiency Protection Grid monitoring DC reverse polarity protection AC short circuit protection Leakage current protection Surge Protection DC Type II / AC Type II **...
In addition, the trademark on the product shall be undamaged and legible. Otherwise, SUNGROW has the right to refuse to honor the quality guarantee. Conditions • After replacement, unqualified products shall be processed by SUNGROW. • The customer shall give SUNGROW a reasonable period to repair the faulty device.
11 Appendix User Manual Exclusion of Liability In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: • The free warranty period for the whole machine/components has expired. • The device is damaged during transport.
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