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Appendix H: Thermal Solutions (seller)
Limited Warranty
LIFETIME THERMAL SHOCK WARRANTY
Subject to the terms and conditions herein, Seller warrants to the origi-
nal owner at the original installation site that the boiler pressure vessel
is covered against failure due to "Thermal Shock" for the lifetime of the
boiler as described below:
• This warranty is only valid if the boiler is installed and operated in
accordance with our Installation and Operation Manual.
• This warranty shall cover leaks in pressure vessel (boiler tubes, upper
and lower drums) when upon inspection by seller, such damage is
attributed to unequal expansion, often described as "thermal shock."
• This warranty does not cover damages or failures that can be attributed
to corrosion, scale, dirt or sludge accumulation in the boiler, low water
conditions, failure of any safety devices or any other improper service,
operation or neglect.
LIFETIME PRESSURE VESSEL WARRANTY
Subject to the terms and conditions herein, Seller warrants to the original
owner at the original installation site that the boiler pressure vessel is cov-
ered against leaks (boiler tubes, upper and lower drums) for the lifetime
of the boiler as described below:
• This warranty is only valid if the boiler is installed and operated in
accordance with our Installation and Operation Manual.
• This warranty shall cover leaks in pressure vessel (as described above)
when upon inspection by seller, such damage is attributed to unequal
expansion, often described as "thermal shock."
• This warranty does not cover damages or failures that can be attributed
to corrosion, scale, dirt or sludge accumulation in the boiler, low water
conditions, failure of any safety devices or any other improper service,
operation or neglect.
Subject to the terms and conditions herein, Seller warrants to the original
owner at the original installation site that the pressure vessel and flue
collector are covered against failure due to fireside flue gas corrosion
per the schedule as follows:
• Upper and Lower Pressure Vessel Headers: 10 years from date of
shipment.
• Flexible Boiler Tubes: 5 years from date of shipment.
• Flue Collector Sides, Top and Bottom: 5 years from date of shipment.
BURNER HEAD WARRANTY
Subject to the terms and conditions herein, Seller warrants to the original
owner at the original installation site that the burner head will be free from
defects in materials and workmanship for a period of one year after the
date of shipment.
LIMITED WARRANTY
Subject to the terms and conditions herein, Seller warrants to the original
owner at the original installation site those products manufactured by
Seller ("Products") comply, at the time of manufacture, with recognized
hydronics industry regulatory agency standards and requirements then
in effect and will be free from defects in materials and workmanship for a
period of one year after the date of shipment.
REMEDY
A. The sole remedy for breach of this warranty is expressly limited to the
repair or replacement of any part found to be defective under conditions
of normal use within the Warranty Period. Labor for removal and /or
installation is not included.
B. Warranty – The owner must notify the original installer of the Product
and Seller (Attention: Thermal Solutions, P.O. Box 3244, Lancaster,
PA 17604-3244), in writing, within the Warranty Period, providing a
detailed description of all claimed defects. Transportation to a factory
or other designated facility for repairs of any products or items alleged
Thermal Solutions, 1175 Manheim Pike, Lancaster, PA 17601 Website: www.thermalsolutions.com
Phone: 717-239-7642 Fax: 877-501-5212 Email: sales@thermalsolutions.com
defective shall, in all events, be the responsibility and at the cost of
the owner.
EXCLUSIONS
Seller shall have no liability for and this warranty does not cover:
A. Incidental, special or consequential damages, such as loss of the use
of products, facilities or production, inconvenience, loss of time or
labor expense involved in repairing or replacing the alleged defective
Product.
B. The performance of any Product under conditions varying materially
from those under which such Product is usually tested under industry
standards as of the time of shipment
C. Any damage to the Product due to abrasion, erosion, corrosion, de-
terioration, abnormal temperatures or the influence of foreign matter
or energy.
D. The design or operation of owner's plant or equipment or of any facility
or system of which any Product may be made a part.
E. The suitability of any Product for any particular application.
F. Any failure resulting from misuse, modification not authorized by Seller
in writing, improper installation or lack of or improper maintenance.
G. Equipment furnished by the owner, either mounted or un-mounted, or
when contracted for by the owner to be installed or handled.
H. Leakage or other malfunction caused by:
1. Defective installations in general and specifically, any installation,
which is made:
a. In violation of applicable state or local plumbing housing or
building codes,
b. Without a certified ASME, pressure relief valve, or
c. Contrary to the written instructions furnished with the unit.
2. Adverse local conditions in general and, specifically, sediment or
lime precipitation in the tubes and/or headers or corrosive elements
in the atmosphere.
3. Misuse in general and, specifically, operation and maintenance
contrary to the written instructions furnished with the unit, dis-
connection, alteration or addition of components or apparatus,
not approved by Seller, operation with fuels or settings other than
those set forth on the rating plate or accidental or exterior damage.
I. Production of noise, orders, discoloration or rusty water.
J. Damage to surrounding area or property caused by leakage or mal-
function.
K. Costs associated with the replacement and/or repair of the unit includ-
ing: any freight, shipping or delivery charges, and removal, installation
or reinstallation charges, any material and/or permits required for
installation, reinstallation or repair, charges to return the boiler and
or components.
Seller's liability under this warranty shall not in any case exceed the amount
paid for the Product found to be defective.
THIRD-PARTY WARRANTIES
For goods or components not manufactured by Seller, the warranty obli-
gations of Seller shall, in all respects, conform and be limited to one year
from the date of shipment.
SEVERABILITY
To the extent that any provisions shall of this warranty would be void or
prohibited under applicable law, such provisions shall be limited in effect
to the minimum extent necessary to render the remaining provisions
hereof enforceable.
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