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Table of Contents
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Summary of Contents for US Robotics USR5610B
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Page 1: Installation Guide
56K* Performance Pro Modem Installation Guide Windows XP, 2000, NT, Me, 98, 95, and Linux Operating Systems part number R24.0208.00... -
Page 2: Before You Begin
Before You Begin Before you begin, we recommend you uninstall any other modems you have in your system and unplug all telephone lines connected to these modems. Refer to your old modem’s documentation for instructions. If you have an older U.S. Robotics modem, see the “Uninstalling a U.S. -
Page 3: Install The Modem Drivers
Step 2 Install the modem drivers. NOTE: If at any time during the installation you are prompted to select the location of your installation drivers, the following are the correct locations on the Installation CD (assuming D: is your CD-ROM drive). Windows XP/2000/Me/98/95 drivers: D:\Drivers Windows NT4 drivers: D:\Drivers\WinNT4 NOTE: Windows XP/2000/NT/Me users must be... - Page 4 location and click Browse . Double-click your CD-ROM drive and select Drivers. Click OK. Click Next. When the driver is found, click Next. Click Finish to complete the installation. Windows 95 Users Turn on your computer. Insert your Installation CD into your CD-ROM drive before Windows opens.
- Page 5 Classic View: Click Windows Start, and click Control Panel. Click Network and Internet Connections, Phone and Modem Options, and then click the Modems tab. You should see a description of your modem and a COM port setting. Click Modem, highlight the description of your new modem, and click Properties.
- Page 6 If you have Linux Reboot the PC and note that another serial port is listed along with the device name (/dev/ttyX), indicating the modem is present. Log in to the system. Check that the modem is communicating properly. If working in a shell environment, start a Minicom terminal session from the terminal prompt.
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Page 7: Troubleshooting
OPTIONAL: Enabling the Gaming Mode Feature Your modem includes the Gaming Mode feature for enhanced online gaming performance. Turn on for faster response times in online games; turn off for Web browsing, e-mail, and downloading files. Go to the D:\Drivers\Gaming directory on the Installation CD and double-click the gmtray.exe file. - Page 8 Problems My software isn’t recognizing my modem. Possible solution: Your communications software may not function properly if you have more than one version of the software installed, you are using an older version, or you have more than one communications software package installed on your system.
- Page 9 Windows XP/2000/NT 4.0: This issue should not apply to Windows XP, Windows 2000, or Windows NT 4.0. My modem won’t dial out or doesn’t answer incoming calls. FOR BOTH DIALING AND ANSWERING PROBLEMS: Possible solution: You may have a bad phone cord connection to your modem, or your phone cord may be plugged into the wrong jack.
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Page 10: Uninstalling Your Modem
Uninstalling Your Modem Uninstalling the modem drivers. NOTE: Read through this section in its entirety before attempting to uninstall the modem drivers as portions of this procedure apply only to specific versions of Windows operating systems. Click Windows Start, Settings, Control Panel. Double- click Modems (or Phone and Modem for Windows 2000 and Windows XP). -
Page 11: Support Resources
Support Resources If you have not fixed your problem after trying the suggestions in the “Troubleshooting” section, you can receive additional help via one of these convenient resources: World Wide Web Contains useful product information, documents, and manuals. Log on to: http://www.usr.com/support Internet FTP ftp://ftp.usr.com... - Page 12 Equivalence Number is located on the bottom of the modem. U.S. Robotics Corporation Limited Warranty HARDWARE: U.S. Robotics warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from U.S.
- Page 13 are replaced will become the property of U.S. Robotics. Replacement products may be new or reconditioned. U.S. Robotics warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. SOFTWARE: U.S.
- Page 14 Products returned to U.S. Robotics’ Corporate Service Center must be pre-authorized by U.S. Robotics with a Service Repair Order (SRO) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package.
- Page 15 LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, U.S. ROBOTICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF...