Mitel 6865i Quick Reference Manual

Mitel Model 6865i IP Phone
Quick Reference Guide

Getting Started

Programmable Keys:
8 programmable keys. Keys 5, 6, and 7 are pre-configured
with Save, Delete, and Directory functionality, respectively.
Goodbye
Hold
Options:
Accesses services
and options to
customize your
phone.
Volume
Mute
Navigation/Select:
Use 25 to scroll through menus or messages on the screen.
Use to view different line/call appearances or, when in
3 4
the Options List, enter or exit menus. When editing entries,
pressing the key erases the character on the left and
3
pressing the key sets the option. Alternatively, pressing
4
the center key sets the option as well on specific screens.
For more information please refer to the 6865i IP Phone User Guide.

Basic Call Handling

Placing a Call
1.
2.
Save
Delete
Ending a Call
Place the handset on its cradle or press the
Directory
Transfer

Answering a Call

Lift the handset for handset operation or press the Line key or
Conference
operation.
Callers:
Accesses a list of

Ignoring a Call

received/missed
incoming calls.
Press the
(if configured) send the incoming call directly to voicemail.
Redial
Redialing
Line/Call
Appearance:
Press the
Line presentation for
navigation keys to scroll through the entries and press the
incoming and outgoing
calls.
number. Press the
Speaker/Headset:
Muting
Toggles the phone's
audio between speaker
Press the
and headset. Refer to the
6865i Installation Guide
Holding and Resuming
for more details.
1.
2.
Lift the handset, press a Line key, or press the
key.
Dial the number from the keypad and press the
4 Dial key.
key when the phone is ringing to ignore the incoming call and
key once to access a list of recently dialed numbers. Use the 5 and 2
key twice to call the last dialed number.
key to mute the handset, headset, or speakerphone.
To place a call on hold, press the
To resume the call, press the key again or press the Line key corresponding to
the line where the call is being held.
key.
key for handsfree
key to redial the selected
key when connected to the call.
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