Sungrow SH3.0RS User Manual

Sungrow SH3.0RS User Manual

1-phase hybrid inverter
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1-phase Hybrid Inverter
User Manual
SH3.0RS/SH3.6RS/SH4.0RS/SH5.0RS/SH6.0RS
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SH3.6RS/SH4.0RS/SH5.0RS/
SH6.0RS1-phase Hybrid
InverterUser ManualSH3.0-6.0RS-
UEN-Ver11-202108
SH3.0-6.0RS-UEN-Ver11-202108

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Summary of Contents for Sungrow SH3.0RS

  • Page 1 1-phase Hybrid Inverter User Manual SH3.0RS/SH3.6RS/SH4.0RS/SH5.0RS/SH6.0RS SH3.0RS/ SH3.6RS/SH4.0RS/SH5.0RS/ SH6.0RS1-phase Hybrid InverterUser ManualSH3.0-6.0RS- UEN-Ver11-202108 SH3.0-6.0RS-UEN-Ver11-202108...
  • Page 3: All Rights Reserved

    Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that...
  • Page 4: About This Manual

    (PV) system. The reader can get additional information about other devices at www.sungrowpower.com or on the webpage of the respective component manufacturer. Validity This manual is valid for the following inverter models: • SH3.0RS • SH3.6RS • SH4.0RS •...
  • Page 5 Indicates a hazard with a medium level of risk that, if not avoided, could result in death or serious injury. Indicates a hazard with a low level of risk that, if not avoided, could result in minor or moderate injury. Indicates a situation that, if not avoided, could result in equipment or property damage.
  • Page 7: Table Of Contents

    Contents All Rights Reserved .....................I About This Manual......................II 1 Safety .........................1 1.1 PV Panels......................1 1.2 Utility Grid ......................1 1.3 Inverter ......................2 1.4 Batteries ......................3 2 Product Description ..................4 2.1 System Introduction ..................4 2.2 Product Introduction..................4 2.3 Symbols on the Product ..................6 2.4 LED Panel .....................7 2.5 DC Switch......................8 2.6 PV Energy Storage System (PV ESS) ..............8...
  • Page 8 3.5 Communication and Configuration ..............18 3.6 Import Power Limit Function ................18 4 Unpacking and Storage .................20 4.1 Unpacking and Inspection ................20 4.2 Inverter Storage ...................20 5 Mechanical Mounting ..................21 5.1 Safety during Mounting .................21 5.2 Location Requirements .................21 5.2.1 Environment Requirements..............22 5.2.2 Carrier Requirements ................22 5.2.3 Angle Requirements................22 5.2.4 Clearance Requirements ..............23...
  • Page 9 6.10.1 Ethernet Communication ..............50 6.10.2 WLAN Communication ..............52 6.11 Meter Connection ..................52 6.12 RS485 Connection..................55 6.13 DRM Connection ..................55 7 Commissioning ....................59 7.1 Inspection before Commissioning ..............59 7.2 Powering on the System ................59 7.3 App Preparation ...................60 7.4 Creating a Plant....................60 7.5 Initializing the Device ..................63 7.6 Configuring the Plant ..................64 8 iSolarCloud App...
  • Page 10 8.10.7 Battery Discharge Time ..............83 8.10.8 Battery Forced Charge Time ..............83 8.10.9 Communication Parameters...............84 8.10.10 Firmware Update................85 8.10.11 Grounding Detection ................86 8.10.12 Frequency Shift Power Control ............86 8.10.13 Import Power Limit................87 9 System Decommissioning ................88 9.1 Decommissioning the Inverter ...............88 9.1.1 Disconnecting the Inverter ..............88 9.1.2 Dismantling the Inverter...............88 9.1.3 Disposal of the Inverter................88...
  • Page 11: Safety

    The safety instructions in this manual cannot cover all the precautions that should be followed. Perform operations considering actual onsite conditions. • SUNGROW shall not be held liable for any damage caused by violation of the safety instructions in this manual. PV Panels PV strings will produce electrical power when exposed to sunlight and can cause a lethal voltage and an electric shock.
  • Page 12: Inverter

    1 Safety User Manual Inverter Danger to life from electric shocks due to live voltage Do not open the enclosure at any time. Unauthorized opening will void warranty and warranty claims and in most cases terminate the operating license. Risk of inverter damage or personal injury •...
  • Page 13: Batteries

    User Manual 1 Safety Batteries Batteries deliver electric power, resulting in burns or a fire hazard when they are short circuited, or wrongly installed. Lethal voltages are present at the battery terminals and cables connecting to the inverter. Severe injuries or death may occur if the cables and terminals in the inver- ter are touched.
  • Page 14: Product Description

