Xerox Phaser 6128MFP User Manual page 143

Symptom
Error light is on Is there an error message displayed on the control panel?
Error light is blinking An error that you cannot correct by yourself has occurred.
Ready light is on and
blinking but there is no
print output
Top section of printed
document is missing. The
top and side margins are
incorrect.
Condensation has
occurred inside the
printer
Paper cannot be fed.
Paper jams.
Multiple paper are fed.
Paper is fed at an angle.
Paper is wrinkled.
Reason/Action
Check the displayed message and correct the error.
Record the displayed error message or error code, turn off the power, pull out
the power plug from the outlet. Refer to the Xerox Support website,
www.xerox.com/office/6128MFPsupport.
There are jobs remaining in the printer.
Cancel printing or force the remaining data to be printed.
To forcibly print the job, press the OK button. To cancel the job, press the
Cancel button.
Are the paper tray guides in the correct positions?
Set the length guide and the width guides to the correct positions. See
Paper in the Paper Tray on page 48.
Check that the paper size on the print driver or the control panel is correctly set.
See the Online Help for the print driver. See
page 47.
Check that the margin setting is correct on the print driver.
See the Online Help for the print driver.
Turn the printer on, and leave it on, for at least one hour to get rid of the
condensation. If the problem continues, refer to the Xerox Support website,
www.xerox.com/office/6128MFPsupport.
Is the paper correctly loaded?
Load the paper correctly. For labels or envelopes, fan them well to allow air to
enter between each sheet before loading. See
on page 48.
Is the paper damp?
Replace with paper from a new ream. See
page 48.
The paper used is not suitable.
Load the correct type of paper. See
Is the paper tray set correctly?
Push the paper tray completely into the printer.
Is the printer placed on a flat location?
Place the printer on a stable flat surface.
Are the paper tray guides set in the correct positions?
Set the guides to the correct positions or try the paper tray if using the manual
feed slot. See Loading Paper in the Paper Tray
Paper is fed more than 1 sheet at a time.
Multiple feeding of paper may occur before the sheets of paper loaded in the
tray are used up. Remove the paper, fan it, and load again. Replenish paper
only when all the sheets of the loaded paper are used up.
Phaser® 6128MFP Multifunction Printer
143
Problems With the Printer
Setting Paper Types and Sizes
Loading Paper in the Paper Tray
Loading Paper in the Paper Tray
About Paper on page 45.
on page 48.
Loading
on
on