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Auto-Greeter Board Installation & Use
Description
The Auto-Greeter Board is an optional accessory that can be installed inside a 5501 Series audio
console. Up to four messages may be recorded (or re-recorded) into the Auto-Greeter board. There are
two possible recording methods. Any of the four messages can be recorded by entering recording mode.
In addition, the first three messages can be recorded directly with the function keys without the need to
enter recording mode. (Function keys are not available on 12-lane consoles.) See the Auto-Greeter and
Message-Player operation sections below for functional descriptions. The message that is currently
enabled when exiting recording mode will become the auto-greeter message. Typically this should be
message #4 which leaves the first three messages available for message-player operation with the
function keys.
Installation
Compatibility Note: The newest version of the Auto-Greeter Board with an ISD1790 chip will only
work with consoles that have firmware revision 1.1 or higher installed. The firmware revision can be
found on the serial number label on the bottom of the console above the bar code. Note that the actual
EPROM for revision 1.1 will be labeled V1.05.00 which is the engineering number. The original version
of the Auto-Greeter Board with an ISD2560 chip will only work with consoles that have firmware
revision 1.0 installed. The actual EPROM for revision 1.0 will be labeled V1.03.03.
A revision 1.1 EPROM is included with new Auto-Greeter boards. Only install this EPROM if the 5501
console currently has a revision 1.0 EPROM. See additional information about revision 1.1 firmware in
the "5501 Series Audio Console Firmware" section of this manual.
Use ESD precautions when handling boards since both the auto-greeter board and the console main
board are static sensitive.
1. Unplug the matrix cable from the console so no power is applied.
2. Remove the (4) philips head screws from the bottom of the console.
3. Carefully separate the top of the console from the bottom using caution so no damage occurs to the
keypad ribbon cables. Unplug the two ribbon cable connectors along with the LED, microphone &
speaker connectors from the main board and set the top of the console aside. IMPORTANT – When
unplugging the ribbon cable connectors, DO NOT pull on the ribbon cables themselves as damage
will occur. Also make sure to avoid sharp bends or creases to the ribbon cables during handling.
4. Skip this step if the console already has revision 1.1 (or higher) firmware installed. Remove the
main board from the console – 3 screws hold it in place. Carefully replace the EPROM making sure
it is completely seated and no pins are bent and then re-install the board in the console. DO NOT
attempt to replace the EPROM while the board is installed since the board could be damaged from
flexing while pressing the EPROM into the socket.
5. Remove the jumper from pins 5 & 6 of the auto-greeter connector and save for future needs. The
auto-greeter connector is at the center of the main console board and is labeled.
6. Remove the auto-greeter board from the static bag and plug it onto its connector on the main console
board. Use the included spacer & screw to secure the board. Do not over tighten.
7. Plug the speaker, microphone, LED & keypad ribbon cable connectors back onto the main board
(it's easiest to do the ribbon cables last) and re-install the top of the console to the bottom. The rear
panel of the console must slide into a slot on the top cover for a proper fit.
8. Make sure no cables are sticking out any side of the console and then re-install the (4) screws on the
bottom.
9. Plug the matrix cable back into the console and allow the audio system to initialize. Once the LED's
are done blinking the auto-greeter messages can be recorded and tested.
08-315 (3/6/12)
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