    Do not short-circuit the Backup port during operation. Otherwise, the inverter or power distribution system will be seriously damaged. The loss is not covered by the SUNGROW warranty. • For the TT utility grid, the N line voltage to ground must be 30 V or less.
  • Page 15 User Manual 2 Product Description Appearance The following figure shows the dimensions of the inverter. The image shown here is for refer- ence only. The actual product received may differ. figure 2-1 Inverter Appearance Description Name To safely disconnect the DC circuit whenever necessary. DC switch Information about COM2 pin definition, supported DRM Label...
  • Page 16: Symbols On The Product

    User Manual figure 2-2 Dimensions of the Inverter W (mm) H (mm) D (mm) Inverter Model SH3.0RS / SH3.6RS / SH4.0RS / SH5.0RS / SH6.0RS Symbols on the Product Symbol Explanation Parameters on the PV side. Parameters on the battery side.
  • Page 17: Led Panel

    User Manual 2 Product Description Symbol Explanation Disconnect the inverter from all the external power sources be- fore maintenance! Read the user manual before maintenance! Burn danger due to the hot surface that may exceed 60℃. Danger to life due to high voltages! Do not touch live parts for 10 minutes after disconnection from the power sources.
  • Page 18: Dc Switch

    2 Product Description User Manual • If there is no operation for 5 minutes, the display screen will be off. Touch the LED indica- tor to activate it. table 2-1 State description of the LED indicator LED color State Definition The inverter is operating normally.
  • Page 19 Description Item Note Compatible with monocrystalline silicon, polycrystalline sili- PV strings con, and thin-film modules without grounding. SH3.0RS, SH3.6RS, SH4.0RS, SH5.0RS, SH6.0RS. Inverter Metering device Meter cupboard with power distribution system. Utility grid TT,TN-C,TN-S, TN-C-S. Common loads, which will be lack of power when grid is Loads blackout.
  • Page 20: Declaration For Back-Up Function

    PV modules and batteries. If there is no available power from batteries or PV modules in backup mode, the backup power supply will be automatically terminated. SUNGROW shall hold no liability for any consequences arising from failing to observe this instruction.
  • Page 21 User Manual 2 Product Description Retrofit the Existing PV Inverter(s) to the Hybrid Inverter On-grid Port figure 2-5 Retrofit the Existing PV Inverter(s) to the Hybrid Inverter On-grid Port The AC terminal of the PV inverter and the GRID terminal of the hybrid inverter are com- bined to the grid.
  • Page 22 2 Product Description User Manual • In zero-export scenario, the hybrid inverter can only ensure no power exported to grid itself but does not ensure zero-export for the PV inverter. Please contact the PV inverter manufacturer for its zero-export solution. •...
  • Page 23: Function Description

    Function Description Safety Function 3.1.1 Protection Several protective functions are integrated in the inverter, including short circuit protection, grounding insulation resistance surveillance, residual current protection, anti-islanding pro- tection, DC overvoltage / over-current protection, etc. 3.1.2 Ground Fault Alarm Due to the transformerless topology of the product, the occurance of ground faults on DC side during operation can lead to irreparable damage.
  • Page 24: Drm ("Au"/"Nz")

    3 Function Description User Manual • grid over-voltage • grid over-frequency • power factor (when values out of the rated values) 3.2.2 DRM (“AU”/“NZ”) The inverter provides a terminal block for connecting to a demand response enabling device (DRED). The DRED asserts demand response modes (DRMs). The inverter detects and ini- tiates a response to all supported demand response commands within 2s.
  • Page 25: Regular Operational Frequency Range

    Cloud App. Battery Management Li-ion battery from SUNGROW, LG Chem and BYD are compatible with the PV ESS,fur- ther battery models will be made compatible in the furture. The currently supported battery brands and models are shown in the following table.
  • Page 26: Charge Management

    3-2 Battery Status Definition Port Voltage / SOC Type Empty Normal Full SUNGROW 5 %...100 % (SBR096/128/160/ SOC < 5 % SOC = 100 % (by default) 192)
  • Page 27: Discharge Management

    The emergency charge command reported to the inverter is cleared. table 3-4 Default SOC Conditions for Li-ion Battery Backup Charge Type Trigger SOC Finishing SOC SUNGROW SOC ≤ 2 % SOC ≥ 4 % LG Chem SOC ≤ 5 % SOC ≥...
  • Page 28: Pid Recovery Function

    3 Function Description User Manual For this reason, the battery discharge power may not reach the nominal power. • If the PV voltage is higher than the upper limit value of MPP voltage (560 V), the battery cannot discharge. • The hybrid system will start to discharge the battery when the import power value exceeds a threshold value of 70 W.
  • Page 29 User Manual 3 Function Description wire and circuit breaker that required by the selected model, and the value can be set as the Import Power Limit.Import Power Limit can be set on the iSolarCloud App.
  • Page 30: Unpacking And Storage

