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Multiple hard drives are offline
Complete the following steps until the problem is solved:
• View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and
resolve those events.
• View the storage subsystem log for events related to the storage subsystem and resolve those events.
A replacement hard disk drive does not rebuild
Complete the following steps until the problem is solved:
1. Make sure that the hard disk drive is recognized by the adapter (the green hard disk drive activity LED is
flashing).
2. Review the SAS/SATA RAID adapter documentation to determine the correct configuration parameters
and settings.
Green hard disk drive activity LED does not represent actual state of associated drive
Complete the following steps until the problem is solved:
1. If the green hard disk drive activity LED does not flash when the drive is in use, run the diagnostics tests
for the hard disk drives. When you start a server and press the key according to the on-screen
instructions, the LXPM is displayed by default. (For more information, see the "Startup" section in the
LXPM documentation compatible with your server at
perform hard drive diagnostics from this interface. From the Diagnostic page, click Run Diagnostic ➙
HDD test/Disk Drive Test.
2. If the drive passes the test, replace the backplane.
3. If the drive fails the test, replace the drive.
Yellow hard disk drive status LED does not represent actual state of associated drive
Complete the following steps until the problem is solved:
1. Turn off the server.
2. Reseat the SAS/SATA adapter.
3. Reseat the backplane signal cable and backplane power cable.
4. Reseat the hard disk drive.
5. Power on the server and observe the activity of the hard disk drive LEDs.
Depending on the LXPM version, you may see HDD test or Disk Drive Test.
* *
Note:
Fan problems
See this section to resolve issues related the to fans.
•
"Abnormally high RPM (revolutions per minute)" on page 297
Abnormally high RPM (revolutions per minute)
Complete the following procedure to solve the problem.
1. Check to see if the system inlet perforation or heat sinks are clogged.
2. Make sure that all air baffles are correctly installed in the server.
3. Check the thermal grease on the processor , and make sure it's not contaminated.
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https://pubs.lenovo.com/lxpm-overview/
Chapter 5
.) You can
.
Problem determination
297
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