Xerox Phaser 6128MFP User Manual page 128

Symptom
Toner smears when
rubbed
Blank pages
Hair-like marks appear in
or around black half-tone
printing Shadows appear
around areas of dense
black printing
Color around the edge of
printing is incorrect
Reason/Action
The paper is damp.
Replace the paper. See About Paper
The paper is outside the recommended specification range.
Replace the paper with a recommend size and type, and confirm that your
print driver settings are correct. See
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
The fuser is old or damaged.
Replace the fuser.
Two or more sheets may be feeding at once.
Remove the paper stack from the tray, fan it, and reinsert it.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
The transfer unit is old or damaged.
Replace the transfer unit.
The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/6128MFPsupport,
for assistance.
The paper was left unwrapped for a long time (especially in a dry environment).
Replace the paper. See About Paper
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that your
print driver settings are correct. See
The transfer unit is old or damaged.
Replace the transfer unit.
The color registration is incorrect.
Adjust the color registration. See
Phaser® 6128MFP Multifunction Printer
128
Print-Quality Problems
on page 45.
About Paper on page 45.
on page 45.
About Paper on page 45.
Color Registration on page 133.