    • Check the inner contents for damage after unpacking. Contact SUNGROW or the transport company in case of any damage or incompleteness, and provide photos to facilitate services. Do not dispose of the original packing case. It is recommended to store the device in the original packing case when the device is decommissioned.
  • Page 31: Mechanical Mounting

    Mechanical Mounting Respect all local standards and requirements during mechanical installation. Safety during Mounting Make sure there is no electrical connection before installation. In order to avoid electric shock or other injury, make sure that holes will not be drilled over any electricity or plumbing installations. Risk of injury due to improper handling •...
  • Page 32: Environment Requirements

    5 Mechanical Mounting User Manual 5.2.1 Environment Requirements • The installation environment must be free of inflammable or explosive materials. • The location should be not accessible to children. • The ambient temperature and relative humidity must meet the following requirements. •...
  • Page 33: Clearance Requirements

    User Manual 5 Mechanical Mounting 5.2.4 Clearance Requirements Reserve enough clearance around the inverter to ensure sufficient space for heat dissipation. In case of multiple inverters, reserve specific clearance between the inverters.
  • Page 34: Installation Tools

    5 Mechanical Mounting User Manual Install the inverter at an appropriate height for ease of viewing the screen and LED indicator and operating switch(es). Installation Tools Installation tools include but are not limited to the following recommended ones. If necessary, use other auxiliary tools on site.
  • Page 35: Moving The Inverter

    User Manual 5 Mechanical Mounting MC4 terminal Tube terminal Electric screwdriver Hammer drill (φ10) crimping tool (4 crimping tool (0.5 (M4, M5, M6) –1.0 mm –6 mm Phillips screwdriver Vacuum cleaner Measuring tape Heat shrink tubing (M4) Heat gun Wrench (33 mm, 35 MC4 terminal Multimeter (≥...
  • Page 36: Installing The Inverter

    5 Mechanical Mounting User Manual Installing the Inverter Inverter is installed on the wall by means of wall-mounting bracket and the expansion plug sets. The expansion plug set shown below is recommended for the installation. (1) Self-tapping (2) Expansion tube (3) Fender washer (4) Spring washer screw M6...
  • Page 37 User Manual 5 Mechanical Mounting step 3 Lift the inverter and slide it down along the wall-mounting bracket to make sure they match perfectly. Use two screw sets to lock both left and right sides. - - End...
  • Page 38: Electrical Connection

    Electrical Connection Safety Instructions Prior to any electrical connections, keep in mind that the inverter has dual power supplies. It is mandatory for the qualified personnel to wear personal protective equipments (PPE) dur- ing the electrical work. Danger to life due to a high voltage inside the inverter! •...
  • Page 39 User Manual 6 Electrical Connection figure 6-1 Terminals * The image shown here is for reference only. The actual product received may differ. table 6-1 Terminal Description Decisive Volt- Description Name Classification MC4 terminals for PV input. PV1+, PV1–, PV2+, DVC-C The terminal number depends on in- PV2–...
  • Page 40: Electrical Connection Overview

    For inverter daisy chain (Reserved) A1, B1 RS485 For LG Chem Li-ion battery communication via RS485 protocol. RSD-1, Reserved (Detail availability contact SUNGROW) RSD-2 EN_H, EN_ For battery 12V signal, e.g. LG Chem battery. Enable For external Demand Response Enabling Device ("AU"/ D1/5, D2/6, "NZ")
  • Page 41: Backup Wiring Diagram

    4 – 6 mm (Rec- Outdoor 3-core ommend Backup 10 – 21 mm copper wire cable SH3.0RS: 4 mm cable Others: 6 mm Additional Outdoor single- The same as that of the PE wire in the Grounding core copper wire...
  • Page 42 6 Electrical Connection User Manual SH3.0/3.6/4.0/5.0/6.0RS ① 40A/600V DC breaker * ② ≤63A/230V/400V AC breaker ③ 32A/230V/400V AC breaker ④ Depends on loads ⑤ Depends on household loads and inverter capacity ⑥⑦ 30mA RCD (Comply with local regulation) Note 1: * If the battery is integrated with a readily accessible internal DC breaker, no addi- tional DC breaker is required.
  • Page 43 User Manual 6 Electrical Connection SH3.0/3.6/4.0/5.0/6.0RS ① 40A/600V DC breaker * ② ≤63A/230V/400V AC breaker ③ 32A/230V/400V AC breaker ④ Depends on loads ⑤ Depends on household loads and inverter capacity (Optional) ⑥⑦ 30mA RCD (Recommended) ⑧ 300mA RCD (Recommended) Note 1: * If the battery is integrated with a readily accessible internal DC breaker, no addi- tional DC breaker is required.
  • Page 44 6 Electrical Connection User Manual SH3.0/3.6/4.0/5.0/6.0RS ① 40A/600V DC breaker * ② ≤63A/230V/400V AC breaker ③ 32A/230V/400V AC breaker ④ Depends on loads ⑤ Depends on household loads and inverter capacity (Optional) ⑥⑦ 30mA RCD (Recommended) ⑧ 300mA RCD (Recommended) Note 1: * If the battery is integrated with a readily accessible internal DC breaker, no addi- tional DC breaker is required.
  • Page 45: Additional Grounding Connection

