Toyota Grand Highlander 2024 Manual page 566

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What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
 If you lose your mechanical
keys, new genuine mechani-
cal keys can be made by your
Toyota dealer. (P.505)
 If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. (P.505)
The electronic key does
not operate properly
 Is the electronic key battery
weak or depleted? (P.460)
The doors cannot be
locked or unlocked
 Is the engine switch in ON?
When locking the doors, turn the
engine switch off. (P.205)
 Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
 The function may not operate
properly due to the condition
of the radio wave. (P.137)
The rear door cannot be
opened
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the
child-protector lock. (P.118)
If you think something is
wrong
The engine does not start
 Did you press the engine
switch while firmly depress-
ing the brake pedal?
(P.203)
 Is the shift lever in P?
(P.203)
 Is the electronic key any-
where detectable inside the
vehicle? (P.136)
 Is the electronic key battery
weak or depleted?
In this case, the engine can be
started in a temporary way.
(P.507)