Workcentre Fault Codes - Xerox WorkCentre XE80 User Manual

WorkCentre Fault Codes

Fault codes are listed below. If multiple faults exist, only the highest-priority
fault code appears in the message display. Press and hold the Start button
to display the other codes. The original fault code is redisplayed by
releasing the Start button.
Fault Code
E7
H2 - H4
L1 - L6
U2
C1
CH
Toner indicator
light
Drum indicator
light
J2
Jam indicator
light
P
NOTE: All the status codes will be displayed as a fixed 2 character code on
the message display.
Switch the main power off, wait 5 seconds and switch
the power on. Repeat two or three times. If the error
persists, call 1-800-832-6979.
The front door of the machine is open. Close the
front door.
The toner cartridge is not installed in the machine.
Install the toner cartridge.
When the toner cartridge replacement indicator
appears, the toner cartridge will need to be replaced
soon. Be sure to have a replacement cartridge in
stock. You may extend the life of the toner cartridge
by removing it from the machine and shaking it from
side to side to loosen additional toner.
The drum indicator is on when the drum is near
end of life (1,000 pages remaining) and blinks
when the drum is at end of life (refer to Drum
Cartridge Life).
Replace the drum cartridge.
E1 Paper jam in the paper feed tray.
E2 Paper jam inside of the machine.
E3 Paper jam in the paper exit area.
The paper feed tray is empty. Load paper.
Customer Action
25