Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dell PowerEdge R350 34PR7 o cerca il tuo prodotto tra le migliori offerte di Server Dell EMC PowerEdge R350 Installation and Service Manual Regulatory Model: E77S Regulatory Type: E77S001 December 2021...
Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Page 3: Table Of Contents
Contents Chapter 1: About this document....................7 Chapter 2: PowerEdge R350 system overview................8 Front view of the system..............................8 Rear view of the system..............................9 Inside the system ................................11 Locating the Express Service Code and Service Tag....................11 System information label..............................12 Rail sizing and rack compatibility matrix........................14 Chapter 3: Initial system setup and configuration................
Page 4 Installing the intrusion switch............................31 Drive backplane..................................32 Drive backplane................................32 Removing the backplane ............................33 Installing the drive backplane........................... 34 Cable routing..................................35 Drives....................................39 Removing the drive carrier............................39 Installing the drive carrier............................40 Removing the drive from the drive carrier......................41 Installing the drive into the drive carrier........................42 Removing a drive blank..............................
Page 5 NIC indicator codes................................97 Power supply unit indicator codes..........................97 Drive indicator codes................................99 Using system diagnostics.............................. 100 Dell Embedded System Diagnostics........................100 Chapter 8: Getting help......................102 Recycling or End-of-Life service information......................102 Contacting Dell Technologies............................102 Accessing system information by using QRL......................102 Quick Resource Locator for PowerEdge R350 system..................103...
Page 6 Chapter 9: Documentation resources..................105 Contents...
Page 7: Chapter 1: About This Document
About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
Page 8: Chapter 2: Poweredge R350 System Overview
● Up to eight 2.5-inch SAS/SATA hot-plug drives NOTE: All instances of SAS, SATA drives are seen as drives in this document, unless specified otherwise. For more information about supported drives, see the www.dell.com/poweredgemanuals. Topics: • Front view of the system •...
Page 9: Rear View Of The System
Information tag will also contain the iDRAC secure default password. For more information about the ports, see the Dell EMC PowerEdge R350 Technical Specifications on the product documentation page. For more information about the ports, see the www.dell.com/poweredgemanuals...
Page 10 Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at www.dell.com/poweredgemanuals. VGA port Enables you to connect a display device to the system. NOTE: For more information, see the Dell EMC PowerEdge R350 Technical Specifications on the product documentation page. PowerEdge R350 system overview...
Page 11: Inside The System
Inside the system Figure 4. Inside the system 1. Optical drive 2. Drive backplane 3. Intrusion switch 4. Power interposer board 5. Butterfly riser 6. BOSS module 7. PSU 1 and PSU 2 8. Heat sink 9. System board 10. Cooling fan 11.
Page 12: System Information Label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
Page 13 Figure 7. Memory information Figure 8. Service information - electrical overview PowerEdge R350 system overview...
Page 14: Rail Sizing And Rack Compatibility Matrix
Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...
Page 15: Chapter 3: Initial System Setup And Configuration
Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: •...
Page 16: Options To Log In To Idrac
Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
Page 17: Resources To Install Operating System
You can also access iDRAC using automation tool - Redfish API. For more information, see the Integrated Dell Remote Access Controller User's Guide Redfish API Guide available at https://developer.dell.com. Resources to install operating system If the system is shipped without an operating system, you can install a supported operating system by using one of the resources provided in the table below.
Page 18: Downloading Drivers And Firmware
Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
Page 19: Chapter 4: Minimum To Post And System Management Configuration Validation
Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...
Page 20: Error Messages
Table 8. Configuration validation error (continued) Error Description Possible cause and Example recommendations missing element (cable, risers, etc). Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check.
Page 21: Chapter 5: Installing And Removing System Components
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Page 22: Before Working Inside Your System
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Before working inside your system...
Page 23: Optional Front Bezel
● Needle-nose pliers Optional front bezel NOTE: LCD panel is optional on the front bezel. If the front bezel has an LCD panel, see LCD panel section. Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites 1.
Page 24: Installing The Front Bezel
Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1.
Page 25: Installing The System Cover
2. Lift the release latch until the system cover slides back. 3. Lift the cover from the system. Figure 11. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Page 26 Figure 12. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...
Page 27: Air Shroud
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.
Page 28: Cooling Fans
Figure 14. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Page 29: Installing A Cooling Fan
Figure 15. Removing a cooling fan Next steps Replace a fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Lower the cooling fan into the cage until it is seated firmly. 2.
Page 30: Intrusion Switch
Figure 16. Installing a cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Page 31: Installing The Intrusion Switch
Figure 17. Removing the intrusion switch module Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.
Page 32: Drive Backplane
Figure 18. Installing the intrusion switch Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Drive backplane This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes supported for R350 system are listed here: Table 11.
Page 33: Removing The Backplane
Figure 20. 8 x 2.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to PIB) 2. BP_DST_SA1 (SAS/SATA connector) 3. BP_PWR_CTRL (backplane power) Removing the backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane.
Page 34: Installing The Drive Backplane
Figure 21. Removing the backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.
Page 35: Cable Routing
Figure 22. Installing the drive backplane Next steps 1. Reconnect all the disconnected cables to the backplane. 2. Install all the drives. Install the air shroud. 4. Follow the procedure listed in After working inside your system. Cable routing Figure 23. Cable routing - 4 x 3.5-inch drive SAS or SATA backplane Installing and removing system components...
Page 36 Table 12. Connector descriptions for 4 x 3.5-inch drive SAS or SATA backplane From BP_PWR_1 (backplane power connector) SIG_PWR_1 (PIB board power connector) BP_DST_SA1 (backplane SATA connector, cable marking BP CTRL_SRC_SA1 (Signal connector on the PERC) SA1) Figure 24. Cable routing - 4 x 3.5-inch drive SAS or SATA backplane with butterfly riser, BOSS card Table 13.
Page 37 Figure 25. Cable routing - 4 x 3.5-inch drive SAS or SATA backplane with fPERC, and BOSS card Table 14. Connector descriptions for 4 x 3.5-inch drive SAS or SATA backplane with fPERC, and BOSS card From SL2_PCH_PA2 ( BOSS signal connector on the system board) J_PCIE_1 ( Signal connector on BOSS card) BOSS_PWR ( Power connector on system board) J_PWR_1 ( Power connector on BOSS card) ODD_PWR_1 (ODD power connector)
Page 38 Table 15. Connector descriptions for 8 x 2.5-inch drive SATA backplane with internal PERC From BP_PWR_1 (backplane power connector) SIG_PWR_1 (PIB power connector) BP_DST_SA1 (backplane SATA connector, cable marking BP CTRL_SRC_SA1 (Signal connector on the PERC) SA1) Figure 27. Cable routing - 8 x 2.5-inch drive SAS or SATA backplane with PIB Table 16.
Page 39: Drives
Figure 28. Cable routing - 8 x 2.5-inch drive SAS or SATA backplane with control panel Table 17. Connector descriptions for 8 x 2.5-inch drive SAS or SATA backplane with control panel From J_PWR_1 (BOSS card connector) SL2_PCH_PA2 (signal connector on the system board, cable marking SL2_PCH_PA2) LEFT EAR (LEFT EAR connector) LEFT_LED (LEFT_LED connector)
Page 40: Installing The Drive Carrier
Figure 29. Removing a drive carrier Next steps Install a drive carrier drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
Page 41: Removing The Drive From The Drive Carrier
Figure 30. Installing a drive carrier Next steps If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.
Page 42: Installing The Drive Into The Drive Carrier
Figure 31. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.
Page 43: Removing A Drive Blank
Figure 32. Installing a drive into the drive carrier Next steps Install the drive carrier. Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot.
Page 44: Installing A Drive Blank
Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Slide the drive blank into the drive slot until the release button clicks into place. Figure 34. Installing a drive blank Next steps If removed, install the front...
Page 45: Installing The Optical Drive
Figure 35. Removing the optical drive Next steps Replace the optical drive. NOTE: Blanks must be installed in empty optical drive slots to maintain FCC certification of the system. The blanks also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Installing the optical drive The procedure is the same for installing an optical drive and optical drive blank.
Page 46: System Memory
Figure 36. Installing the optical drive 3. Connect the power and data cables to the connectors on the system board. Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge R350 system supports DDR4 Unregistered DIMMs (UDIMMs).
Page 47: General Memory Module Installation Guidelines
Figure 37. Memory socket location Table 19. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed Operating speed for DIMMs per Channel (DPC) UDIMM 8 GB / 16 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s 32 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s General memory module installation guidelines...
Page 48: Removing A Memory Module
