Xerox Phaser 6128MFP User Manual page 129

Symptom
Partial blanks, creased
paper, or blotted printing
Vertical blanks
Slanted printing
Horizontal bands,
approximately 22 mm
wide, appear vertically
every 73 mm
Colors are blurry or there
is white area around
objects
Reason/Action
The paper is damp.
Replace the paper.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type. See
page 45.
The transfer unit, or fuser, is not installed correctly.
Reinstall the transfer unit and/or fuser.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
Condensation inside the printer causes partial blanks or creased paper.
Turn the printer on, and leave it on, for at least one hour to get rid of the
condensation. If the problems still occurs, see the Xerox Support website,
www.xerox.com/office/6128MFPsupport, for assistance.
The laser is being blocked.
Remove the imaging unit and clean all debris from the laser len(s) with a lint
free cloth.
The toner cartridges are not Xerox toner cartridges.
• Check the condition of the toner cartridge, and replace as necessary.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
The paper guides in the Paper Tray are not set correctly.
Reset the paper guides in the Paper Tray. See
If you are using the manual feed slot, and it is not printing property, use the
paper tray.
The imaging unit has been exposed to too much light; possibly from leaving
the front door open too long.
Replace the imaging unit.
Color to color alignment is not correct.
Use the automatic color registration. See
Phaser® 6128MFP Multifunction Printer
129
Print-Quality Problems
About Paper
Loading Paper on page 48.
Color Registration on page 133.
on