    The ground connection of this additional grounding terminal cannot replace the connection of the PE terminal of the AC cable. Make sure those terminals are both grounded reliably. SUNGROW shall not be held liable for any damage caused by the violation.
  • Page 46: Ac Cable Connection

    6 Electrical Connection User Manual (1) Heat shrink tubing (2) OT/DT terminal step 2 Remove the screw on the grounding terminal and fasten the cable with a screwdriver. step 3 Apply paint to the grounding terminal to ensure corrosion resistance. - - End AC Cable Connection 6.6.1 AC Side Requirements...
  • Page 47: Connecting The Ac Cable

    User Manual 6 Electrical Connection • Determine whether an AC circuit breaker with greater overcurrent capacity is re- quired based on actual conditions. • Multiple inverters cannot share one circuit breaker. • Never connect a load between the inverter and the circuit breaker. Residual Current Monitoring Device With an integrated universal current-sensitive residual current monitoring unit included, the inverter will disconnect immediately from the mains power once a fault current with a value...
  • Page 48 6 Electrical Connection User Manual step 5 Crimp the OT/DT terminal. step 6 Remove the waterproof lid from the GRID terminal. step 7 Fix all the wires to the terminals according to the assignment and tighten to a torque of 2.0 N•m with a screwdriver.
  • Page 49: Dc Cable Connection

    User Manual 6 Electrical Connection step 8 Secure the AC waterproof cover to the inverter with a torque of 1.2 N•m and tighten the swiv- el nut to a torque of 5 N•m–6 N•m. step 9 Connect the PE wire to ground and the phase lines and the “N” line to AC circuit breaker. Then connect the AC circuit breaker to electric board.
  • Page 50: Pv Input Configuration

    6 Electrical Connection User Manual Make sure the PV array is well insulated to ground before connecting it to the inverter. During the installation and operation of the inverter, please ensure that the positive or negative polarities of PV strings do not short-circuit to the ground. Otherwise, an AC or DC short-circuit may occur, resulting in equipment damage.
  • Page 51: Assembling The Pv Connectors

    Do not connect the DC switch and AC circuit breaker before finishing electrical connection. SUNGROW provides corresponding PV connectors in the scope of delivery for quick connection of PV inputs. To ensure IP65 protection, use only the supplied connector or the connector with the same ingress of protection.
  • Page 52: Installing The Pv Connector

    6 Electrical Connection User Manual step 4 Check for polarity correctness. If the PV polarity is reversed, the inverter will be in a fault or alarm state and will not operate normally. - - End 6.7.3 Installing the PV Connector step 1 Rotate the DC switch to “OFF”...
  • Page 53: Emergency Load Connection (Backup)

    • Arc or contactor over-temperature may occur if the PV connectors are not firmly connected in place, and SUNGROW shall not be held liable for any damage caused due to this operation. step 4 Follow the foregoing steps to connect PV connectors of other PV strings.
  • Page 54 6 Electrical Connection User Manual step 2 Thread the AC cable of appropriate length through the swivel nut, the sealing ring and the housing. step 3 Remove the cable jacket by less than 45 mm, and strip the wire insulation by 12 mm–16 mm. step 4 Open the clamp on the spring-loaded terminal and fully insert the wires into the correspond- ing holes.
  • Page 55 User Manual 6 Electrical Connection Observe the plug assignment. • Do not connect the L line to the "PE" terminal or the PE wire to the "N" terminal. Otherwise, unrecoverable damage to the inverter may follow. • Do not connect the L line and the N line in reverse, otherwise the inverter may not operate normally.
  • Page 56: Battery Connection

    6 Electrical Connection User Manual step 8 Connect the other ends to the emergency loads. Pull all the lines outward lightly to check whether they are firmly installed. - - End Battery Connection This section mainly describes the cable connections on the inverter side. Refer to the in- structions supplied by the battery manufacturer for the connections on the battery side and configuration.
  • Page 57 User Manual 6 Electrical Connection A two-pole DC circuit breaker with overcurrent protection (voltage rating not less than 100 V and current rating not less than 100 A) should be installed between the inverter and the battery. If the battery is integrated with a readily accessible internal DC breaker, no addi- tional DC breaker is required.
  • Page 58 6 Electrical Connection User Manual step 3 Insert the stripped cable into the cable gland up to the stop. The stranded wire can be seen inside the spring. Press the spring down until it audibly snaps into place. step 4 Push the insert into the sleeve and tighten the cable gland (torque 2 N·m). - - End 6.9.1.2 Installing the SUNCLIX Connector Only connect these connectors with other SUNCLIX connectors.
  • Page 59: Connecting The Can Cable