● In Optimizer Mode, the DRAM controllers operate independently in the 64-bit mode and provide optimized memory performance. NOTE: DIMM speed is limited to 2933 MT/s when mixing dual rank DIMMs with single rank or dual rank DIMMs in the same channel.
Page 49: Installing A Memory Module
Figure 38. Removing a memory module Next steps Replace the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. NOTE: When operating your system with single processor, install memory module blanks in processor 2 memory sockets.
Page 50: Processor And Heat Sink
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly. 4. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed.
Page 51: Installing The Heat Sink
a. Loosen the first screw three turns. b. Loosen the screw diagonally opposite to the screw you loosened first. c. Repeat the procedure for the remaining two screws. d. Return to the first screw to loosen it completely. 2. Lift the heat sink from the system. Figure 40.
Page 52 Figure 41. Applying thermal grease on top of the processor 3. Place the heat sink onto the processor with the cable end facing the drive carrier. 4. Align the screws on the heat sink with the standoff screws on the system board. 5.
Page 53: Removing The Processor
Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Removing the processor Prerequisites WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the processor to cool before removing it.
Page 54: Installing The Processor
When an expansion card is not supported or missing, riser the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components...
Page 55: Expansion Card Installation Guidelines
Expansion card installation guidelines Figure 45. Expansion card slot connectors 1. Internal PERC connector 2. Butterfly riser connector The following table describes the expansion card riser configurations: Table 21. Expansion card riser configurations Expansion card PCIe Slots Controlling Height Length Slot width risers processor...
Page 56: Removing The Expansion Card Risers
Table 22. Configuration 0: butterfly riser Card type Slot priority Maximum number of cards Dell BOSS S2 Module BOSS Intel (NIC: 10 Gb) 1, 2 Broadcom (NIC: 10 Gb) 1, 2...
Page 57: Installing The Expansion Card Risers
2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Steps For butterfly riser, holding the touch points, lift the expansion card riser from the riser connector on the system board. Figure 47. Removing the butterfly riser Next steps Replace the expansion card riser.
Page 58: Removing Expansion Card From The Expansion Card Riser
Figure 48. Installing the butterfly riser Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
Page 59 Figure 49. Removing an expansion card from riser 2. Install a filler bracket if the expansion card is not being replaced. Close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
Page 60: Installing An Expansion Card Into The Expansion Card Riser
Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.
Page 61: Optional Boss S2 Card
While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/ idracmanuals. Optional BOSS S2 card...
Page 62 Figure 53. Removing the BOSS S2 card carrier 3. Using the Phillips #1 screwdriver, remove the screw. 4. Slide the BOSS module out until it is unlocked and remove it from the chassis. Figure 54. Removing the BOSS S2 module 5.
Page 63: Installing The Boss S2 Module
Figure 55. Removing the BOSS S2 module Next steps Replace the BOSS S2 module. Installing the BOSS S2 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 64 3. Connect the BOSS power cable and the BOSS signal cable to the system board. 4. Connect the BOSS module to the chassis by aligning with unlock sign. 5. Slide the BOSS S2 module in to the bay until it is firmly locked. 6.
Page 65: System Battery
System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: A new battery can explode if it is installed incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
Page 66: Front Mounting Front Perc Module
Figure 60. Installing the system battery Next steps 1. If applicable, Install the expansion card riser and connect the cables to the expansion card(s). 2. Follow the procedure listed in the After working inside your system. 3. Confirm that the battery is operating properly, by performing the following steps: a.
Page 67: Installing The Front Mounting Front Perc Module
Figure 61. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Page 68: Removing The Perc Card
Figure 62. Installing the front mounting front PERC module Next steps 1. Reconnect all the required cables. 2. If removed, install the air shroud. 3. Follow the procedure listed in After working inside your system. Removing the PERC card Prerequisites 1.
Page 69: Installing The Perc Card
Figure 63. Removing the PERC card Next steps Replace the PERC card. Installing the PERC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the expansion card riser.
Page 70: Optional Internal Usb Card
Figure 64. Installing the PERC card Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Optional internal USB card NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
Page 71: Installing The Internal Usb Card
Figure 65. Removing the internal USB card Next steps Replace the internal USB card. Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 72: Power Supply Unit
While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. NOTE: For information about DC PSU cabling instructions, see the Cabling instructions for –...
Page 73: Removing A Power Supply Unit
3. Remove the cable from the strap on the PSU handle. 4. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.
