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V-Series Plus
User's Manual
Revised November, 2023

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Summary of Contents for Tharo Systems V Series

  • Page 1 V-Series Plus User’s Manual Revised November, 2023...
  • Page 2 Dispose of used batteries according to the manufacturer’s instructions. Copyright and Trademark Notice © 2009 by Tharo Systems, Inc. It is illegal to photocopy or electronically transmit a facsimile of this manual or any portion of its contents for any means or purpose without the publisher’s permission. Fines of up to $10,000.00 may be imposed for violation.
  • Page 3: Table Of Contents

    Warranty Information ............................3 1. Product Description ............................4 General Information.............................4 Printer Options ..............................4 2. General Safety Tips............................6 3. Unpacking the Printer and Accessories....................6 4. Identifying Components ..........................7 5. Printer Setup ..............................9 USB Installation ............................10 6. Control Panel ...............................11 General Description and Operation......................11 Interpreting LED Messages........................11 Printer Setup..............................11 Auto Sensing..............................12...
  • Page 4: Warranty Information

    Surface transportation charges for the return of the Printer to the customer shall be paid by THARO SYSTEMS within the 48 contiguous states and the District of Columbia.
  • Page 5: Product Description

    1. Product Description General Information The THARO V-424 Plus and V-434 Plus Printers are Thermal Transfer/Direct Thermal label Printers designed for use on a desktop. The compact V-424 Plus and V-434 Plus feature a small footprint to fit your work environment. The V-Series Plus Printers are constructed of a durable, impact-resistant composite with a media window for easy viewing and monitoring of remaining supplies.
  • Page 6 Technical Specifications - Specifications are subject to change without notice. Model V-424 Plus V-434 Plus Resolution 203 dpi (8 dot/mm) 300 dpi (12 dot/mm) Print Mode Thermal Transfer / Direct Thermal 32 Bit Memory 4MB Flash, 8MB SDRAM Print Speed 50.8mm (2”) ~ 101.6mm (4”)/sec Print Length 12mm (0.47”) ~ 1727mm (68”) 12mm (0.47”) ~ 762mm (30”)
  • Page 7: General Safety Tips

    2. General Safety Tips CAUTION! During the print process the Printhead will become hot. Do NOT attempt to clean the Printhead until it has had time to cool. The Printhead is the Most Fragile part of your Printer. Do NOT use sharp or hard objects to clean the Printhead.
  • Page 8: Identifying Components

    4. Identifying Components Open Cover Button Top Cover Label Roll Core Ribbon Rewind Wheel Print Mechanism Ribbon Rewind Shaft + Empty Take Up Core Head Latches (left/right) Front Cover Panel LED (Ready) LED (Status) FEED Key Compact FLASH Card Slot Module Cover Printhead Pressure Adjustment Screw (left/right)
  • Page 9 Ribbon Supply Shaft Label Guide Platen Roller Print Line Adjustment Label Sensor Fan-Fold Label Slot Power Switch Ethernet Socket (Option) USB Port Parallel Port Serial Port (RS-232) Power Socket...
  • Page 10: Printer Setup

    5. Printer Setup CAUTION! When choosing a location for the Printer, ensure that the Printer and operator remain dry. If the Printer or the operator get wet, serious injury to the operator or damage to the Printer may occur. CAUTION! Make sure that the Printer’s power switch is in the “O”...
  • Page 11: Usb Installation

    USB Installation USB is a Plug & Play facility. Once the USB cable is connected from PC to the Printer, the PC will automatically detect the new device and begin the installation process. Select ‘Specify a location’ and specify the path of the Printer driver.
  • Page 12: Control Panel

    6. Control Panel General Description and Operation FEED Key Pressing the FEED key will cause the Printer to advance the media (according to media type) to a specified stop position. If the Printer is loaded with continuous media the Printer will FEED the media out a certain length.
  • Page 13: Auto Sensing

    Auto Sensing Using Auto Sensing the Printer automatically detects and records the label type and length (gap or black mark paper). Then the Printer can accurately detect the label positions. 1. Adjust the Moveable Sensor so that it is located in a position to sense the label gaps or black marks. 2.
  • Page 14: Loading Media

    7. Loading Media Ribbon Installation 1. Open the Printer’s Top Cover by pressing the Open Cover Buttons on both sides. 2. Release the Print Mechanism by pushing in on the Head Latches. The Print Mechanism will now rotate up. 3. Remove the Ribbon Supply and Ribbon Rewind Shafts.
  • Page 15 5. Feed the ribbon from the Ribbon Supply Shaft under the Printhead. 6. Place the empty ribbon core onto the Ribbon Rewind Shaft and reinstall the Shaft in the Printer. 7. Secure the ribbon to the empty ribbon roll core with tape or part of a label and wrap the ribbon around the core.
  • Page 16: Label Installation

    Label Installation Open the Printer’s Top Cover by pressing the Open Cover Buttons on both sides. Place the roll of label stock onto the Label Roll Core and place it in the Printer. Release the Print Mechanism by pushing in on the Head Latches.
  • Page 17: Label Roll Core Installation Instructions

    Label Roll Core Installation Instructions 1” Roll Core Installation 1.5” roll core installation 3” roll core installation...
  • Page 18: Direct Thermal / Thermal Transfer Mode Switch