    2 Ensure that the connectors are securely in place. - - End 6.9.2 Connecting the CAN Cable The CAN cable enables the communication between the inverter and the Li-ion battery from SUNGROW and BYD. • Pin terminal connection Refer to the section "6.11 Meter Connection"...
  • Page 60: Ethernet Communication

    6 Electrical Connection User Manual 6.10.1 Ethernet Communication step 1 (Optional) Strip the insulation layer of the communication cable with an Ethernet wire strip- per, and lead the corresponding signal cables out. Insert the stripped communication cable into the RJ45 plug in the correct order, and crimp it with a crimper. 1: RJ45 plug 2:Protective cap Skip this step if a standard network cable with RJ45 plug is prepared.
  • Page 61 User Manual 6 Electrical Connection step 4 Thread the network cable through the swivel nut and gasket. Afterwards, route the cable into the opening of the sealing. Finally, insert the cable through the housing. step 5 Insert the RJ45 plug into the front plug connector until there is an audible click and tighten the housing.
  • Page 62: Wlan Communication

    6 Electrical Connection User Manual step 7 Slightly shake it by hand to determine whether it is installed firmly. - - End 6.10.2 WLAN Communication step 1 Remove the waterproof lid from the COM1 terminal. step 2 Install the module. Slightly shake it by hand to determine whether it is installed firmly, as shown below.
  • Page 63 User Manual 6 Electrical Connection step 2 (Optional) When using a multi-strand wire cable, connect the wire head to the cord end ter- minal. In case of single-strand copper wire, skip this step. step 3 Unscrew the swivel nut from the connector. step 4 Remove the seal and route the cable into the opening of the sealing.
  • Page 64 6 Electrical Connection User Manual step 5 Plug the wires into the corresponding terminals as shown in the following figure. Ensure that the wires are securely in place by slightly pulling them. step 6 Remove the waterproof lid from the COM2 terminal. step 7 Insert the terminal plug into the COM2 terminal at the bottom side of the inverter and then in- stall the housing.
  • Page 65: Rs485 Connection

    User Manual 6 Electrical Connection step 8 Slightly pull out the cable and then fasten the swivel nut. Lock the connector with the screw. - - End 6.12 RS485 Connection The RS485 connection is reserved for inverter daisy chain. The availability will be updated in the upcoming manual version.
  • Page 66 6 Electrical Connection User Manual table 6-4 Method of Asserting DRM Asserted by Shorting Terminals Switch Operation on External Mode on Inverter DRED DRM0 R & C Close S1 and S5 DRM1 D1/5 & C Close S1 DRM2 D2/6 & C Close S2 DRM3 D3/7 &...
  • Page 67 User Manual 6 Electrical Connection 1: RJ45 plug 2:Protective cap Skip this step if a standard network cable with RJ45 plug is prepared. step 2 Unscrew the swivel nut from the connector. step 3 Remove the seal.
  • Page 68 6 Electrical Connection User Manual step 4 Lead the cable through the cable gland. step 5 Plug the wires into the corresponding terminals as shown in the following figure. Ensure that the wires are securely in place by slightly pulling them. step 6 Slightly pull out the cable and then fasten the swivel nut.
  • Page 69: Commissioning

    Commissioning Inspection before Commissioning Check the following items before starting the inverter: • All equipment has been reliably installed. • DC switch(es) and AC circuit breaker are in the "OFF" position. • The ground cable is properly and reliably connected. •...
  • Page 70: App Preparation

    "8.3 Account Registration". If you have got the account and password from the distributor/installer or SUNGROW, skip this step. step 3 Download the firmware package to the mobile device in advance. Refer to “Firmware Upa- date”. This is to avoid download failure due to poor on-site network signal.
  • Page 71 User Manual 7 Commissioning figure 7-2 Creating Power Plant step 4 Select plant type to RESIDENTIAL and inverter type to HYBRID. figure 7-3 Selecting Plant/Inverter Type step 5 Scan the QR code on the communication device or manually enter the serial number of the communication device.
  • Page 72 7 Commissioning User Manual figure 7-5 Selecting Internet Access Mode step 7 The EASYCONNECT INSTRUCTION screen will prompt. Press the multi-function button on the WiNet-S module once to turn on EasyConnect mode. The WLAN indicator on WiNet-S blinks quickly when this mode is turned on. Return to the App and the screen displays suc- cessful connection to the inverter WLAN.
  • Page 73: Initializing The Device

    User Manual 7 Commissioning Initializing the Device The inverter is successfully connected to the router. If there is no latest equipment upgrade package, skip steps 1 and 2. The actual initializing procedure may differ due to different countries. Please follow the ac- tual App guidance.
  • Page 74: Configuring The Plant

