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Vess A3340Ps / Vess A3340Pd
c
t
ontActIng
echnIcAl
PROMISE Technical Support provides several support options for PROMISE users
to access information and updates. We encourage you to use one of our electronic
services, which provide product information updates for the most efficient service and
support.
•
For Web Support, please go to: https://support.promise.com.
•
For Telephone support, please check the Contact Us page for the correct
telephone number in your area:
•
Please be sure to register your product at PROMISE eSupport at:
https://support.promise.com
The information below is required for troubleshooting. Please register this information
or have it readily available at the time of your support call.
If you decide to contact us, please have the following information available:
•
Product model and serial number (located on label toward rear of chassis)
•
BIOS, firmware and driver version numbers
•
A description of the problem or situation
•
System configuration information, including: motherboard and CPU type, hard
drive models, SAS/SATA/ATA/ATAPI drives & devices, and other controllers.
s
upport
http://www.promise.com/ContactUs
35
Storage Appliance for Video Surveillance
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