    Direct Thermal / Thermal Transfer Mode Switch To switch into Direct Thermal (DT) Mode: 1. Turn the Printer Off and press and hold the FEED key. 2. Turn the Printer On while holding down the FEED key. 3. The Printer will beep three times. Continue to hold the FEED key down until the Printer beeps three more times.
  • Page 19: Installing The Printer's Optional Accessories

    8. Installing the Printer’s Optional Accessories The Optional Stripper Sensor Module, Cutter Module, or Compact FLASH Card Slot module with Real-Time Clock can be easily installed and configured in the field. This section will provide a component list and installation instructions for these optional accessories. CAUTION! Make sure that the Printer’s power switch is in the “O”...
  • Page 20 The Front Cover Panel has two tabs, one on each side. Push these in to release them and then remove the Front Cover Panel as shown. To the right you will see two sockets. Choose the socket that has the same number of pins as the connector on the Stripper Sensor...
  • Page 21 Peel off the first label and feed the liner through the roller and peel off bracket. Route the label liner as shown. Close the Stripper Sensor Module by pushing it forward as shown. 10. Close the Print Mechanism by firmly pressing down on it.
  • Page 22: Cutter Module Installation Instructions

    Cutter Module Installation Instructions Cutter Module Screws, Qty. 2 1. Open the Printer’s top cover by pressing the Open Cover Buttons on both sides. 2. Release the Print Mechanism by pushing in on the Head Latches. The Print Mechanism will now rotate up.
  • Page 23 5. Position the Cutter as shown. 6. Pull up on the Cutter’s Stainless Cover to release the Cutter and then flip the Cutter Module open. 7. Hold the Cutter Module while tightening the screws. 8. Pull on the Cutter’s Stainless Cover to release the Cutter and then rotate the Cutter back into place.
  • Page 24: Compact Flash Card Slot Module With Real-Time Clock

    Compact FLASH Card Slot module with Real-Time Clock Card Slot Module (Front View) Card Slot Module (Back View) 1. Open the Printer’s top cover by pressing the Open Cover Buttons on both sides. 2. Remove the Label Roll Core. 3. Remove the Card Slot Module Cover.
  • Page 25: Appendix A. Communication Interfaces

    Appendix A. Communication Interfaces Parallel Interface The Printers are equipped with a 36-pin Parallel interface connector. Any standard IBM PC compatible parallel cable can be used to connect to your Printer. In the event of any difficulties, the table listed below can be used to obtain a suitable cable.
  • Page 26: Appendix B. Error Messages / Troubleshooting

    Appendix B. Error Messages / Troubleshooting Self Test The Printer’s Self Test function prints a Test Label that consists of a test pattern and a variety of information about how the Printer is configured as well as its status. To perform a Self Test: 1.
  • Page 27: Led Error Message Descriptions

    LED Error Message Descriptions Condition or LEDs Beeps Description Solution Message Ready Status Re-open print head and make Print head is open Printhead not firmly in place. sure it closes tightly. Entering the Printhead temperature is too Printer will go back into None Cooling Process (Flash)
  • Page 28: Problems And Recommended Solutions

    Problems and Recommended Solutions Problem Recommended Solution LED does not light after Check the power cord switching the Printer on LED turns red (power/status) Check for software setting or program command errors after printing stops Check if labels or ribbon is out and replace with suitable labels or ribbon Check if label stock is jammed Check if Printhead Mechanism is closed (Printhead not...
  • Page 29: Appendix C. Maintenance And Adjustment

    Appendix C. Maintenance and Adjustment Cleaning the Thermal Printhead CAUTION! The Printhead is the Most Fragile part of your Printer. Do NOT use sharp or hard objects to clean the Printhead. Do NOT touch the glass surface of the Printhead with your hand. CAUTION! During the print process the Printhead will become hot.
  • Page 30: Thermal Printhead Print Line Adjustment

    Thermal Printhead Print Line Adjustment When printing on stiff or thick paper, the Print Line needs to be moved forward (paper feed direction) in order to achieve better print quality. 1. Release the Print Mechanism by pushing in on the Head Latches.
  • Page 31: Thermal Printhead Replacement

    Thermal Printhead Replacement 1. Switch the power to the Printer off and unplug the Printer. 2. Open the Printhead and remove the media from the Printer. 3. Remove the Printhead Carriage Screw as shown. 4. Once the Printhead Carriage Screw is removed, the Printhead Carriage will drop down and...
  • Page 32: Upgrading The Printer's Firmware

    Upgrading the Printer’s Firmware The Printer’s firmware can be upgraded in the field by performing the following procedure: 1. Connect the Printer to a computer. 2. Unzip the firmware files and save them to a directory on your computer. 3. Start the Download Tool program by double clicking on DownloadTool.exe . 4.
  • Page 33: Downloading True Type Fonts To The Printer's Flash Memory

    Downloading True Type Fonts to the Printer’s Flash Memory 1. Start the Download Tool program by double clicking on DownloadTool.exe . 2. Select a ‘Font Number’ that will be used to identify the downloaded True Type Font. 3. Click the “Download True Type Font” button, the program would show a list of True Type Fonts that are available for download.
  • Page 34: Clearing Cutter Jams

    Clearing Cutter Jams 1. If the Cutter jams or malfunctions turn the Printer Off. 2. There is a hole (marked “A”) on each side of the Cutter. Insert a 3mm hex key into one of these holes and turn the cutter blade clockwise.

This manual is also suitable for:

V-400e seriesV-425eV-434e

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