    7 Commissioning User Manual figure 7-10 Initializing Parameters - - End Configuring the Plant The inverter is successfully added to the plant and initialized. Refer to the guidance in pre- vious sections. The distributor/installer who creates a plant for the end user needs to get the end user's e- mail address.
  • Page 75 User Manual 7 Commissioning figure 7-12 Entering Plant Information step 3 (Optional) Fill in the tariff information. The electricity price can be set to a specific value or Time-of-Use tariff. figure 7-13 Entering Tariff Information step 4 Fill in the end user's e-mail address. The first time you fill in the end user's e-mail address, the system will create an account for the end user and send an email to the end user.
  • Page 76 Tab the inverter to view the live data about voltage, current, power or curve. Contact Sungrow service to enable live data function of devices. Once enabled, live data function is available for 3 hours per day by default. To make it available for 24 hours, contact SUNGROW.
  • Page 77: Isolarcloud App

    App. * To achieve direct login via WLAN, the wireless communication module developed and manufactured by SUNGROW is required. The iSolarCloud App can also establish communi- cation connection to the inverter via Ethernet connection.
  • Page 78: Account Registration

    8 iSolarCloud App User Manual Account Registration The account distinguishes two user groups, end user and distributor/installer. • The end user can view plant information, create plants, set parameters, share plants, etc. • The distributor/installer can help the end user to create plants, manage, install, or main- tain plants, and manage users and organizations.
  • Page 79: Login

    User Manual 8 iSolarCloud App step 4 Fill in the registration information, including email, verification code, password and affirm- ance and country (region). The distributor/installer has the permission to fill in the company name and the code of upper level distributor/installer. The code of upper level distributor/installer can be obtained from the upper level distributor/installer.
  • Page 80 8 iSolarCloud App User Manual figure 8-1 Enabling the WLAN Hotspot step 2 Connect the mobile phone to the WLAN network named as "SG-xxxxxxxxxxx" (xxxxxxxxxxx is the serial number indicated on the side of the communication module). step 3 Open the App to enter the login screen. Tap Local Access to enter the next screen. step 4 Select WLAN and select the device (SN), then enter the password and tap LOGIN.
  • Page 81: Initial Settings

    User Manual 8 iSolarCloud App The "Country/Region" must be set to the country where the inverter is installed at. Otherwise, the inverter may report errors. figure 8-3 WLAN Local Access step 6 After finishing the settings, tap TUNR ON DEVICE at the upper right corner and the device will be initialized.
  • Page 82: Off-Grid Mode

    8 iSolarCloud App User Manual 8.5.2 Off-grid Mode The off-grid mode is off by default, the user can set an amount of Reserved Battery SOC for Off-Grid. It is the minimum battery level in the on-grid state and will be supplied to the Backup loads in case of grid blackout.
  • Page 83: Run Information

    User Manual 8 iSolarCloud App figure 8-5 Home table 8-2 Home page description Description Name Shows the PV power generation power, feed-in power, etc. The line with an arrow indicates energy Load flow chart flow between connected devices, and the arrow pointing indicates energy flow direction.
  • Page 84: Records

    8 iSolarCloud App User Manual figure 8-6 Run Information The run information includes the PV information, inverter information, input, output, grid in- formation, load information, and battery information. Records Tap Records on the navigation bar to enter the screen, as shown in the following figure. figure 8-7 Records On Records screen, users can view chart and check fault alarm record.
  • Page 85: Fault Alarm Record

    User Manual 8 iSolarCloud App figure 8-8 Power Curve The App displays power generation records in a variety of forms, including daily power gen- eration graph, monthly power generation histogram, annual power generation histogram, and total power generation histogram. table 8-3 Description of power generation records Item Description Daily power generation...
  • Page 86: Event Record

    8 iSolarCloud App User Manual figure 8-9 Fault Alarm Record Click " " to select a time segment and view corresponding records. Select one of the records in the list and click the record, to view the detailed fault info as shown in following figure.
  • Page 87: System Parameters

    User Manual 8 iSolarCloud App figure 8-12 More The More screen supports the following operations: • Set parameters including inverter system parameters and energy management parameter. • Upgrade inverter firmware (ARM/DSP/PVD/CPLD). 8.10.1 System Parameters Tap Settings→System Parameters to enter the corresponding screen, as shown in the fol- lowing figure.
  • Page 88: Running Time

    8 iSolarCloud App User Manual For Australia and New Zealand, when the DRM state is DRM0, the "Boot" option will be prohibited. Date/Time The correct system time is very important. Wrong system time will directly affect the data logging and power generation value. The clock is in 24-hour format. 8.10.2 Running Time Tap Settings→Operation Parameters→Running Time to enter the corresponding screen, on which you can set Connecting Time and Reconnecting Time.
  • Page 89: Off-Grid Parameters

