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Cannot find the access point.
An error occurred, preventing the machine from detecting the wireless LAN router (access point).
Is Connection Type Configured Correctly?
Select the connection type (WPS) according to the method supported by the wireless LAN router.
Connecting to a Wireless LAN by Using the Router Button (Push Button Mode)(P. 60)
Did You Connect Within the Fixed Time?
When connecting by pressing a button on the wireless LAN router, set the connection type on the control
panel of the machine, and then press the button on the wireless LAN router within one or two minutes.
Connecting to a Wireless LAN by Using the Router Button (Push Button Mode)(P. 60)
Are the SSID and Network Key Configured Correctly?
When entering the wireless LAN router information manually, check the SSID and network key of the wireless
LAN router, and configure the settings correctly on the machine.
Setting the Details (Manual Setup Method)(P. 68)
Are the Machine and Wireless LAN Router Located Appropriately?
●
The machine and wireless LAN router should be installed in a location without walls or other obstructions
between the devices and within range of 50 m.
●
Do not install near a microwave oven, digital cordless telephone, or other device that generates radio
waves.
Check the Security Settings of the Wireless LAN Router.
For details, see the manual of the wireless LAN router or contact the manufacturer.
Cannot print RX data.
Received data cannot be printed for some reason.
Do the Cause and Solution Appear on the Control Panel?
If so, follow the instructions on the screen.
Is the Control Panel, Back Cover, or Toner Cover Open on the Machine?
Close the covers if they are open.
Is Paper Loaded?
Load paper if not loaded.
Is Paper Jammed?
If so, remove any jammed paper.
Has the Toner Cartridge or the Drum Cartridge Reached the End of Their Lifetime?
Check the remaining amount in the toner cartridge or the drum cartridge, and replace any of the toner
cartridge or the drum cartridge, as needed.
Checking the Remaining Amount of Consumables(P. 534)
Replacing the Toner Cartridge(P. 526)
Replacing the Drum Cartridge(P. 530)
Cannot print. A non-Canon or counterfeit cartridge may be in use.
Printing cannot be performed due to the use of a toner cartridge or drum cartridge whose print quality cannot be
guaranteed.
Replace with a New Toner Cartridge or a New Drum Cartridge.
Troubleshooting
Loading Paper(P. 138)
Paper Jams(P. 543)
623
Connecting to a Wireless LAN by
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