Restore Password - Xerox DocuPrint 115 System Manual

Troubleshooting

Restore password

9-10
• Does the original PostScript file print correctly?
• Will all of the pages of the job open with Adobe Acrobat?
• What application and/or PDF software created the PDF file?
• With the printer's error pages turned on, does the printer
produce a PostScript error page?
• Has the file been redistilled again using a newer PostScript?
• Are all of the document fonts downloaded and included within
the job?
• What was used to create the PDF? PDF Writer or Adobe's
PDF Distiller?
To restore the default password if a Trusted User or System
Administrator forgets the system password, perform the
following:
1. Open a terminal window.
2. Logon as the root user by typing
su
3. and select <Enter>.
Enter the the password and select <enter>
4. At the prompt (#), enter the following:
cd /opt/XRXnps/XRXui61XX/data
5. and select <Enter>.
6. Type:
ls -la
7. and select <enter>.
8. Delete the files ".npw" and ".sum" by typing
rm .npw .sum
9. and selecting <senter>.
10. Open the System menu and select [Logon]. Select the
desired user type and enter the password. Select <OK>.
11. An error message will display, "A problem was detected in the
password file." Select <OK> and retype the default password
again and select <OK>.
System Guide
Common Controller