Led Error Message Descriptions - Tharo Systems V Series User Manual

LED Error Message Descriptions

Condition or
Message
Ready Status
Print head is open
Entering the
Cooling Process (Flash)
Out of ribbon or
check Ribbon
Sensor
Out of media or
check media gap
sensor
Check paper
setting
Command is not
recognized
Memory is full
Filename can not
be found
Filename is
repeated
NOTICE!
The Printer repeats all warning beeps.
Printhead Mechanism is opened, the Printer will beep four times, pause, and
then beep four more times.
LEDs
Beeps
Red 4
Red Red
None
(Flash)
Red 3
Red 2
Red 2
Red 2
Red 2
Red 2
Red 2
Description
Printhead not firmly in place.
Printhead temperature is too
high.
No Ribbon is installed, and the
Printer shows error message.
The ribbon is used up or
Ribbon Supply Shaft is not
moving.
The Printer is unable to detect
label stock.
The label stock is used up.
Improper paper feed.
Wrong command; the Printer
prints out "Command is not
recognized".
Memory is full; the Printer
prints out "Memory full".
Can't find the file; the Printer
prints out "Filename can not
be found".
File name is repeated; the
Printer prints out "Filename is
repeated".
For example when the Printer's
26
Solution
Re-open print head and make
sure it closes tightly.
Printer will go back into
Standby Mode after cooling.
Make sure the Printer is in
Direct Thermal mode.
Replace with new ribbon roll.
Make sure the movable sensor
is at the correct position. If
the sensor is still unable to
detect labels then go through
the Auto Sensing steps again.
Replace with new label roll.
Possible causes:
1. Media falling into the gap
behind the platen roller.
2. Can't find the label gap/
black mark.
3. Black mark paper out.
Check Printer commands,
possible errors or missing
parameters.
Delete unnecessary data in
the memory or add the
optional memory expansion
module.
Use "~X4" command to print
out all the files and check
whether the file exists and the
name is correct.
Change the file name and
download again.