Appendix A: Troubleshooting & Maintenance - Winbook XP5 User Manual

Appendix A: Troubleshooting &
Maintenance
This Appendix is designed to help you solve problems you may encounter while using the
WinBookXP5. If you have a problem that's not listed here, please call the Technical Support
number listed on the "Read-MeFirst' document that came with your computer.
Solving Problems Yourself
Following is a list of some commonly experienced problems, and their possible solutions. If
nothing you do helps the situation, call the Technical Support number listed on the WinBook
"Read-Me-First" sheet. 	
Error Messages During 'Boot' Process
1. Problem:BIOS setup or configuration effor, type 'Fl' to continue.
Action: Enter setup program and use the default setup configuration.
If a new option has been added, be sure to run the Setup program.
Unplug any external keyboards and/or pointing devices and retry.
If you are using a docking station, unplug WinBook from dock and retry.
[XP5 A-1]
3. Problem: System reports an error message on screen that is not related to any setup
problems.
Action:If you are using a docking station, unplug WinBook from dock and retry.
Write down the error message and call the Technical Support number listed on the WinBook
"Read-Me-First" sheet.
4. Problem:System prompts for password at boot time.
Action:Boot password has been enabled, type in password to continue.
If you have lost the password, call the Technical Support number listed on the WinBook "Read-
Me-First" sheet.
Message indicates missing operating system.
Action:o Hard drive type is not selected correctly:
2. Problem:Invalid CMOS error message, type'Fl'to continue.
Action: Enter setup program and use the default setup configuration.