    User Manual 8 iSolarCloud App 8.10.4 Off-grid Parameters Tap Settings→Operation Parameters→Off-grid Parameters to enter the screen, as shown in the following figure. figure 8-16 Off-grid Parameters Refer to the description in "8.5.2 Off-grid Mode". 8.10.5 Active Power Regulation Tap Settings→Power Regulation Parameters→Active Power Regulation to enter the screen, as shown in the following figure.
  • Page 90: Reactive Power Regulation

    8 iSolarCloud App User Manual Description Range Parameter Default Switch for activating/deactivating the Active Power Set- function of active power setting On/Off ting Persistence persistence Switch for limiting active power Active Power Limit On/Off The ratio of active power limit to rated Active Power Limit 100.0% 0 ~ 100%...
  • Page 91 User Manual 8 iSolarCloud App Lagging: the inverter is injecting reactive power into the grid. “Qt” Mode In the Qt mode, system rated reactive power is fixed, and the system injects reactive power according to the delivered reactive power ratio. The Reactive Power Ratio is set through the App.
  • Page 92 8 iSolarCloud App User Manual figure 8-19 Q(P) Curve “Q(U)” Mode The reactive power output of the inverter will vary in response to the grid voltage. table 8-10 “Q(U)” Mode Parameter Descriptions: Explanation Range Parameter Select corresponding curve according to lo- Q(U) curve A, B, C cal regulations...
  • Page 93: Battery Discharge Time

    User Manual 8 iSolarCloud App figure 8-20 Q(U) Curve 8.10.7 Battery Discharge Time Tap Settings→Energy Management Parameter→Battery Discharge Time to enter the corresponding screen, as shown in the following figure. figure 8-21 Battery Discharge Time 8.10.8 Battery Forced Charge Time Tap Settings→Energy Management Parameter→Battery Forced Charge Time to enter the corresponding screen.
  • Page 94: Communication Parameters

    8 iSolarCloud App User Manual figure 8-22 Battery Forced Charge Time When there is no PV power, the power imported from the grid charges the energy system during the time period until the target SOC is reached. It is recommended to set the time period in off-peak tariff time. The time period 1 is in priority to the time period 2 if two periods overlap.
  • Page 95: Firmware Update

    User Manual 8 iSolarCloud App 8.10.10 Firmware Update To avoid download failure due to poor on-site network signal, it is recommended to download the firmware package to the mobile device in advance. step 1 Enable the "Mobile data" of the mobile device. step 2 Open the App, enter the account and password on the login screen.
  • Page 96: Grounding Detection

    8 iSolarCloud App User Manual 8.10.11 Grounding Detection Contact SUNGROW to obtain the advanced account and corresponding password before setting the earth detection parameters. Unauthorized personnel are not allowed to log in with this account. Otherwise, SUNGROW shall not be held liable for any damages caused.
  • Page 97: Import Power Limit

    User Manual 8 iSolarCloud App increases beyond the value specified in Set Test Frequency, the PV inverter limits its output power accordingly. Before retrofitting the existing PV system to an off-grid port, the Frequency Shift Power Control parameter needs to be enabled. It must be ensured that the connected PV inverters limit their power at the AC output via the hybrid inverter due to changes in frequency.
  • Page 98: System Decommissioning

    System Decommissioning Decommissioning the Inverter 9.1.1 Disconnecting the Inverter For maintenance or other service work, the inverter must be switched off. Proceed as follows to disconnect the inverter from the AC and DC power sources. Lethal voltages or damage to the inverter will follow if otherwise. step 1 Disconnect the external AC circuit breaker and secure it against reconnection.
  • Page 99: Decommissioning The Battery

    3 Wait for about 1 minute and then use the multimeter to measure the port voltage of the battery. step 4 If the battery port voltage is zero, disconnect the power cables from the battery module. - - End SUNGROW is not liable for disposal of the battery.
  • Page 100: Troubleshooting And Maintenance