Page 74: Removing A Power Supply Unit Blank
While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Removing a power supply unit blank...
Page 75: Installing A Power Supply Unit Blank
Figure 69. Removing a power supply unit blank Next steps Replace the blank. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. Remove the PSU.
Page 76: Installing The Power Interposer Board
2. Follow the procedure listed in Before working inside your system. Remove the air shroud. 4. Remove the blank. 5. Disconnect the cables that are connected to power interposer board (PIB). Steps 1. Pull the plunger up and move back to release hook. 2.
Page 77: Optional Idsdm Module
Figure 72. Installing the power interposer board 3. Reconnect all the required cables. Next steps Install the PSU. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Optional IDSDM module Removing the IDSDM module Prerequisites 1.
Page 78: Installing The Idsdm Module
Figure 73. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1.
Page 79: Microsd Card
Figure 74. Installing the IDSDM module Next steps Install the MicroSD cards. NOTE: Install the MicroSD cards back into their original slots according to the labels you marked on the cards before removing. 2. Follow the procedure listed in the After working inside your system.
Page 80: Installing The Microsd Card
Figure 75. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.
Page 81: System Board
Figure 76. Installing the MicroSD card Next steps Install the IDSDM module. Install the air shroud. 3. Follow the procedure listed in the After working inside the system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted...
Page 82: Installing The System Board
Steps 1. Using the system board holder, slide the system board toward the front of the chassis. 2. Incline the system board at an angle and lift the system board out of the chassis. Figure 77. Removing the system board Next steps Install the system board.
Page 83 Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals 5. Follow the procedure listed in After working inside your system.
Page 84: Trusted Platform Module
Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
Page 85: Initializing Tpm For Users
CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is installed. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred.
Page 86: Initializing The Tpm 2.0 For Users
6. Restart your system. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.
Page 87: Installing The Left Control Panel
Figure 80. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Page 88: Removing The Right Control Panel
Figure 81. Installing the left control panel Next steps Install the air shroud. Install the front bezel. 3. Follow the procedure listed in After working inside your system. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Page 89: Installing The Right Control Panel
Figure 82. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Page 90 Figure 83. Installing the right control panel Next steps Install the air shroud. Install the front bezel. 3. Follow the procedure listed in After working inside your system. Installing and removing system components...
Page 91: Chapter 6: Jumpers And Connectors
Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
Page 92: System Board Jumper Settings
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Page 93 Steps 1. Power off the system and all attached peripherals. Disconnect the system from the electrical outlet, and disconnect the peripherals. 2. Remove the system cover. 3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. 4.
Page 94: Chapter 7: System Diagnostics And Indicator Codes
For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it...
Page 95: Lcd Panel
The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...
Page 96: Viewing Home Screen
For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..
Page 97: Nic Indicator Codes
NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 87.
Page 98 Table 30. AC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU. Blinking green Indicates that the firmware of the PSU is being updated.
Page 99: Drive Indicator Codes
Table 31. DC PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition, or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.
Page 100: Using System Diagnostics
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
Page 101 Table 33. System diagnostic controls (continued) Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.
Page 102: Chapter 8: Getting Help
Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
Page 103: Quick Resource Locator For Poweredge R350 System
Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: ●...
Page 104 ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information about SupportAssist, go to www.dell.com/supportassist.
Page 105 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
Page 106 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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Dell 34PR7 Installation And Service Manual

Chapter 1: About this Document

Chapter 2: Poweredge R350 System Overview

Chapter 3: Initial System Setup and Configuration

Chapter 4: Minimum to POST and System Management Configuration Validation

Chapter 5: Installing and Removing System Components

Chapter 6: Jumpers and Connectors

Chapter 7: System Diagnostics and Indicator Codes

Chapter 8: Getting Help

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Summary of Contents for Dell 34PR7

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