Mitel 6865i User Manual page 181

ADDITIONAL FEATURES
the call is successfully ignored if on an active call and the Goodbye Key Cancels Incoming Call feature
is disabled.
To Push a Filtered Call Back to the Executive
Use the following procedure to push a filtered call back to the Executive:
IP Phone UI
After answering a filtered call, press theTransfer key twice.The phone will enter in the FAC for the
1.
BroadSoft Executive-Assistant Call Push feature and automatically dial the FAC call.The FAC call will
be answered and the filtered call will be released if the push is successful
: If the push is unsuccessful, press the respective Linekey (corresponding to the filtered call) to
NOTE
retrieve the filtered call.
To Perform a Blind Transfer of a Filtered Call to the Executive
Use the following procedure to perform a blind transfer of a filtered call to the Executive:
IP Phone UI
After answering a filtered call, press theTransfer key.
1.
Enter the Executive's phone or extension number and press theTransfer key.The phone will recog-
2.
nize the Executive's number and will change the transfer scenario into an Executive-Assistant Call
Push scenario (i.e. the phone will enter in the FAC for the BroadSoft Executive-Assistant Call Push
feature and automatically dial the FAC call).The FAC call will be answered and the filtered call will be
released if the push is successful.
: If the push is unsuccessful, press the respective Linekey (corresponding to the filtered call) to
NOTE
retrieve the filtered call.
To Perform a Semi-Attended Transfer of a Filtered Call to the Executive
Use the following procedure to perform a semi-attended transfer of a filtered call to the Executive:
IP Phone UI
After answering a filtered call, press theTransfer key.
1.
Enter the Executive's phone or extension number and press theDial key.
2.
When the call is in the ringing state, press theTransfer key.The phone will recognize the Executive's
3.
number and will change the transfer scenario into an Executive-Assistant Call Push scenario (i.e. the
phone will enter in the FAC for the BroadSoft Executive-Assistant Call Push feature and automatically
dial the FAC call).The FAC call will be answered and the filtered call will be released if the push is
successful.
: If the push is unsuccessful, press the respective Linekey (corresponding to the filtered call) to
NOTE
retrieve the filtered call.
To Perform a Consultative Transfer of a Filtered Call to the Executive
Use the following procedure to perform a consultative transfer of a filtered call to the Executive:
IP Phone UI
After answering a filtered call, press theTransfer key.
1.
Enter the Executive's phone or extension number and press theDial key.
2.
When the call is answered by the Executive press theTransfer key.The call will be transferred
3.
normally and the filtered call will be released.
To Activate Call Forwarding of Filtered Calls
BROADSOFT BROADWORKS EXECUTIVE AND ASSISTANT SERVICES
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