    App or the LCD. Modify the overvoltage protection values with the consent of the local electric power operator. 3. If the fault still exists, contact SUNGROW. Generally, the inverter will be reconnected to the grid after the grid returns to normal. If the fault occurs repeatedly: 1.
  • Page 101 2. Check whether the protection parameters are ap- propriately set via the App or the LCD. 3. If the fault still exists, contact SUNGROW. Generally, the inverter will be reconnected to the grid after the grid returns to normal. If the fault occurs repeatedly: 1.
  • Page 102 App or the LCD. 3. If the fault still exists, contact SUNGROW. 1. Check whether the corresponding string is of re- verse polarity. If so, disconnect the DC switch and ad- just the polarity when the string current drops below 0.5 A.
  • Page 103 3. Check if the DC fuse is damaged. If so, replace the 580-595 Alarm fuse. 4. If the alarm still exists, contact SUNGROW. *The code 548 to code 563 are corresponding to string 1 to string 16 respectively. *The code 580 to code 595 are corresponding to string 17 to string 32 respectively.
  • Page 104 3. If the cable is normal and the fault occurs on rainy days, check it again when the weather turns fine. 4. If the fault still exists, contact SUNGROW. 1. Check whether the AC cable is correctly connected. 2. Check whether the insulation between the ground Grounding cable cable and the live wire is normal.
  • Page 105 Communication 2. Reconnect the communication cable of the meter. Alarm 3. If the alarm still exists, contact SUNGROW. 1. Check whether the communication cable and the terminals are abnormal. If so, correct them to ensure BMS communica- reliable connection.
  • Page 106 200–211, System Fault nect the AC and DC switches 15 minutes later to re- 248–255, start the inverter. 300–322, 324–326, 3. If the fault still exists, contact SUNGROW. 401–412, 600–603, 605, 608, 612, 616, 620, 622– 624, 800, 802, 804, 807, 1096–...
  • Page 107 MPPT Reverse 0.5 A. 264-283 Connection 2. If the fault still exists, contact SUNGROW. *The code 264 to code 279 are corresponding to string 1 to string 20 respectively. 1. The inverter can continue running. 2. Check whether the related wiring and terminals are...
  • Page 108: Maintenance

    As the inverter contains no component parts that can be maintained, never arbi- trarily replace any internal components. • For any maintenance need, please contact SUNGROW. Otherwise, SUNGROW shall not be held liable for any damage caused. Servicing of the device in accordance with the manual should never be undertak- en in the absence of proper tools, test equipments or the latest revision of the manual which has been clearly and thoroughly understood.
  • Page 109: Routine Maintenance

    User Manual 10 Troubleshooting and Maintenance 10.2.2 Routine Maintenance Item Method Period Six months to a year Check the temperature and dust of the System clean inverter. Clean the inverter enclosure if (depending on the dust con- necessary. tents in air) Check whether all cable are firmly con- nected in place.
  • Page 110: Appendix

    11 Appendix 11.1 Technical Data Parameter SH3.0RS SH3.6RS Input (DC) Recommended max. PV input 10000 Wp 10700 Wp power Max. PV input voltage 600 V Min. operating PV voltage / Start- 40 V / 50 V up input voltage Rated PV input voltage...
  • Page 111 User Manual 11 Appendix Parameter SH3.0RS SH3.6RS Feed-in phases / connection 1 / 1 phases Efficiency Max. efficiency 97.4% 97.5% European efficiency 97.0% 97.1% Protection Grid monitoring DC reverse polarity protection AC short circuit protection Leakage current protection Surge Protection...
  • Page 112 11 Appendix User Manual Parameter SH3.0RS SH3.6RS Backup Data (on grid mode) Rated output power for backup 6000 W load Rated output current for backup 27.3 A load Backup Data(off-grid mode) Rated voltage 220 V / 230 V / 240 V (±2 %) Frequency range 50 Hz / 60 Hz (±0.2 %)
  • Page 113 User Manual 11 Appendix Parameter SH4.0RS SH5.0RS SH6.0RS 4999 VA for "AU", Max. AC output power 4000 VA 5000 VA for 6000 VA others Rated AC output current 21.7 A for "AU", 17.4 A 26.1 A (at 230V) 21.8 A for others 21.7 A for "AU", Max.
  • Page 114 11 Appendix User Manual Parameter SH4.0RS SH5.0RS SH6.0RS Max. charge / discharge 6600 W power General Data Dimensions (W x H x D) 490 mm x 340 mm x 170 mm Weight 18.5 kg Mounting method Wall-mounting bracket Topology (solar / battery) Transformerless / Transformerless Degree of protection IP65...
  • Page 115: Quality Assurance

    • The customer shall give SUNGROW a reasonable period to repair the faulty device. Exclusion of Liability In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: • The free warranty period for the whole machine/components has expired.
  • Page 116 11 Appendix User Manual China (HQ) Australia Sungrow Power Supply Co., Ltd Sungrow Australia Group Pty. Ltd. Hefei Sydney +61 2 9922 1522 +86 551 65327834 service@sungrowpower.com service@sungrowpower.com.au Brazil France Sungrow Do Brasil Sungrow France Sao Paulo Lyon +55 0800 677 6000 +33420102107 latam.service@sungrowamericas.com...
  • Page 117 User Manual 11 Appendix Romania Turkey Service Partner - Elerex Sungrow Deutschland GmbH Turkey service@sungrow-emea.com Istanbul +90 216 663 61 80 service@sungrow-emea.com U.S.A, Mexico Sungrow Power UK Ltd. Sungrow USA Corporation Milton Keynes Phoenix +44 (0) 01908 414127 +1 833 747 6937 service@sungrow-emea.com...

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