Manually Update The Service Tag; Trusted Platform Module; Upgrading The Trusted Platform Module - Dell PowerEdge R360 Installation And Service Manual

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About this task
Below is a list of options/steps available:
Steps
1. Restore the service tag, license, and diagnostics information, press Y
2. Navigate to the Lifecycle Controller based restore options, press N
3. Restore data from a previously created Hardware Server Profile, press F10
NOTE:
When the restore process is complete, BIOS prompts to restore the system configuration data.
4. Restore data from a previously created Hardware Server Profile, press F10
5. To restore the system configuration data, press Y
6. To use the default configuration settings, press N
NOTE:
After the restore process is complete, system reboots.

Manually update the Service Tag

After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System
Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1. Power on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the service tag.
NOTE:
You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct
service tag. Once the service tag is entered, it cannot be updated or changed. Incorrectly entered service tag will lead to
system board replacement.
5. Click OK.

Trusted Platform Module

This is a service technician replaceable part only.

Upgrading the Trusted Platform Module

Removing the TPM
Prerequisites
1. Follow the safety guidelines listed in the
2. Follow the procedure listed in
NOTE:
● Ensure the operating system is compatible with the TPM version you are installing.
● Ensure that you download and install the latest BIOS firmware on your system.
● Ensure that the BIOS is configured to enable UEFI boot mode.
106
Installing and removing system components
Safety
instructions.
Before working inside your
system.

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