Mitel 6865i Installation Manual

Mitel 6865i Installation Manual

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Mitel 6865i SIP Phone
41-001506-00 REV02
INSTALLATION GUIDE

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Summary of Contents for Mitel 6865i

  • Page 1 Mitel 6865i SIP Phone 41-001506-00 REV02 INSTALLATION GUIDE...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
  • Page 3: Software License Agreement

    Equipment for which the Software was intended. This Product may integrate programs, licensed to Mitel by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
  • Page 4: Table Of Contents

    Accessing Your Options via the Mitel Web UI ....... . .
  • Page 5 Table of Contents Limited Warranty (Australia Only)..........17 Repair Notice .
  • Page 6: Welcome

    With its 8 programmable keys, XML capabilities, native DHSG/EHS headset support, a true HD handset and a speakerphone that delivers remarkable wideband HD audio quality, the Mitel 6865i SIP phone is ideally suited for the small to large business market that needs Gigabit throughput for PC connectivity.
  • Page 7: Requirements

    Use a PoE power injector or a PoE switch. ABOUT THIS GUIDE This manual describes how to physically set up your new 6865i SIP Phone. Not all features listed are available by default and some may depend on your phone system or service provider.
  • Page 8: Phone Parts

    Mitel 6865i SIP Phone Installation Guide PHONE PARTS When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone. Telephone Handset Handset Cord Regulatory/...
  • Page 9: Ip Phone Keys

                   6865i Handset Volume Control   High Quality Speakerphone Mute Key   Message Waiting Lamp Keypad   Goodbye Key Callers List Key ...
  • Page 10: Key Description

    Mitel 6865i SIP Phone Installation Guide KEY DESCRIPTION The following table describes the keys on the 6865i SIP Phone. DESCRIPTION Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
  • Page 11 IP Phone Keys DESCRIPTION Line/Call Appearance Keys - Connects you to a line or call. The Mitel 6865i IP Phone supports two line keys, each with LED indicator lights. Speaker/Headset Key - Transfers the active call to the speaker or headset, allowing handsfree use of the phone.
  • Page 12: Installation And Setup

    Mitel 6865i SIP Phone Installation Guide INSTALLATION AND SETUP The 6865i SIP Phone can be setup to share a network connection with another network device. Power can be provided by the power adapter (sold separately), by an 802.3af compliant network power source, or with a PoE inline power injector.
  • Page 13: Shared Network Connection

    Ethernet cable into the network jack on the network device for which you are sharing the network connection. Notes: 1. The PC jack on the 6865i SIP Phone does not supply inline power onto other network devices. 2. All Ethernet cables used must be minimum Category 5/5e straight-through cables.
  • Page 14: Inline Power

    Mitel 6865i SIP Phone Installation Guide INLINE POWER If your network provides 802.3af compliant inline power, the phone is powered through the network. 1. On the back of your phone, connect an Ethernet cable into the network port marked with 2.
  • Page 15: Connecting A Handset Or Headset

    Installation and Setup CONNECTING A HANDSET OR HEADSET HANDSET Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below.
  • Page 16: Installation

    INSTALLATION DESK INSTALLATION For desk installation of the 6865i IP Phone a reversible stand is included that attaches to the back of the phone above the various ports. Two viewing angles (35° low angle and 55° high angle) are available allowing users to personalize their phone viewing preference.
  • Page 17: Wall Installation

    Installation and Setup WALL INSTALLATION The 6865i IP Phone can be mounted to a wall using the Mitel 6800i Series Wall Mount Kit (optional accessory). The 6800i Series Wall Mount Kit is designed to be used with all 6800i Series IP Phones allowing you to easily and securely mount your phone in one of two ways: •...
  • Page 18: Accessing Your Options Via The Phone Ui

    ACCESSING YOUR OPTIONS VIA THE MITEL WEB UI You can use the following procedure to access the phone options using the Mitel Web UI. 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
  • Page 19 The Network Status window displays for the IP Phone you are accessing. 3. You can logout of the Mitel Web UI at any time by clicking Log Off. The side menu options that display in the Network Status window are dependant on whether you log in as an Administrator or User.
  • Page 20: Troubleshooting Solutions

    Mitel 6865i SIP Phone Installation Guide TROUBLESHOOTING SOLUTIONS WHY IS THE LIGHT NOT COMING ON WITH A NEW VOICE MAIL MESSAGE? Your phone system or service provider must provide “visual” message waiting service for this function to work. Check with your system administrator for more information.
  • Page 21: Limited Warranty

    Mitel will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
  • Page 22: Repair Notice

    Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 23 (e.g. goods/services ordinarily supplied for business-use) 1.1 To the extent permitted by law and subject to clause 1.2 below, the liability of Mitel to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in...

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