Editor Problems; Restore Password - Xerox FREEFLOW 701P25032 System Manual

Editor problems

System Guide
For problems with the Editor, diagnostic and troubleshooting
should start with the Editor. The following is the command that
validates that the Editor is "alive":
ps -ef|grep XRXuiEdit
The administrator may be able to isolate the problem by
monitoring the XRXuiEdit process operations and following these
steps:
1. Login as root.
2. Kill XRXuiEdit and GUI process.
3. Copy the updated executable class file over to the system:
4. opt/XRXnps/XRXuiEdit/bin/pdfView Edit/*.class
files and
5. opt/XRXnps/XRXuiEdit/bin/pdfParser/*.class files.
6. Restart the Xerox FreeFlow Print Server GUI using./
startGUI command.
7. Verify the /opt/XRXnps/logs/ui_logs from a terminal
window to monitor its output message.

Restore password

To restore the default password if an operator or system
administrator forgets the system password, perform the following:
1. Open a terminal window.
Logon as the root user by typing su and select <Enter>.
2. Enter the password and select <Enter>.
3. At the prompt (#), enter the following: cd /opt/XRXnps/
XRXui61XX/data and select <Enter>.
4. Type: ls -la and select <enter>.
5. Delete the files ".npw" and ".sum" by typing rm .npw .sum
and selecting <enter>.
6. Open the System menu and select [Logon]. Select the desired
user type and enter the password. Select <OK>.
7. An error message displays, "A problem was detected in the
password file." Select <OK> and retype the default password
again and select <OK>.
8. A message displays in the main window which reads, "Missing
password file recreated."
9. Select on the "missing password file" recreated message. A
pop-up window displays the service code C03-501. Another
message is displayed which reads, "The missing password file
has been recreated. All current passwords are now valid.
Contact the system administrator to install operator and
system administrator passwords."
Troubleshooting
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