Lenovo ThinkEdge SE350 V2 User Manual page 216

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can perform drive diagnostics from this interface. From the Diagnostic page, click Run Diagnostic ➙
Disk Drive Test.
Based on those tests:
• If the backplane passes the test but the drives are not recognized, replace the backplane signal cable
and run the tests again.
• Replace the backplane.
• If the adapter fails the test, disconnect the backplane signal cable from the adapter and run the tests
again.
• If the adapter fails the test, replace the adapter.
Multiple drives fail
Complete the following steps until the problem is solved:
• View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and
resolve those events.
• Make sure that the device drivers and firmware for the drive and server are at the latest level.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is
part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
Multiple drives are offline
Complete the following steps until the problem is solved:
• View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and
resolve those events.
• View the storage subsystem log for events related to the storage subsystem and resolve those events.
A replacement drive does not rebuild
Complete the following steps until the problem is solved:
1. Make sure that the drive is recognized by the adapter (the green drive activity LED is flashing).
2. Review the SAS/SATA RAID adapter documentation to determine the correct configuration parameters
and settings.
Green drive activity LED does not represent actual state of associated drive
Complete the following steps until the problem is solved:
1. If the green drive activity LED does not flash when the drive is in use, run the diagnostics tests for the
drives. When you start a server and press the key according to the on-screen instructions, the LXPM is
displayed by default. (For more information, see the "Startup" section in the LXPM documentation
compatible with your server at
diagnostics from this interface. From the Diagnostic page, click Run Diagnostic ➙ Disk Drive Test
2. If the drive passes the test, replace the backplane.
3. If the drive fails the test, replace the drive.
Yellow drive status LED does not represent actual state of associated drive
Complete the following steps until the problem is solved:
1. Turn off the server.
2. Reseat the SAS/SATA adapter.
ThinkEdge SE350 V2 User Guide
208
https://pubs.lenovo.com/lxpm-overview/
.) You can perform drive

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